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Animals & Pets

Dr. Marty Pets

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200 reviews

4.3200 reviews
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About Dr. Marty Pets

Data updated
Website
drmartypets.com
Category
Animals & Pets
Location
United States
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
74% (14/19)
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About this business

"Our pets are our best friends. They are constant companions, great cuddlers, offer endless amusement and entertainment, and never let us down. With all that dogs and cats do for us, it’s only natural that we return the favor and do all that we can to provide them with the best possible care. That’s where Dr. Marty Pets comes in. From top-quality dog food and cat food, to supplements for joint health, to probiotics for digestion, Dr. Marty Pets is here to provide your furry friends with the best pet products available."

Is Dr. Marty Pets legit?

Dr. Marty Pets (drmartypets.com) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Animals & Pets and its reputation is good. 83% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 74% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-09-05.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Pet owners frequently share that their dogs truly enjoy the food and treats, frequently noting remarkable improvements in shiny coats, energy levels, and overall daily vitality. Consumers deeply appreciate the high quality ingredients and the convenient subscription options that make preparing nutritious meals remarkably easy and reliable. However, some customers also noted frustrating challenges with shipping delays, unreliable delivery services, and packages occasionally arriving at incorrect addresses. A few other people also felt that the food items are quite expensive, making it difficult to maintain exclusive feeding for larger dogs.

Auto-generated from all reviews of this business. For reference only.

What people say

She won't eat it😱

Reply from Dr. Marty Pets2026-07-16

Hello Fred, my name is Kat with Dr Marty Pets. I am sorry to hear that your pet is not enjoying our formula. Some pets may be skeptical of new smells and flavors in their food dish. They may need a little time to get used to it, which is why we recommend Dr. Marty's 10-day transition plan. Other pet owners in a similar situation have seen success with mixing in their pet's favorite treats and a little bit of chicken broth. We understand that not all pets will love our products. This is why we always stand by our 90-day money back guarantee. If you find our formula is not for you, it may be returned for a full refund. If you ever have any questions, please do not hesitate to reach out. My email is [email protected]. Have a nice day.

Over zealous marketers

I like the food. My dog also likes it However several times a couple of weeks after I receive my 6bags of food, I get an email saying your order is on the way. I am not on your subscription plan. Several times I have been quite explicit that I better NOT see more than two charges on my visa. Today I get another email. My DOG still has 5 bags left If I do see a third charge, you will definitely hear from me and my lawyer. Do something about this or you Will lose ME as a client. Pat DeMille 2350. Grand Ravine Dr. Unit 67 Oakville, ON L6H 6E2 CANADA 905 582-1415 ,

Reply from Dr. Marty Pets2026-07-16

Hello Patricia. My name is Kat, I am with Dr. Marty Pets. I apologize for any inconvenience you experienced. Recently, we experienced and issue with our automated email system sending out shipping confirmation for orders that have previously shipped. I would like to confirm you are not signed up for a recurring order. You will only receive orders if you place them yourself. Our team is working to correct this automated email error. Again, I apologize for the inconvenience. Also, keep in mind this is a public review platform. I highly recommend removing your personal information from this post. If you ever have any questions, please do not hesitate to reach out. My email is [email protected]. Have a nice day.

The food is terrible

The food is terrible, followed all directions for switching from their regular food. Wouldn't touch it and I had to throw away several meals of regular food with Dr. Marty's. It is expensive and when I contacted them the agent told me to do what I had already been doing and wanted me to keep the product and keep trying for the full 90 days. I said no. I was offered a 30% refund. If I wanted to send it back it was on my dime. In frustration, I settled for the 30%. So now I have $60 of food left that they hate. I had high hopes for this company.

I’ve added the food to Luna and IO’s…

I’ve added the food to Luna and IO’s existing hills science diet food and give her the treats daily. Luna and IO have both responded very well to the good and treats. Luna is a very delicate Morkie and so far her response has been amazing. No loose stool with blood. My only complaint is the price.

Useless at getting correct info

I have been consistently advised by this company that they do ship to Canada and have placed numerous orders. Only to be told a few days later that my order is cancelled and refunded. And then informed 'oh no, we can't ship to Canada'. I was even given a special link to order for Canada. Their customer service is appalling, this is constant misinformation and alot of my time and money wasted to try and order their products. They sure do excel in sending an obscene amount of sales spam into my inbox though.

I love the subscription feature

I love the subscription feature. My dog loves the food. The only thing is she still has itchy skin…. But over all a good product. Just wish it was cheaper as we can only afford it as a topper. She is a big Dog so my husband cooks meat and veggies for her and we top off her meal with your food. 1/2 cup morning and night.

Both of our dogs love this food

Both of our dogs love this food. I used this as a topper for both dogs for a while but the 13 tear old got so that it seemed painful for him to chew hard kibble. We started feeding him just the Dr, Marty's for his meals. He used to not be interested in food but since using the freeze dried he is waiting for me to put the bowl down.

ORDER SHORT

I ordered 12 bags, only received 6. Half of my order is missing.

Reply from Dr. Marty Pets2026-07-16

Hello, my name is Kat. I am with Dr Marty Pets. I am sorry to hear you did not receive your full order. I would like to escalate your review to our Customer Relations Team, so that an agent may provide you with personalized care and ensure you get your complete order. Please email me at [email protected]. I look forward to hearing from you soon. Have a nice day.

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