EGOHOME (egohome.com) has a 4.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. People frequently praise the exceptional comfort and support, noting that the mattress helps them fall asleep faster, stay asleep longer, and wake up without back pain. Customers also appreciate the affordable pricing, easy online ordering, and quick shipping, making the overall purchase smooth and satisfying.
However, some reviewers were not happy with firmness issues, noting that the mattress felt either too hard or unexpectedly soft. A few other people also felt that delivery or sizing mistakes caused inconveniences, such as receiving the wrong size or experiencing delayed shipping.
Auto-generated from all reviews of this business. For reference only.
I do Love my new mattress ,but I wish I…A little short
I do Love my new mattress ,but I wish I got the longer one . This one is a little short. But the mattress is well made and very comfortable.
Reply from EGOHOME2026-06-29
Hi Katherine, thank you for your feedback! We’re so glad you’re loving your new mattress. If you ever decide you’d like a different size, our support team is always happy to help.
I got a very bad experience with this company after expressing my frustration and concerns after my purchase did not go well with me . I have carefully called and sent all the necessary requirements asked by the care team but still no help was given please this is bad custom service I am highly disappointed
Reply from EGOHOME2026-06-29
Hi Mildred, we're truly sorry to hear about your experience. We understand your frustration and want to help resolve this as quickly as possible. Our support team is currently waiting for one additional photo needed to complete the review of your request and will be reaching out to you again today. Once we receive it, we'll continue assisting you right away. Thank you for your patience.
The delivery was 2 days late. Didn’t give me enough time to get it set up when I needed it. It was advertised as “comfort” however this mattress is pretty firm. I’m probably going to replace it soon. Kind of disappointed with the experience.
Reply from EGOHOME2026-06-29
Hi Brandon, we're sorry to hear your experience didn't meet your expectations. We apologize for the delivery delay and understand your disappointment that the mattress feels firmer than expected. If there's anything we can do to help, please don't hesitate to reach out to our support team—we'd be happy to assist.
I bought the mattress and the luxury pillows and I couldn’t be happier! They worth the value and are very comfortable! Mattress advertising says it is extra firm and I fully agree and recommend the brand!
Reply from EGOHOME2026-06-26
Hi Samara, thank you so much for your review. We’re so happy you’re loving your new bed! Sleep well.
I recently purchased an Ego bed, and I am extremely satisfied with my experience. The bed was easy to assemble, feels sturdy and well-made, and provides excellent comfort and support. Since using it, I’ve noticed a significant improvement in my sleep quality and wake up feeling more rested each morning.
The design is modern and attractive, fitting perfectly with my bedroom décor. The quality exceeded my expectations, especially for the price. Delivery was smooth, and everything arrived in excellent condition.
Overall, I highly recommend the Ego bed to anyone looking for comfort, durability, and great value. It has been a wonderful investment in my sleep and overall well-being.
Reply from EGOHOME2026-06-26
Hi Bhojwattee, thank you so much for your kind word. So happy to hear our mattress is improving your sleep! May you wake up refreshed every morning.
I bought the dual-side cooling comforter for 114$ but I saw the exact same in Amazon in 39.90. I felt scammed and returned before even unpacking.
Reply from EGOHOME2026-06-22
Hi Kabita, we're sorry to hear about your experience. We understand your concern regarding the price. Pricing and promotions may vary across different sales channels and at different times. We appreciate your feedback and respect your decision to return the item. If you have any questions or need assistance in the future, our customer support team is always happy to help.
I’ve been sleeping on this mattress for a little while now, and I’m honestly impressed. It’s very comfortable, provides great support, and has helped me sleep much better through the night. It feels soft enough to be comfortable but still supportive enough that I don’t wake up sore. Setup was simple, and it expanded quickly after opening. Overall, it’s a great value for the price, and I’d definitely recommend it to anyone looking for a comfortable mattress.
Reply from EGOHOME2026-06-22
Hi Alondro, thanks for the review. So happy to hear our mattress is improving your sleep! Thank you again for your recommendation, wishing you lots of comfy nights ahead.
I was having back pain and numb arms and hands from my other matress being too soft. I decided to take a chance and try out the firm 14 inch mattress and I’m so thankful that I did. I haven’t slept this well in years!
Reply from EGOHOME2026-06-18
Hi Krissy, thanks for the review. We’re so glad to hear your back pain is easing! Knowing our mattress is helping you feel better makes our day.
The mattress is great. It’s actually 14 inches and thickness it has softness but also firmness which is unbelievable had it for only two nights but the sleep has been fantastic on the other hand. FedEx did not do a very good job on shipping thank goodness the mattress was wrapped in fully plastic because they left the box outside in the rain and did not cover it and the boxes the box that they shipped it in was kind of destroyed or ripped open due to the fact as FedEx is not very good on handling packages nothing wrong with the company
Reply from EGOHOME2026-06-18
Hi Don, thank you so much for your feedback! We're thrilled to hear you're already enjoying fantastic sleep and that the mattress offers the perfect balance of softness and support.
We're sorry to hear about your delivery experience with FedEx. While we're glad the protective packaging kept your mattress safe and dry, we understand how frustrating it is to receive a damaged box. We truly appreciate you sharing this feedback and will pass it along to our shipping team.
I love this bed! Albeit at first I was a bit overwhelmed moving into a new apartment for the first time and having to do a bunch of research but let me tell you…. After my first night I was not disappointed. It was a 100% blind buy and I went into local mattress firms to see what bedding felt the most comfortable and I had a general idea. But after finally sleeping on it, I was pleasantly surprised. A it’s affordable. B it’s cooling which is great here in Florida. And C it’s a great mix between firm and actually accommodating my body weight (180 lbs at 6’ 1”). Only drawback I would say is that the sides do not have those handle things to keep you in the bed and sometimes I wish it had that. But really not a big deal. For the price this exceeded my expectations and feels way more expensive than what it is. A++ to Ego!
Reply from EGOHOME2026-06-12
Hi Robert, thank you so much for your amazing review! We’re thrilled you enjoy your new mattress. We also appreciate your feedback about the side handles and will share it with our team. Enjoy your new home and your new mattress!
I ordered an EGOHOME Black 12" Hybrid and its been wondrous thus far, no sliding around on my box spring like my prior mattress, I don't sink into 6 inches of memory foam, it's a very nice change of pace compared to my prior extremely firm mattress.
Reply from EGOHOME2026-06-12
Hi Jacob, thank you so much for your kind words! We're so happy you're enjoying your mattress. Wishing you lots of comfy nights ahead.
I am completely satisfied with this order. My kids (9 and 11 years old) say they are the best mattresses that they have ever slept on. The mattresses are exactly what I was looking for - comfort, size, quality. The delivery and set-up was also very easy.
Reply from EGOHOME2026-06-15
Hi Lauren, thank you so much for sharing your experience! We're so happy you and your kids are enjoying your new mattress—sleep well!
AMAZING mattress! got here fast, direct to my door in a compact box. Once I got it unwrapped it took minutes for it to grow to full size. Amazing quality & so comfy 11/10
Reply from EGOHOME2026-06-12
Hi Manuel, thank you so much! We’re thrilled to hear you’re loving the comfort and quality. Enjoy your new mattress, and thanks for choosing EGOHOME!
good communication
great product
Easy to navigate site. while
Don't expect immediate results your back has been in poor alignment since you bought that old futon. it takes a while to straighten up. that lumbar curve has become a part of you since 1998. Relax soon you won't even have back stiffness...trust me.
Reply from EGOHOME2026-06-12
Hi Patty, thank you so much for your kind words! We’re glad you had a great experience with our website, and we’re thrilled to hear you’re enjoying the mattress. Wishing you many comfortable, pain-free nights ahead!