Emotional Pet Support makes getting an Emotional Support Animal letter fast and easy by allowing patients to register their pet dog or pet cat online.
Written by the business, not verified by us.Emotional Pet Support LLC. (emotionalpetsupport.com) has a 4.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 72 of them were added in the last 12 months. Last updated 2026-08-28.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast turnaround times and the extremely easy-to-use website that makes completing applications simple and stress-free. Many individuals highlight the incredibly helpful staff and the professional guidance provided, ensuring that essential documentation for housing and travel is handled efficiently. People consistently mention that the straightforward process gives them great peace of mind when certifying their beloved pets. However, some customers also noted that certain airlines no longer honor the emotional support animal letters, and papers can sometimes be useless for specific pets like cats during travel.
Auto-generated from all reviews of this business. For reference only.unfortunately, it wouldn’t pass so now I have to pay my apartment a lot of money.
Our apologies, sometimes they push back anyway and we do our best to help. Did you like anything about how we handled your case? Please reach out to us for a refund and support.
An outstanding company with a truly compassionate mission. They made the process simple, treated me with respect, and clearly care about the well-being of both people and their animals. Highly recommended.
Thank you very much for choosing us, we greatly appreciate the review!
Amazing experience with company. Have used them multiple times through renewals and referrals. Very easy website to use and quick turn around for documents.
Hi Sara! We're glad you've stayed with us! Reach out if you need anything!
Easily and quickly sent our ESA letter to us!
We appreciate the review, Sydney, thank you!
Very easy process. The questions are thorough
We're glad our assessment form was simple and straightforward to you. Thanks for choosing us to help you!
Clear & efficient directions. Website was easy to navigate. My re-application status and confirmation was completed in no time.
Thank you for reviewing us, Consuelo!
The website was extremely easy to use. Everything was planned out for easy access. Would definitely recommend this website to everyone.
Thank you for reviewing us, it really helps get the word out there and we appreciate it!
This service is great to work with and easy to use. I highly recomend it.
We appreciate the kind words, C K! Thanks for taking the time to review us!
I have been working with this company for many years. They are very professional and easy to work with. I highly recommend them.
Thanks for your review, Kathy! We're glad you stayed with us for so long!
This is the best site! Super easy to navigate and fast response time
Thank you for the review, our engineering team is working hard as always to ensure our services are fast and efficient for your usage!
They make thr process so easy, very communicative, and very very fast delivery of the paperwork to my home address. I would recommend 100%
Thank you, Alvaro, for choosing us to help you with your ESA/PSD needs. Reach out to us if you need anything!
Happy with their help!!! very recommending! Quick, professional, excepted for landlord.
Thank you for reviewing us Tetiana! We appreciate it!
The site is very easy to navigate, and the service provided is invaluable to me and my dog.
Thank you for reviewing us, JazzyKat!
The apartments denied my ESA letters stating is was false and just bought online and matches other letters bought online. My provider left the practice which is why she couldn't write me an updated letter (she is who wrote my original and I cant get an appointment with anyone for months so the 170 dollars I spent for nothing while I try to find a provider and establish so I can get an updated letter. Money lost and letter not accepted
Hi Sarah! Very sorry that thing's didn't work out for you. Your money is not lost, we always do give a refund if things don't work out for whatever reason. Please reach out to us for assistance with this: support(at)emotionalpetsupport.com
It was really easy to navigate the website and its instructions, I needed some support on uploading videos/docs and the staff was very quick on assisting me. I just had my first trip with my PSD and it went great.
We're glad we can help facilitate an easy process for you and your PSD!
Fast, straightforward, and reasonably priced, they helped me acquire an ESA letter for my housing needs. Thanks!
Thank yo for reviewing us, Pamela! We hope to continue helping you in any way we can.
Very professional and very fast with getting paperwork completed for travel.
Happy Holidays, Susanne! We appreciate your kind words.
There is a reason I keep coming back to this company. This year made my 4th time using the service. They have always been professional, and turned everything around pretty quickly. This year I had my letter several hours after submitting everything that was required. I highly recommend this service for traveling with your pet.
Thank you for the review, Vic! We wish you a wonderful winter holiday!
Fast response especially near the Holidays when one needs to travel.
Thank you for reviewing us, Gloria. Happy Holidays!
The transaction was swift easy and very easy The approval was quick and the letter mailed super timely I am so appreciative you’ll not be disappointed Thank you!
We appreciate the review, M Hunt!
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