Very trustable company
Very trustable company, highly recommend it!
Emotional Pet Support makes getting an Emotional Support Animal letter fast and easy by allowing patients to register their pet dog or pet cat online.
Written by the business, not verified by us.Emotional Pet Support LLC. (emotionalpetsupport.com) has a 4.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 72 of them were added in the last 12 months. Last updated 2026-08-28.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast turnaround times and the extremely easy-to-use website that makes completing applications simple and stress-free. Many individuals highlight the incredibly helpful staff and the professional guidance provided, ensuring that essential documentation for housing and travel is handled efficiently. People consistently mention that the straightforward process gives them great peace of mind when certifying their beloved pets. However, some customers also noted that certain airlines no longer honor the emotional support animal letters, and papers can sometimes be useless for specific pets like cats during travel.
Auto-generated from all reviews of this business. For reference only.Very trustable company, highly recommend it!
We have been using this company for 4 years now and they make the process very simple and will work with you however they can support. 100% recommend!
I have been using their services for a few years now. Absolutely the best. Immediate responses to my renewal applications and paperwork is shipped out just as quickly. Wouldn’t go anywhere else. My dog is a PSA & ESA and I’ve never had a problem taking her anywhere.
I’ve been going through this company for many years to ensure I always have my esa animals certified. I appreciate the hard work and dedication of getting back to me within a day. Thank you so much.
Hi Alexis! Thank you for the positive review, it really helps us!
This is my 2nd year using this valuable honest service for my 2 year old Shih Tzu. I have also used their support services for my daughters companion in college and my beloved pug who crossed the rainbow bridge at 14. Wonderful customer service and professional documents. Highly recommend
Thanks for reviewing us, Kelly, we're glad you've renewed your documentation with us!
My experience with you was gareat. Fast & easy. However being a support animal does not help at all. I spent all that money & my cat isnt welcomed anywhere because she is not a sevice animal. I get rapid heartbeats that get up to 180 bpm & the minute she sits on my lap & purrs, my heartrate goes down. That is a servicr animal in my book. But because she is a cat & not a dog, her support animal papers are useless.
Thank you customer, for reviewing us!
Getting verified from pet screening was impossible.
Hi Aurora, sometimes they make the process more difficult. If you consider including more details about your experience, would you wish to include the nature of how we handled your request and refunded you, our apologies.
This is the Best company to go to for assistance with getting exactly what you need for your fur companions. They are extremely efficient and have everything you need to ensure your service animal can remain by your side for continuous support!!
Hi BeautyFromAshes, thanks a lot for reviewing us! We really appreciate it and it helps others know of your recent experience as well!
Im very happy with all people who support me with all papers need my puppy thank very much for helping
Glad you're happy Rosa, thank you much for the review! Kindly refer us to anyone you think needs our help if you can!
Seamless service! Will come back for sure.
Hi Kaifa, thank you and we look forward to helping you when its time to renew too!
Thank you for the review, Philip!
It was a very straightforward and expedient process.
We're very glad you could spend the time reviewing our process Mat, thanks!
it was a great experience and very helpful
Hi Regine! Thank you very much for reviewing us!
Was able to do it online
Thank you for reviewing us, Cory! We're thankful for the review.
Excellent experience! Received the letter in a timely manner. The apartment complex management approved it without any issues. Happy to have my pet with me!
Thank you for reviewing us, Maria! Appreciate you choosing us to help you!
Thank you very much for trusting us to help you, Darlene!
Thank you very much for your review!
My dog was denied as emotional support for my apartment so getting this was not helpful
Our apologies, please know we do offer a full 30-day guarantee refund for situations just like this. Please be sure to reach out to us at support(AT)emotionalpetsupport.com
Easy to navigate the website and the resources available are very helpful. A thorough but straight forward process
We're glad you found the UI of our website satisfactory!
Thank you for reviewing us!
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