The product works as promised
The product works as promised, I little earth in flavour but easily adjustable. One first order I received, coffee ,whisk, scoop but not the guide or sticker very disappointed 😞 with that.
About Erth Labs
Data updated- Website
- erthlabs.co
- Category
- Food, Beverages & Tobacco
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 118 reviews
- Replies to negative
- 0% (0/69)
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About this business
At Erth Labs, we're on a mission to reinvent your daily coffee ritual. Our flagship Superfood Brew blends smooth, low-acid coffee with powerful functional ingredients like Lion's Mane, Turkey Tail, Cordyceps, Ashwagandha, and Collagen to support clean energy, sharper focus, and vibrant wellbeing with every cup.We believe feeling your best shouldn't be complicated—which is why we've created a delicious, easy-to-enjoy coffee that helps you fuel your day and build healthier habits, one sip at a time.
Written by the business, not verified by us.Is Erth Labs legit?
Erth Labs (erthlabs.co) has a 2.5 out of 5 rating on OK.one, based on 118 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is poor. 48% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-08-31.
What reviewers say
AI generatedMost reviewers were unhappy with their experience overall. People frequently struggled with extremely slow shipping times, delayed deliveries, and missing orders that took weeks to arrive at their doors. Customers also faced frustrating issues with unwanted recurring subscriptions and unexpected credit card charges that were very difficult to stop. Many mentioned that customer support was completely unresponsive and extremely hard to reach when trying to resolve these urgent problems. Though some customers experienced these major setbacks, some reviewers were happy with the actual taste and healthy benefits of the coffee blend. A few individuals also noted receiving surprisingly quick and helpful responses when successfully contacting the support team.
Auto-generated from all reviews of this business. For reference only.What people say
Wasn't aware it was an auto…
Wasn't aware it was an auto subscription so beware! Didn't like the product at all and led to believe with 45 day money back guarantee I could get a refund. Unhelpful customer service says refunds not available to those customers who have a subscription which I did not think I had- they auto subscribe you which means no refunds will never be issued. This is a total scam and beware. False advertising for a terrible tasting product.
I placed my order on August 5th
I placed my order on August 5th, it is now August 27th and my order has not even shipped. I have repeatedly contacted the company and was first told it was taking so long because of a surge in orders, then I was told it was on hold due to an automatic processing pause. At this point I asked to cancel the order and was told that because it was in fulfillment that it could not be cancelled. I then said I would wait a week and if the order did not ship by then, that I was going to file a dispute through my bank. At that point I was told that someone with more authority would get right back to me. That was a couple of days ago and I have heard nothing. Terrible service. I will be filing a dispute and canceling my subscription.
The product wasn't good to me
The product wasn't good to me. And every time I try to cancel my subscription I get to run around and meantime they ship more products and build my account.
Never received order
I can't leave a review as I never received my order.
Product is good and I like the taste
Product is good and I like the taste. Ordering and subscription process could be much better.
I appreciate their excellent customer service
They fulfilled my request for a refund and were very responsive.
I ordered and paid for this coffee and…
I ordered and paid for this coffee and received an email acknowledging my order three weeks ago and still haven’t received my order or any communication. I’ve sent an email requesting a Stuart’s update and haven’t received an acknowledgement.
No response to problems
Took forever to ship the first shipment. Emailed and said not to send as it was taking so long… they still sent it. Fine…I did order that one so I’m responsible for it. Realized that somehow I signed up for auto-ship. Quickly cancelled the auto shipment. Still get a notification that they are sending more product. I email back that I have cancelled…no response. Product is sent even though I cancelled online and emailed. No response from either email I sent. Now I need to deal with it through my credit card company. Product might be good, but this is too sketchy for me.
Fast response
Rapid response/However...
It was a rapid response which I appreciated a lot. However, one factor still remains I can't track it through UniUni. It only shows the label was being created on the 14th of August without any further information.
The taste
The taste It blends very well when you stir. No settling at the bottom
Customer service responded wuuckly to my email
Customer service responded quickly to my email. After a second email, they resolved my problem. Excellent customer service.
No transparency
They continue to try to charge my credit card repeatedly all the while I've asked them to delete my account. My credit card has a block on the company and they cannot charge anything further.
Thank you for cancelling my account and…
Thank you for cancelling my account and refunding my money, you have no idea what a huge load you took off my shoulders and from my stressed mind of how I was going to pay for this monthly account I didn’t even know I had subscribed to, I was thinking I wanted to try this product for one month to see if it would help my issue, not aware my lack of computer knowledge and the huge error I had made. Thank you again for blessing and calming the mind of an elderly person who should not be ordering anything from the internet !! May God Bless your company 100 fold for helping me put my error behind me. Thank you again 🙏🏻🙏🏻🙏🏻🙏🏻🤗
I don’t care for the flavor
I don’t care for the flavor. I have canceled my subscription.
Never received my coffee
Sometimes conflicting information…
Sometimes conflicting information is,given
I’m enjoying the taste of Erth but to…
I’m enjoying the taste of Erth but to be honest it’s not a replicated taste of anything to compare it to. Still Drinking it so not sure what or how much I will feel different after drinking it.
Fast response…
I emailed a few minutes after I ordered and got a reply the same day ! This is great for us customers. Plus it's not a subscription, which is great to hear . Thank you
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