No issues with my order
No issues with my order. It was good to find swimwear in my size and the Tankini was the perfect item. It also helped to provide me some cover up options for my holiday as i'm not so keen on my figure.
About dresslily
Data updated- Website
- dresslily.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 16 reviews
- Replies to negative
- 95% (331/350)
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About this business
Dresslily offers a wide range of fashion products including matching couple outfits, women's dresses, tankinis, and men's shirts. The brand emphasizes a diverse product mix catering to vacation, beach, bohemian, casual, and themed outfits, often featuring floral, tropical, and ethnic prints. Dresslily provides a platform where customers can earn D-points through check-ins and enjoy various promotions and discounts; subscription is free. The website highlights a user-friendly shopping experience with secure checkout and fraud detection, supported by cookie policies to enhance user experience. https://www.dresslily.com/
Written by the business, not verified by us.Is dresslily legit?
dresslily (dresslily.com) has a 3.1 out of 5 rating on OK.one, based on 885 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 95% of negative reviews; 16 of them were added in the last 12 months. Last updated 2026-10-24.
What people say
Great prices and customer service
Great prices and customer service. Love the swimsuits that I purchased. Will definitely shop dresslily.com again.
Love DressLily
Love the cute and fun designs and the dresses are super comfortable also!
Awesome items and awesome prices!
I've ordered from dresslily multiple times now and have been happy everytime! I love that they have a plus sized section, plus plenty of unique and goth styled pieces. Everything I've ordered has been pretty true to size, make sure to look at reviews! They frequently have sales which makes their awesome pricing even better. For the price, the quality of the items is pretty nice and every piece comes in a very nice, branded, zip lock type bag. This is one of my favorite online stores to order from 😁
My recent order
I'm so happy I found this website a few months back. So far, all of the items I have requested have fit perfectly; the quality is good, and the support team are very helpful.
Creative Girl Heart Unicorn Moon Dream night light
I have received this adorable little night light which I intend as a xmas gift for my niece, Thank you for a good quality product, DressLily. I am very satisfied with my entire experience with this sale, company, and product overall.
Wow happy and pleased with the service.
Wow I was so happy and pleased to get my parcel so quick with no pain no fuss. My boyfriends shirt was a good quality and looked exactly like the picture. I'm definitely buy from you again. So much better and faster than Wish. 🤩🤩
Great services and communication
My original order was split into two due to an item being unavailable at the time and rather than wait I changed it. The process was very easy and customer service was amazing. I am just waiting for it to arrive. The balence left over was credited back to me. Also, the clothing that I did receive was shipped swiftly as I chose the fast delivery option. It got here within ten days. The top and cardigan set I bought is now among my favourite clothing items and the sweatshirt dress with the cool neck thing is great. I'm a bit tall so ita not a dress on me but I love it regardless as if makes me feel like Kady from the Magicians.
Great service
Good quality & excellent service. I had a size problem that the customer service promptly addressed. Delivery is about 3-4 weeks as advertised.
In Love With DressLily !!!!!!!!!!!!!!!!!!!!!
They have pretty good prices and such a good quality !!! I highly recommend it to everyone !!!! I also liked that the people who work in customer care are pretty polite !! Even when you ask them to explain a lot of times something they will do it again and again !!!! We have always to remember that nothing and none is perfect so even if they do a mistake they didn't do it on purpose !!
Returning dresses.
My issue was about sending some dresses back as they did not fit and one had part of it detached. I showed pictures of the issue and I was given brilliant customer service throughout. In the end I was able to keep the dresses with a refund and 10% off coupon for next time. The person who dealt with my issue was lovely and went above and beyond to help. Now my issue has been closed I am happy with everything and I do not have any further issues. Dresslily has been a great help, I did not expect to keep the dresses in the end. I've bought a few dresses from Dresslily and i've had no previous issues before and im happy to continue shopping on Dresslily.
review product
Welcome to your purchase from the site, I am comfortable in dealing with them
I have been looking at your clothing…
I have been looking at your clothing online for quite sometime, when it shows the costs I'm not sure which country currency it is, I'm actually from New Zealand. Is it American money? Euros? Or does it automatically switch to what country you're in?
Reply from dresslily2019-08-27
Dear Lissie Osborne, Thank you for your time to make the review. Pricing of products sold by DressLily.com is based upon figures calculated in U.S. Dollars (US$). Prices displayed in other currencies are converted from U.S. Dollars according to the most up to date conversion rates. Areas of the Site where non-U.S. denominations of currency might be inaccurate include, but are not limited to, promotional banners, promotional pages, and information on product category pages. The price displayed on an individual product page, regardless of currency denomination, is the current price you are liable to pay to DressLily.com, excluding shipping. Thanks! DressLily Customer Support Team
Cute Christmas dress - just as expected
Sure, was a bit worried about my order based on reviews, but I decided to roll the dice on a cute Christmas dress. There was tracking on my shipment, and it would have arrived in about 2 weeks if it wasn't for Canada Post's mistake in sending it halfway across the country in error. The dress itself was as expected. Cute print fabric not the greatest quality, but the construction was quite good (well-done invisible zipper, double-rolled hem, seams all nicely finished, under-stitched neck facing). Fits on the small side (normally a small, the medium was just a hair too big but fine). No complaints at all!
WONDERFUL ON-LINE SHOPPING!!! DRESLILY.COM
This site has exactly everything you want to have for on-line shopping; GREAT APPAREAL; VALUABLE OFFERS; PERFECT SIZE CHART (So you don't waste your money); WIDE AND BEAUTFUL PLUS SIZE ITEMS; EXPEDIT SHIPPING AND ALSO FLAT WITH EXCELENT RATES; BUT ESPECIALLY A WONDERFUL AND CAREFUL CUSTOMER SERVICES. ALSO A GREAT LOYALTY PROGRAM. DEFINITELY ONE OF THE BEST SITES I HAVE FOUND IN YEARS.
Don't do it!
Waste of time. I placed an order and after 10 days it was still "processing". I asked why it hadn't been shipped they said it would be sent out on the 22nd. That date rolled around and when I again questioned why the order was still "processing" they are now telling me they dont have it in stock. Only options they have given is to continue to wait or exchange it for something of equal value. I'm not about to get mucked around by them on another purchase. Nope, I'll take a full refund thanks. And whats worse is they still have the sweaters on the website and app for sale! UPDATE: have now received a full refund.
Reply from dresslily2019-08-25
Dear Jackie, We apologize for the inconvenience you have occurred. Stock and availability shown on our site is for your reference only.We are working hard on improving this issue. We have offered you a solution to your issue via our Support Center.Please check this and reply back to us. We look forward to hearing from you. Dresslily Customer Support Team
Not so great
I've shopped their site only a couple of times, but it has been disappointing this last time. I purchased 5 different dresses and a pair of shoes. It took a long time for my order to come in and it shipped at different times. The dresses that I did receive were pretty nice. I was still missing a dress and was told they would ship it as soon as it was restocked and it never did and I never got a response to my last inquiry about when it would be back in stock. So, I got screwed out of a 20 dollar dress. Not a great loss, but enough to upset me and make me not want to shop with them anymore. I would've appreciated an honest response that they sold me a dress that didn't exist and would never be restocked. They could've offered a coupon or some discount for their mistake. That's what I would've done.
Reply from dresslily2019-08-24
Dear Sarah Martin, We apologize for the issues you have encountered with your order. Stock and availability shown on our site is for your reference only.We are working hard on improving this issue. We have offered you a solution to your issue via our Support Center.Please check this and reply back to us. We look forward to hearing from you soon, DressLily Customer Support Team
Great experience with the store
Great experience with the store, high quality products, everything arrived well packed and on time.
Excellent service excellent product
Excellent service excellent product. Bargain... will defo use this site again thank you
The website was clear and easy
The website was clear and easy. The jacket came when expected within a few days and looks great. Will use Dresslily again.