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Vehicles & Transportation

Express Oil Change & Tire Engineers

201 reviews

4.4201 reviews
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About Express Oil Change & Tire Engineers

Data updated
Website
expressoil.com
Category
Vehicles & Transportation
Location
United States · Birmingham
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
0% (0/29)
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Is Express Oil Change & Tire Engineers legit?

Express Oil Change & Tire Engineers (expressoil.com) has a 4.4 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 86% of reviews are 4 stars or higher and 11% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.

What people say

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Shirley Taylor美国 · 1 review · Experienced 2026-07-16 ·

Wonderful experience anytime I need…

Wonderful experience anytime I need fixing. Never would go anywhere else since I've been coming here. Shonda helped me like no other. Definitely would recommend!

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Lashunda Toney美国 · 1 review · Experienced 2026-07-17 ·

Bartley took care of me today

Bartley took care of me today. I loved his approach in in it’s entirety

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ANDREW WHITE美国 · 2 reviews · Experienced 2026-07-17 ·

Scammy pricing!

🚨BEWARE🚨 THIS PLACE IS BY FAR THE MOST EXPENSIVE PLACE I'VE EVER BEEN TO! Normally I go to Ford and get "the works" their full service oil change, tire rotation, fluids fill, inspection, and car wash. It's $98 for my truck for FULL SERVICE oil change. This time I didn't have time to go to Ford so drove up the road here thinking "hey it's a quick lube. It is probably way cheaper than Ford." All I got was a basic oil change. No tire rotation. No inspection. No filling of bug wash fluid. Nothing. Literally just a oil change. Wanna guess how much it was? $138.14.... WTF! A basic oil change with nothing else is $50 MORE than a full service and car wash at the dealership. And the guy walked up smiling like he did me a huge favor saying he took off $5 for military.... Stay FAR FAR FAR FAR FAR AWAY from this place and all others if they all have the same prices. I gave 2 stars because the staff was polite and nice to work with. I understand they don't control pricing. If management reads this, staff was awesome! But you need to talk to your higher up because your pricing schedule is trash and gouging the people of Richmond hill that don't know better.... $150 for just a basic oil change. You should be ashamed of yourself.

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Catherine Pendleton美国 · 1 review · Experienced 2026-07-17 ·

Very honest and helpful

Very honest and helpful! Fast service would definitely recommend!

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Peggy Williams美国 · 1 review · Experienced 2026-07-17 ·

5 Stars for Matthew & Allen, TX

5 Stars for Matthew and the Allen, Tx location. Always super quick, super nice, and helpful. Matthew was very patient when I didn't have my insurance card ready, and still gave me a GREAT DEAL!! I'll be back for my oil change in 2 weeks.

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Carolyn Robinson美国 · 2 reviews · Experienced 2026-07-15 ·

Service great until other people showed up…

Great service going into changing station...nice guy John however when he finished he saw customers in lobby...left me with hood open and waiting for 10 minutes while he waited on these people. Had told him I had an appointment in 30 minutes when I arrived...told no problem...barely made doctor's appointment 3 miles down the road Could have easily told waiting people that all he needed to do was tell them he'd be back in 3 minutes while he finished with my payment. Did not get a receipt nor a reminder tag. Gave him a little lesson in customer service. Not able to list location but College rd wilmington nc

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Beth T美国 · 2 reviews · Experienced 2026-07-16 ·

Our go-to for oil changes

Our go-to for oil changes. Great customer service! Very thorough.

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Adam美国 · 1 review · Experienced 2026-07-16 ·

I’ll be back

The manager Mr. Thurman was very friendly and helpful, he and his guys had my oil changed and me out of there quick and easy. Would highly recommend.

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Bill Po...美国 · 1 review · Experienced 2026-07-16 ·

Extra Charge, Madison, AL. Sullivan Street

Madison, AL, Sullivan Street location Brought my granddaughter's 2012 Honda CR-V in for an oil change and for a door locking problem. Told they could not work on lock problem, but would change oil & filter, plus perform multiple checks. Work was completed, but the final bill was much higher than expected. Someone decided it needed full synthetic oil, at an additional charge of$40. I never asked for synthetic oil, and the owner's manual does not call for it. You never get a second chance to make good first impression. They failed the first one.

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Donna Stewart美国 · 1 review · Experienced 2026-07-15 ·

John is a great attendant

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Candace Cashman美国 · 2 reviews · Experienced 2026-07-15 ·

Quick

Quick, easy, and love the young lady who works at this place

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HEATHER WASHINGTON · 3 reviews · Experienced 2026-07-14 ·

Nick was awesome deserves a recognition…

Nick was awesome deserves a recognition for his knowledge and Great customer service skills Thank you Nick at Exspress oil change and tire service on Chapman highway your actions are what makes customers come back sincerely Heather W.

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KItty · 1 review · Experienced 2026-06-05 ·

horrible experience

horrible experience, went and had my oil changed on my 2022 car and on this past Friday my car started to shake horribly bad and my son checked my car no oil!!!! called express and was told it blew out the tail for no apparent rime or reason by Preston. ok next they towed my car to the office to evaluate the process and no one ever called me back so i called them and was told it had sludge build up that's been going on but they didn't tell me or put on the report is what i was told they never showed me dip stick either. then called corporate waited for a call i never got one. so then i called the office manager mickey he stated they did nothing wrong with oil change and he have no idea why i have no oil in my vehicle . i asked why the regional manager hasn't called me yet he hung up and oh the regional manager called and stated exactly what they told him no investigation was performed through him either. so next i asked what his name was he wouldn't tell me he said jay so but his name was Jason unprofessional Jason.. now tell me would you want to go where there is error and nothing be done i called corporate and nothing has happened.. but better yet i owe them 250.00 for a tow less than 20 miles...

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Carolyn Burruss · 1 review · Experienced 2026-07-14 ·

Andrew and all the technicians were…

Andrew and all the technicians were extremely helpful and knew exactly what was wrong with my car even before they did an inspection. They went out of their way to help me.

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Taylor Perniciaro · 1 review · Experienced 2026-07-13 ·

Meridian location

Meridian location. TERRIBLE. My mom was out of town and got a flat tire. She ended up at this place and they said they fixed it. She was back on the road and not long after she her tire was completely flat. Now she was stranded in the middle of nowhere. I called and spoke to the guy Max that helped her. He said he didn’t remember her which was only a few minutes later. And he said there was nothing he could do that they were about to go on lunch. RIDICULOUS. You had my mom’s tire. You said you fixed and you didn’t. What if she got hurt??? You said you do this out of courtesy.. no thank you..

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David Jones · 1 review · Experienced 2026-07-13 ·

I went to web site and downloaded a…

I went to web site and downloaded a coupon for $26.00 off any oil change. I told them I had a coupon and was told they would do it at the end. Got through and gave them the coupon code and was told it wasn’t in their computer and basically I was just screwed. I will never be back. David Jones

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StayC Shelton · 1 review · Experienced 2026-07-11 ·

I just want to let anyone lookin at the…

I just want to let anyone lookin at the comments know THIS IS THE ABSOLUTE BEST EXPRESS OIL CHANGE I HAVE EVER VISITED!!! Another store did not inform me I had an oil leak verbally, so I had no idea! I came into this store in full panic mode in tears because I was so worried I would have to get a new motor! Which I could not afford and this was my only vehicle! Not only was Rob so helpful but he made sure sense he was off the next day Tara knew the situation! Not only did they get the parts needed expeditiously but I got my car back the NEXT DAY! Tara was super nice and even stayed a little late let me come pay and get my keys so I could come get the car when I got off! I will now only get my oil done at this store! 100000000% will be using only this location from now on!!! (Side note EOC they deserve a raise, they are the only reason I will continue to bring my cars to yall!)

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hayleejade godwin · 1 review · Experienced 2026-07-09 ·

one of the best services ive had

Express Oil Change in Redbank, SC one of the best services ive had, shonda was a huge help. if it wasnt her i wouldve spent way more than was needed. if i could give her 10 stars i would.

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Kyle · 1 review · Experienced 2026-07-11 ·

Best service they are fast and they…

Best service they are fast and they allow you to sit in the vehicle while they do It they also check everything else while they are at it I will be back the workers are also friendly

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A Kinney · 1 review · Experienced 2026-07-11 ·

Exceptional customer service

Exceptional customer service, support, fast and reasonable prices