EGOHOME (egohome.com) has a 4.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. People frequently praise the exceptional comfort and support, noting that the mattress helps them fall asleep faster, stay asleep longer, and wake up without back pain. Customers also appreciate the affordable pricing, easy online ordering, and quick shipping, making the overall purchase smooth and satisfying.
However, some reviewers were not happy with firmness issues, noting that the mattress felt either too hard or unexpectedly soft. A few other people also felt that delivery or sizing mistakes caused inconveniences, such as receiving the wrong size or experiencing delayed shipping.
Auto-generated from all reviews of this business. For reference only.
I was having trouble sleeping at night and it was difficult to get up in morning. At first I thought it was medicine I take but after a few weeks decided to get a new mattress. The new mattress arrived flat and rolled up in a box. It took two days to expand and to stop smelling n my garage. I ordered a six inch mattress. It ended up not being as tall as my old mattress so I ordered a mattress topper ( same company brand but different website) which got things to the right height on my bed. The new mattress is more firm than what I had. The mattress’s topper molds to my body. I am pleased with the quality of both mattresses and their prices.
Reply from EGOHOME2026-07-27
Hi Christy, thank you for sharing your experience! We're so glad you're happy with the quality of your mattress. We appreciate your patience during the expansion process, and it's great to hear the mattress topper helped create the perfect sleep setup. Thank you for choosing EGOHOME!
Comfort comes down to two things for me: Temperature regulation is one of the most difficult parts of getting good sleep. So is a mattress firm enough to fit my sleeping style. I previously had a high end Naturepedic. Factor out price and they are comparable mattresses as far as comfort goes.The Naturepedic has springs you can feel, which isn't a great thing, but on the Egohome, I've found that the springs give it the firm support I prefer without me feeling them. It also seems to breathe better to me. Never too hot or cold. Are there other factors in buying a mattress? Absolutely, but the Egohome wins on the ones that are important to me.
Reply from EGOHOME2026-07-24
Hi Michael, thank you for sharing your experience! We’re so glad the mattress meets your expectations. We truly appreciate your kind words!
I can truly say that within 2 weeks I can totally feel a difference in my body with the new mattress (medium firm). I haven’t had anymore back or shoulder pain. It’s so much easier for me to get out of bed too! The mattress is definitely cooling. It’s also easy to setup the metal platform frame. Quality is great. Delivery was fast. Thank you!
Reply from EGOHOME2026-07-24
Hi Linda, thank you for letting us know! We’re thrilled that our mattress is helping your back and shoulder feel better.
This mattress has saved me. I suffer from severe pain all over my body and there have been days I just cry because I cannot function as a human being. I decided on trying this mattress and I am so happy I did. The very first night I woke up with NO pain and have been pain free since. Its been a miracle to be and I will forever be a customer.
Reply from EGOHOME2026-07-24
Hi Kristen, thank you for your heartfelt review. We're so glad your new mattress has made such a positive difference in your sleep and comfort. Your support means the world to us!
I highly recommend Ego to anyone looking for a new mattress. The entire purchasing and delivery process was incredibly fast and seamless. Plus, their customer support team is outstanding if you ever need help. Most importantly, the mattress is a dream to sleep on—amazing comfort and support.
Reply from EGOHOME2026-07-24
Hi Connie, thanks for the review. Your appreciation made our day! It’s amazing to know our products and team met your expectations.
My experience was amazing when it came to getting information on each bed and figuring out which one was best for me to order! It’s been 10 days since I have had my new bed and I love it!!! I’m a crazy sleeper and any way I sleep I’m super comfortable. I love the firmness on the bed because again I am a crazy sleeper so I move a lot in my sleep and I share a bed with my fiancé. She doesn’t wake up from my constant moving around now because of the firmness! Overall I love this bed I sleep better and wake up feeling good!
Reply from EGOHOME2026-07-24
Hi Leslie, thank you for sharing your experience! It's great to know the support and motion isolation are helping you both get a great night's sleep. Thank you for choosing EGOHOME!
I LOVE MY EGOHOME MATTRESS!! I got it so it 10 nights ago and I been sleeping for 10 days and 10nights , my topper spell like lavender I loved both honestly
Reply from EGOHOME2026-07-20
Hi Khaliah, thank you for your kind words. We’re so happy you’re loving your new bed! It’s wonderful to know you’re sleeping peacefully.
We really wanted to love this mattress. However, our back and hips is still painful when we wake. We've tried very expensive and less expensive mattress, and we've hey to find a great mattress. We took the test offered by Ego but, that obviously didn't help us. I'll return back here once I've attempted to obtain a full refund. I read the refund policy but, it sounds to good to be true.
Reply from EGOHOME2026-07-20
Hi Theresa, we're sorry to hear the mattress wasn't the right fit for you. We understand that comfort is different for everyone. If you decide to move forward with a return, our support team will be happy to walk you through every step of our 100-night sleep trial. Please reach out to us directly, and we'll make the process as smooth and straightforward as possible.
Surprisingly good customer service & mattress quality
I was so surprised with how good my experience with this company was. The first mattress I ordered was too firm for my preferences and they were so easy to communicate with and quickly sent me a softer mattress. (Do note that I think customer service is probably located outside of the U.S. because they won’t reply during U.S. daytime hours. They were always prompt at replying each day though). FedEx lost the second mattress in the mail and I was stressed out. I reached out and Ego immediately shipped another mattress that thankfully did arrive (and within only 2 days!). The new mattress is perfect for me (Black Hybrid 14” Medium Firm) and I will be recommending Ego to my friends and family for sure.
Reply from EGOHOME2026-07-20
Hi Laurel, thank you so much for your wonderful review! We’re thrilled we could help you find the right mattress and that you’re loving your new mattress. We truly appreciate your patience throughout the process and your recommendation. Enjoy your new sleep!
Best sleep in months We are very pleased. We hope it continues with the firmness,The delivery was fast I would recommend to everyone this mattress who wants to get a good sleep.
Reply from EGOHOME2026-07-17
Thank you so much for your kind words! We're so happy you're enjoying your mattress. Wishing you lots of comfy nights ahead.
They delivered it to the wrong apartment building but luckily I found it…I do love the Ego mattress..Unbelievable
Reply from EGOHOME2026-07-13
Hi Jeremy, thank you for your feedback! We apologize for the delivery inconvenience, but we're happy to hear you found your mattress and are loving it. We truly appreciate your support!
This mattress was the best decision I made! The quality and craftsmanship is amazing. The edges of the mattress are sturdy not flimsy. The firmness is a perfect medium. Will definitely be buying another one
Reply from EGOHOME2026-07-13
Hi Cheyenne, thank you for your kind words. We’re delighted to hear you’re happy with your mattress! Wishing you many cozy nights ahead.
One of the best mattresses I have purchased. Everything went smooth and received the mattress quick. This is my second one I’ve purchased now in a year.
Reply from EGOHOME2026-07-10
Hi Marc, thank you so much for your kind words! We're so happy you're enjoying your mattress. Thank you again for trusting us!
This is a perfect mattress! I really like the feeling of lying on it. It takes me forever to find a suitable mattress and I finally choose the right one!
Reply from EGOHOME2026-07-10
Hi Rebecca, Thanks for your review. We’re so happy you’re loving your new bed! It’s wonderful to know you’re sleeping peacefully.
I have always been hesitant to buy a “mattress-in-a-box” but decided to give it a try. And I am glad that I did. The price was amazing, the shipping and delivery was fast, and the materials of the bed appear to be top notch. My sleep experience has also improved even in the short time I have had the mattress. It is extremely comfortable and I wake up with way less pain. If you are looking for your next mattress, I would recommend getting an EGO mattress. This should definitely be your next mattress.
Reply from EGOHOME2026-07-03
Hi Matt, thank you for sharing your experience! We’re so glad you gave EGOHOME a try and are enjoying better sleep. Thanks for recommending us!
From the affordable prices, to the ease of ordering online, to the fast shipping and delivery, to the easy setup and quality of my EgoHome Black 12" memory foam mattress, I’ve been very impressed with this company so far. I’ve slept on my mattress for over a month now, and it’s been comfortable. I’m a side sleeper and prefer a very soft mattress, so I will add a mattress topper for extra cushion, but otherwise, I’ve been pleased with my purchase. I definitely wouldn’t hesitate to buy another mattress from EgoHome, and I probably will again in the future when my current mattress eventually wears out.
Reply from EGOHOME2026-08-06
🎉 Thank you so much for sharing your review — we truly appreciate the time you took to share your experience!
We’re excited to let you know that your review has been selected as our Monthly Giveaway Winner!
To claim your prize, please email us at [email protected] with your order number and the email used for your purchase so we can verify your details.
Thanks again for being part of the EGOHOME community — we look forward to hearing from you!
I love my mattress topper! The 2" is perfect for my needs. At first I got the 4" and while it's nice & very thick, it actually hurt me because you sink into it SO MUCH that it literally HURTS you to try to get out of it! LOL So, instead I tried the 2" and that seems to fit the bill! Now I sleep VERY comfortably!! Their customer service personnel are top notch & very helpful, too!!
Reply from EGOHOME2026-07-03
Hi Linda, we truly appreciate you taking the time to share this! So glad you're happy with your new topper. Enjoy it!
The bed was extremely easy to install. While a king is awkward, it is still easy to maneuver. The comfort level is through the roof!!! I am sleeping like I haven't before. Definitely 5 star review.
Reply from EGOHOME2026-07-03
Hi Lisa, thanks for your review. We’re so happy you’re loving your new bed! It’s wonderful to know you’re sleeping peacefully.
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