A leading software company in data backup, data recovery and disk management. Known for it's focus on data security and the best user experience in the field. If you care about your data, you choose EaseUS.
Written by the business, not verified by us.EaseUS (easeus.com) has a 3.1 out of 5 rating on OK.one, based on 805 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 93% of negative reviews; 321 of them were added in the last 12 months. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff for resolving technical problems quickly and efficiently during live chat conversations, noting the exceptional support provided by the team. Many people also appreciate the prompt and polite assistance when dealing with unexpected license activation issues after system updates or hardware changes. Some reviewers were not happy with occasional long waiting times or receiving invalid access codes that hindered their overall software experience and recovery process. A few users mentioned facing unexpected difficulties with file recovery tools causing complications on their computer systems during sudden system crashes.
Auto-generated from all reviews of this business. For reference only.I asked to only bring over to a new disk my operating system (Windows). I have to you migrate, so no other data will get on the new disk. But I'm doing it right now and it takes a long time. I think it is putting all my data to the new drive. But I will give it some time and get back to you if it doesn't work properly.
Great service from Alex. many thanks
The responses I received to clarify product descriptions otherwise available on the site or by using the product, were at best benign. No clarification provided, merely a reiteration of the information obviously available.
Thank you for your feedback. I apologize if the responses you received were not helpful. Do you have any case ticket ID? We will have a look at your case and get back to you with any necessary information. And we will also work on improving our communication and providing more detailed clarifications in the future.
I didn't get what I initially wanted, but at least I leave satisfied. Also, they responded quickly to my request, which I wasn't expecting
User had an answer for all my questions and handled my case outstanding
Prompt and efficient support received, highly appreciated!
Thank you for your feedback. Could you please share with us more details of your situation, and we will work on improving our product and offer you a satisfactory solution. If you have any specific questions or concerns, please feel free to reach out to us, and we will be happy to assist you further. Thank you for bringing this to our attention.
I have been using their products for years, the lifetime licenses are not expensive at all. Whenever I have had a question or need for support the attention has been fast and accurate. I can really recommend their software.
Very good responce from Felix
I like your app can remove vocal and change speed, pitch of the music. But don't like the very low volume after the pitch changed in the final file， 即便我在你的app 里把声音增大了许多。能变调的范围也很小，不到1度。你们测试过吗？
Thank you for your feedback on our app. We are glad to hear that you are enjoying the features that allow you to remove vocals and adjust the speed and pitch of the music. We apologize for the inconvenience of the very low volume in the final file after the pitch has been changed. We are constantly working to improve our app and will take your feedback into consideration for future updates.
Support was pro-active, and they put me on the right path to fixing the issue, but ultimately they suggested I pay for a couple of hours of support at $199USD to unlock a bitlocked drive. Instead I did a bit of googling and found the correct command, and unlocked it myself (saving USD199 and several hours). From then on I was able to resolve the issue using the software I had paid for just 30 mins previously.
Thank you for sharing your experience with our support team. We appreciate your feedback and are glad to hear that they were proactive in guiding you towards resolving the issue. We apologize for the inconvenience of the suggestion to pay for additional support. We are pleased to hear that you were able to find a solution by yourself and successfully unlock the BitLocker drive, saving both time and cost. Your resourcefulness is commendable, and we are glad that you were able to make use of the software effectively. If you have any further questions or require assistance in the future, please do not hesitate to reach out. Thank you for your understanding and for choosing our product.
The interface is clean and mostly intuitive. There are some minor things that cause confusion (ex: adjust/resize vs. extend/shrink), but the tool works well. Support was quick and was able to address my questions.
False free claims. Website says "Recover up to 2GB data for free on Windows 11/10/8/7". The software stopped at 1.10GB asking for purchase.
We apologize for any inconvenience you may have experienced while using our product. Our free version indeed allows for the recovery of up to a total of 2 GB of files, within three uses. It appears that you may have reached the usage limit. Could you please inform us of the number of times you have used the product for data recovery? This information will help us provide you with a suitable solution to address your needs. Thank you for your understanding.
Good responsiveness.
The agent today tried to help they couldnt recieve a screenshot or a file I tried to resolve my issue and just could not Ty Rick
I purchased MobiUnlock which was not compatible with my phone. I thought I will never get a refund, that there will be some underwriting. I got a refund straight away with no problem. Seems like it's a good company.
Answered my question clearly and quickly. Then I tried to use the software I bought for $49. It was the recommended Partition manager software. It would not move my docs and pics from the C drive to the D drive, which is the reason for the purchase. So went on to the chat feature. Got a rep quickly. Then he could not fix the issue and told me if I paid for $99 premium service, they might be able to move the files that their recommended software could not move. No sale. I opted to take a refund of the $49. Spent two + hours on a wild goose chase. Easeus replied per below. They asked for the ticket ID. I have that and would send it but I don't see how I would send it.
We sincerely apologize for the unpleasant experience you had when using our product. Can you please kindly share with us your case ticket ID? We will review your case and get back to you with a satisfactory solution.
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