Five Lakes Law Group is a well-respected debt relief law firm with licensed attorneys that help consumers facing financial hardship.Experienced, caring and easy to work with, our attorneys make debt help accessible to people struggling with unmanageable debt. Clients overcome financial challenges quickly and affordably through personalized plans that:Provide 1-on-1 attorney supportLower eligible monthly payments by 40%+Resolve debt in as little as 24–48 monthsInclude a mobile app and 24/7 supportAfter a free consultation, our licensed attorneys will review your debt, income and goals to determine the best plan for you. Once enrolled, you’ll make one lower, consolidated monthly deposit and can monitor your progress in our easy-to-use mobile app.Five Lakes Law Group helps individuals and families overwhelmed by credit card debt, personal loans or other unsecured debts. Many of our clients come to us after experiencing major life changes like job loss, reduced income, medical emergencies, divorce or other unexpected events.Five Lakes Law Group helps people move forward with confidence, clarity and control over their finances.
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Is Five Lakes Law Group legit?
Five Lakes Law Group (fivelakeslawgroup.com) has a 4.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Legal Services & Government and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 92% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-30.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally kind, patient, and thorough during every single step of the debt resolution journey. Consumers consistently appreciate the clear communication and reliable guidance provided by specialists who genuinely help reduce daily financial anxiety and worry.
However, some people mentioned frustrating issues regarding unexpected extra fees and expressed deep concern about payments not reaching their intended creditors. A few reviewers also felt that the program increased their overall stress rather than effectively helping resolve their difficult financial situations properly. These individuals experienced prolonged delays and felt unsupported when trying to get clear answers about their accounts.
Auto-generated from all reviews of this business. For reference only.
Raquel was amazing ! She explained the process to me with patience and care! And she made sure I understood everything that she was going over! I highly recommend her and this company! You guys have took tremendous weight off my shoulders! Thank you!
Reply from Five Lakes Law Group2026-08-01
Hi Rickia,
Thank you for your kind words! We're delighted to hear about your positive experience with Raquel and that our team has made a difference in your journey.
— The Five Lakes Team
Our representative was great! He was very detailed and diligent with helping us and getting us on track to being debt free! We are so glad that we looked into this program!
Reply from Five Lakes Law Group2026-08-01
Hi Jessie,
We’re excited to hear that our team member provided you with great support and detailed assistance on your journey to becoming debt-free. Thank you for recognizing our efforts!
— The Five Lakes Team
Hi there,
We’re pleased to hear that you found our team responsive and professional. Your feedback is appreciated, and it motivates us to continue delivering excellent support.
— The Five Lakes Team
This experience so far is great. I cant believe how fast everything is going with the negotiation. Still fairly new to this so we will see. So far so good!
Reply from Five Lakes Law Group2026-08-01
Hi Tonya,
We’re delighted to hear that your experience has been positive and that you’re noticing quick progress! Our team at Five Lakes Law Group is dedicated to supporting you throughout your journey.
— The Five Lakes Team
Hi there,
We're grateful to hear that you had a positive experience with us! Thank you for taking the time to share your feedback.
— The Five Lakes Team
Andrew Nunez is helping me, as a veteran who racked up a lot debt in the service…. and now on VA Disability, his attitude towards my problem and ability to help get me help, is just the sort of light at the end of the tunnel I’ve been searching for
Reply from Five Lakes Law Group2026-08-01
Hi Shane,
We're delighted to hear that Andrew has been a supportive guide in your journey. Our team at Five Lakes Law Group is dedicated to helping clients like you find a path to financial freedom.
— The Five Lakes Team
Kept me well informed about activities completed and easy to gain access
Reply from Five Lakes Law Group2026-08-01
Hi James,
We're delighted to hear that you felt well-informed and found access easy throughout your experience with us. Thank you for recognizing our team's commitment to keeping you updated!
— The Five Lakes Team
The Company always keeps you informed as to what’s happening with your accounts. They try their best to keep you in the loop, to keep you informed as to what’s happening, It’s safe to say that they have your interest at heart.
Reply from Five Lakes Law Group2026-08-01
Hi Anna,
We're pleased to hear that you felt informed and that our team genuinely cares about your interests. Thank you for recognizing our efforts at Five Lakes Law Group!
— The Five Lakes Team
I hate doing these surveys. Please don't send them anymore
Right now I have no complaints
Reply from Five Lakes Law Group2026-08-01
Hi Celeste,
We're grateful to hear that you're currently satisfied with your experience. Your feedback is valuable to us, and we appreciate you taking the time to share it.
— The Five Lakes Team
Five Lakes makes the entire process as easy as possible, knowing full well the predicament that I am in. They empathized and didnt make me feel bad about having to use them for their services. Best decision going with Five Lake!!
Reply from Five Lakes Law Group2026-08-01
Hi Kenneth,
We’re pleased to hear that our team made your experience seamless and supportive. Thank you for recognizing our commitment to understanding our clients' situations.
— The Five Lakes Team
Tamesha was so helpful and personable even through the phone! She was understanding and so patient with me.
Reply from Five Lakes Law Group2026-07-31
Hi Sarah,
Thank you for your wonderful feedback! We're pleased to hear that Tamesha provided you with such supportive and personalized assistance during your experience with us.
— The Five Lakes Team
I am surprised by the quick process of resolving my debt. I am beyond happy and greatful to Five Lakes Law Group!
Reply from Five Lakes Law Group2026-07-31
Hi Karen,
We're excited to hear about your positive experience with our team! Our mission at Five Lakes Law Group is to help clients like you achieve financial freedom effectively. Thank you for your kind words!
— The Five Lakes Team
It took patience to build up my account for Five Lakes to have money to counter with, but I’m excited over the results. Thank you!
Reply from Five Lakes Law Group2026-07-31
Hi Ron,
We're pleased to hear about your positive experience with us! Your patience truly pays off, and we're glad to see such encouraging results from your program.
— The Five Lakes Team
Great in communication and updates on resolving accounts
Reply from Five Lakes Law Group2026-08-01
Hi there,
We’re pleased to hear that you found our communication and updates helpful! Our team at Five Lakes Law Group is dedicated to providing excellent support throughout your journey.
— The Five Lakes Team
Hi there,
We’re excited to hear that your experience with us exceeded your expectations! Thank you for sharing your positive feedback.
— The Five Lakes Team
Five Lakes has always had my best interest in mind while trying to resolve debt resolution options. They've been very helpful and professional in any correspondence that I've had with them. I strongly recommend their company to anyone trying to resolve their personal debt issues.
Reply from Five Lakes Law Group2026-07-31
Hi there,
We’re grateful for your kind words and are glad to hear that our team has been helpful and professional in assisting you with your options. Thank you for recommending us!
— The Five Lakes Team
Five Lakes assisted not only me but one of my friends & she suggested them to me and they were able to basically, "come to the rescue". I am quite happy with how my resolution turned out. I highly recommend them. They work with you and help. Sometimes, you need to be a bit pushy but if you get your requests in on-time, they can work with you. Definitely an A in my book. Thank you.
Reply from Five Lakes Law Group2026-07-31
Hi Mary,
We’re grateful for your kind words and are pleased to hear that both you and your friend had positive experiences with our team. Your recommendation means a lot to us!
— The Five Lakes Team
great customer service, knowledgeable, friendly assistance.
Reply from Five Lakes Law Group2026-07-31
Hi Thomas,
We appreciate your kind words! Our team at Five Lakes Law Group is dedicated to providing knowledgeable and friendly support, and we're glad to hear you had a positive experience.
— The Five Lakes Team
I do not recommend debt consolidation. I have been in the program since March 2025 and my credit score is dismal. It lowered 200 points. I have been paying $800 a month since October towards a $10K settlement and I am only halfway there. That's $8K paid and only $5K applied. I have not heard from Five Lakes since October when they made the settlement. The only good thing about them is they do answer/respond when you call.
Reply from Five Lakes Law Group2026-07-15
Hi Kymberetta,
We understand your concerns but please know that achieving lasting financial health is a structured journey, and our strategic approach is designed to provide you with the most beneficial outcome, including lower monthly payments and a more comfortable financial situation.
It's important to us that our clients feel confident in their financial path. We strive to provide solutions that ultimately lead to financial freedom from debt, and our clients typically see their financial health fully recovered before the end of their program.
We would like the opportunity to review these concerns with you. Please reach out to our Client Success team at [email protected] or 855-441-6129.
— The Five Lakes Team
Tara was wonderful to work with. She is extremely knowledgeable and was so helpful. I appreciate her helping to make me feel comfortable!! Thanks Tara
Reply from Five Lakes Law Group2026-07-31
Hi Margaret,
We’re grateful for your kind words about Tara! It’s wonderful to hear that her expertise and support made you feel comfortable during your experience with us.
— The Five Lakes Team