eullair.com is an online store. We are committed to providing our customers with A unique, superior and thoughtful online shopping experience. We have high quality manufacturers and suppliers; At the same time, we are constantly optimizing our purchasing and production processes to ensure that our products are of high quality. Please feel free to buy our products on the website. Our website attaches great importance to customer service, and customers' opinions are important information to promote us to develop, improve and enhance ourselves. If you encounter any difficulties during your consumption, please check out other terms of our website or feel free to contact our staff. Contact information can be found in Contact us. Thank you again for visiting our website and wish you a happy shopping trip!
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Is eullair legit?
eullair (eullair.com) has a 4.0 out of 5 rating on OK.one, based on 88 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 23% of reviews are 1 star, a relatively high share; The business has replied to 19% of negative reviews; 17 of them were added in the last 12 months. Last updated 2026-10-24.
BEWARE* of Eullair hair, Product did not match listing and return process is difficult
BEWARE* of Eullair hair. Worst hair company I’ve ever purchased from.
I ordered a Ginger Brown Curly V-Part human hair wig, but the wig I received did not match the advertised photos in my opinion. The curl pattern, color, texture, density and overall appearance were noticeably different.
I contacted Eullair immediately after receiving it and requested a return and refund. I did not wash, comb, style, install, cut or apply products to the wig.
Customer service repeatedly told me the wig needed to be combed and styled with hair products to achieve the advertised appearance. When I continued requesting a return, I was instructed to pay international return shipping and customs charges.
I was also initially instructed in writing to declare the return package at $10. I declined to declare an inaccurate value. Eullair later told me I could declare the actual value and said the earlier $10 suggestion was intended to reduce my costs.
Eullair subsequently alleged that I had combed the ends and changed the wig’s original condition. I dispute that allegation. My photos were taken after removing the wig from the packaging and seeing that it did not match what I expected from the listing.
I ultimately disputed the transaction with my credit-card issuer rather than continuing the back-and-forth with the company.
The communication was a 10/10 they make sure i get my wig before my birthday. They was really Nice to get a wig From . And the wig 10000/10 really i never bought hair like this
Reply from eullair2026-10-22
Thank you very much for enjoying our products and services. We are committed to serving every customer well and giving you a good experience.
Order: 250% density, 20inch Kinky Straight Draw String Glue-less wig. It is so full and amazing quality! I’m a student-athlete and the wig is extremely secure and comfortable to wear. I can’t wait to purchase more from Eullair!
Reply from eullair2026-10-22
Thank you very much for enjoying our products and services. We are committed to serving every customer well and giving you a good experience.
I purchased an item from Eullair and contacted customer service because I wanted to return it. I was told that I would have to pay the international return shipping and customs costs myself, and that the return process could take more than a month.
I explained that the item was not suitable for the installation method I intended to use. Instead of helping me with a straightforward return, customer service suggested that I keep it, resell it, or give it to family or friends.
I find this extremely frustrating, especially because I have had much smoother and more efficient return experiences with other hair companies, such as Luvme.
I understand that international returns can be complicated, but the overall experience and customer service response have been disappointing. Unfortunately, based on this experience, I will not be purchasing from Eullair again.
The crochet Burmese hair made my miracle knots so easy to work with, and I recommend it for anyone who wants to try a crochet hairstyle. The quality is insanely good
Reply from eullair2026-07-23
Thank you very much for liking our products, we will provide you with good products and quality!
REAL REVIEW ****
You guys hands down the best crochet hair I have used in a while no tangling no sheds g and it’s reusable this is my second order 3 packs of the 20 inch Burmese curly crochet is what I ordered and it was more than enough for a full head n ya girl had a big head lol so look no further if you were thinking about it ORDER IT SIS
EULLAIR Burmese Curly Hair Crochet Extensions ARE TEA
#49882
Reply from eullair2026-07-14
Thank you very much for enjoying our products and services. We are committed to serving every customer well and giving you a good experience.
The color was beautiful and hair was soft I love that I can get fun colors. Easy to install. I like this company cause you get your orders in a timely manner. The lace melted nice also order number 49225
Reply from eullair2026-04-21
Thank you very much for enjoying our products and services. We are committed to serving every customer well and giving you a good experience.
Hair was easy to work with and very beginner friendly.only con I have is the color bleeding but other than that it’s Affordable and worth every penny I spent . Most definitely will be ordering more products in the future.
Reply from eullair2026-03-27
Thank you very much for liking our products, we will provide you with good products and quality!
I love this wig, it’s so full and beautiful!!!! The team that I spoke with had great and fast customer service and I was updated on every new update on my order. 10/10 recommend
Reply from eullair2026-03-27
Thank you very much for enjoying our products and services. We are committed to serving every customer well and giving you a good experience.
This company was very quick to answer any questions and concerns I had. My package came very quickly in a cute bag, with some gifts. The hair itself was beautiful!
Reply from eullair2026-02-13
Thank you very much for enjoying our products and services. We are committed to serving every customer well and giving you a good experience.
I really recommend this company ! They are very professional , wigs are very high quality and the delivery time is on time !!! Their wigs are adjustable for every head size, big parting space which is versatile for many different styles while also offering an easily melted lace… everything about the wig company “EULLAIR HAIR” is luxury and high class✨
Reply from eullair2026-01-20
Thank you very much for enjoying our products and services. We are committed to serving every customer well and giving you a good experience.
the delivery was way faster than i expected. i expected the hair to come next week but it came this past monday and i was so excited to install it. it was an 8 inch bob wig in the color blue and it was so nice. i really loved trying a new hairstyle because i don’t usually do very short hair and i don’t do bold colors but the hair was so nice. it was easy to style and straighten and it was overall a very nice experience. i love it
Reply from eullair2026-01-20
Thank you very much for enjoying our products and services. We are committed to serving every customer well and giving you a good experience.
The blue wig was absolutely gorgeous!!!!! They sell beautiful great quality wigs!!! This company is very attentive and answers all questions if needed!!!, I love my experience. It was very wonderful!!!! 🥰🥰🥰
Reply from eullair2026-01-07
Thank you very much for enjoying our products and services. We are committed to serving every customer well and giving you a good experience.
DO NOT ORDER!!! Terrible, Terrible Terrible. They are false advertisers. You order one thing and they will send you something completely different. I ordered an auburn/brown wig 250% density and what they sent me is the hair color of little mermaid at may 130% density. I attempted to send back but they claimed it was a custom order. Now I have to take it up with my credit card company. It should be illegal what these companies do.
Reply from eullair2025-12-11
Hello dear, this product is a custom-made item. The color of dyed wigs can vary depending on lighting and the equipment used, which is normal and not a quality defect. Also, long-distance transport can cause hair to be compressed; we shipped it to you in its original condition. You will need to wash and comb it before use to achieve the desired effect. Thank you for your support!
Beautiful hair! It arrived super fast and customer service is awesome if you have any questions. I definitely recommend getting your hair from this company ☺️
Reply from eullair2025-09-23
Thank you very much for enjoying our products and services. We are committed to serving every customer well and giving you a good experience.
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