Five stars every time
Five stars every time — Dylan was wonderful this most recent stop in to get an oil change. Courteous and even got my little ones a small keepsake ball in the midst of doing his job.
About Express Oil Change & Tire Engineers
Data updated- Website
- expressoil.com
- Category
- Vehicles & Transportation
- Location
- United States · Birmingham
- Status
- Unclaimed
- Last 12 months
- 201 reviews
- Replies to negative
- 0% (0/29)
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Is Express Oil Change & Tire Engineers legit?
Express Oil Change & Tire Engineers (expressoil.com) has a 4.4 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 86% of reviews are 4 stars or higher and 11% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
Jayden was amazing
Jayden was amazing. He was friendly and fast. Will definitely be back. Thanks for a great experience Jayden!!!
Service fast and reliable but they…
Service fast and reliable but they could replace the air filter they did not have one stock.
Midlothian customer service
This is for the location in Midlothian Va store 0704. I went in for an oil change 2 weeks ago, i have been there several times. The tech asked which oil i wanted, i replied the cheapest oil. When i got the invoice there was an upcharge of $19 for synthetic blend. I didn’t say anything to the tech, i went home and sent a note to the “contact us” link on the website. Jordan the manager called the next day and left a message, “call me we can explain”. So i called back, got his voice mail, said i was returning his call, left my name. It’s been 2 weeks, no call back. Jordan, if you see this, don't bother calling the horse has left the barn and way down the road. Tried to find this location in the list of stores on trustpilot … not listed.
Fast but did'nt top fluids and my skid…
Fast but did'nt top fluids and my skid guard was not attatched properly!
Great experience
Great experience. Proactive and friendly staff. Tony found an issue and resolved it proactively… thanks a ton. 👍👍
Michelle was very nice and informative…
Michelle was very nice and informative about what they were doing with my car!
Destiny at the Portsmouth
Destiny at the Portsmouth, Ohio branch was super helpful. The service was perfect, couldn't have been better!
I highly recommend this place
Last evening, just 30 minutes before closing, I took my Odyssey for oil change. The Manager Mathew had to put 10 minutes of effort to remove the worn-out plug and didn't charge for the replacement plug. Very professional and courteous team. High-quality work and reasonable cost. A++++ and 5 STARS
One of the best and honest car shops in town
Took my car there on 6/12/26 for a noise it was making. They drove it and can came put it on the lift and gave a diagnosis. I worked with several of the employees including the store manager they were extremely knowledgeable, polite, and very professional. I know nothing about vehicles and they explained what had going on breaking it down in the simplest terms even taking me out to show me the issues. I would highly recommend this company to anyone needi bc their vehicle serviced.
Tire installment
I bought four new tires along with an alignment. I was suspicious about how the installment and alignment was done. I was told that it would take an hour but they were done in less than 40 minutes. It was t the end of the day and they seemed eager to want to go home. After five days one of the tires blew up. I went back to the company. They gave me a new tire but charged 48 dollars to put it on my car. It really irritated since I so recently had spent a lot of money on my tires and then they had to charge me to put the new one on. The girl at the front desk had a sucker in her mouth and did not seem to understand what I was talking about. When the manager saw how frustrated I was, he told me to have a great day. This is not a trustworthy location.
A proficient team
I’d like to thank Dre, Adam, and Jacob of the Millbrook, Al Express Oil Team for their professionalism and proficiency delivered with a smile. I had an oil change, a new air filter, clean windshield, and all operating systems were checked. I went there knowing I’d soon need tires and they advised me to look into it sooner than later. I left with a printed quote on brand new GoodYear tires and a feeling that I was taken care of. Thankyou Dre, Adam, and Jacob! Sincerely, Lindley C.
Wayne is great
Wayne took great care of me. I arrived on a Friday afternoon and he fit me in. Service was excellent.
They always do a great job
They always do a great job and talk you through everything. Dom was super helpful!
Concerns About Workmanship and Tire Protection Coverage
I have spent thousands of dollars with this company (Locations: Richmond Hill, Ogeechee, and Pooler) over the years and unfortunately have experienced multiple issues that have caused me to lose confidence in their workmanship and customer service. In 2022, I had a battery replaced in my Nissan 350Z. After years of charging problems, I recently learned that the battery installed was the wrong size and had been secured with a screw rather than the proper hardware. For my Lexus IS 200t, I purchased four Michelin Pilot Sport tires, an alignment, and a Tire Protection Plan for over $1,100. A few months later, another location informed me that two of the rear tires installed by the original shop were the wrong size for my vehicle. I had to return to have the issue corrected. Most recently, my rear passenger tire blew out. Although I had purchased the Tire Protection Plan, I was told I would have to pay approximately $360 for a replacement tire because I had not rotated my tires every 5,000 miles. This was the first time I had ever been informed of such a requirement. I was never provided written documentation or advised that failing to meet this requirement could void coverage. To make matters more confusing, another location had previously informed me that my vehicle has a staggered tire setup and cannot be rotated in the traditional manner. My biggest concern is the lack of communication and consistency. Between the incorrect battery, incorrect tire installation, and undisclosed Tire Protection Plan requirements, I feel that important information was not properly communicated. As a woman, I rely on automotive professionals to provide accurate and transparent information regarding repairs, warranties, and protection plans. I hope the company takes steps to improve quality control and ensure customers receive clear written information regarding services and coverage requirements before problems arise.
My experience was great
My experience was great, Kierra serviced me, informed me on what may be best for my car, as well as doing her best to make sure I was good and satisfied!
10 minutes…I think not!
I went to the Express Oil Change in Hampton Cove today. My husband and I were there at the same time in different stalls. He finished about 30 minutes before me. The guy behind me was in the third stall and finished about 30 minutes before me. I was there well over an hour for a 10 minute oil change! The manager came out on my husband’s urging to check. I ask if mine was free since I had waited so long. He said they could stop and not put oil in my car. He never apologized. I have never waited that long. Time to find another oil change.
I had a great experience here
I had a great experience here. John and all the team were proficient and friendly. I recommend to everyone looking great service!
We noticed we had a flat tire in the…
We noticed we had a flat tire in the morning on our Mini Cooper and we decided (it was time) to get four new tires so I called and Mike said he could get us new tires and have it done that day even though he had to drive to Tampa to get the tires. We are very grateful for his assistance and we got the best price as well. Keep up the fabulous work and customer service...it goes a long way. Chris
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐ I am very happy with the service I received at the Allen location on Watters Road. I brought in my 2015 Chevy Traverse because it was shaking badly whenever I applied the brakes. Rick Adame was extremely helpful in figuring out what was wrong and getting everything set up. Eduardo did an excellent job with the repairs. I never felt pressured in the process at all. My Traverse has been running incredibly smoothly. We've been driving it for the past few weeks and it's running better than it has in a long time. I truly appreciate the professionalism, expertise, and great customer service provided by the team at the Allen store. Thank you for taking such good care of us!