Very personable caring and respectful
Hi David, Thank you for recognizing our team for their personable and caring approach. Your positive feedback means a lot to us, and we’re here to support you every step of the way! — The Five Lakes Team
Five Lakes Law Group is a well-respected debt relief law firm with licensed attorneys that help consumers facing financial hardship.Experienced, caring and easy to work with, our attorneys make debt help accessible to people struggling with unmanageable debt. Clients overcome financial challenges quickly and affordably through personalized plans that:Provide 1-on-1 attorney supportLower eligible monthly payments by 40%+Resolve debt in as little as 24–48 monthsInclude a mobile app and 24/7 supportAfter a free consultation, our licensed attorneys will review your debt, income and goals to determine the best plan for you. Once enrolled, you’ll make one lower, consolidated monthly deposit and can monitor your progress in our easy-to-use mobile app.Five Lakes Law Group helps individuals and families overwhelmed by credit card debt, personal loans or other unsecured debts. Many of our clients come to us after experiencing major life changes like job loss, reduced income, medical emergencies, divorce or other unexpected events.Five Lakes Law Group helps people move forward with confidence, clarity and control over their finances.
Written by the business, not verified by us.Five Lakes Law Group (fivelakeslawgroup.com) has a 4.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Legal Services & Government and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 92% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-30.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally kind, patient, and thorough during every single step of the debt resolution journey. Consumers consistently appreciate the clear communication and reliable guidance provided by specialists who genuinely help reduce daily financial anxiety and worry. However, some people mentioned frustrating issues regarding unexpected extra fees and expressed deep concern about payments not reaching their intended creditors. A few reviewers also felt that the program increased their overall stress rather than effectively helping resolve their difficult financial situations properly. These individuals experienced prolonged delays and felt unsupported when trying to get clear answers about their accounts.
Auto-generated from all reviews of this business. For reference only.Hi David, Thank you for recognizing our team for their personable and caring approach. Your positive feedback means a lot to us, and we’re here to support you every step of the way! — The Five Lakes Team
I feel very well informed and comfortable with my decision.
Hi Sharon, We're delighted to hear that you feel informed and comfortable with your decision. Our team of experts at Five Lakes Law Group is here to support you every step of the way. — The Five Lakes Team
Tamesha Snider made the difference with us. We were cautious going into this process although the research we did showed a sold track record by your company. Tamesha, took the time to explain and answer questions we had. We did not feel rushed or nor less than because we in this financial situation. I would attribute it to her good training but we feel it’s just who she is as a person.
Hi Derick, Thank you for your wonderful feedback! We're excited to hear that Tamesha made such a positive impact on your experience. Our team at Five Lakes Law Group is dedicated to providing personalized support, and we appreciate you recognizing Tamesha's efforts. — The Five Lakes Team
Megan Arellano was fantastic. Debt Relief can be stressful, confusing and skeptical, yet Megan walked me through the process and frequently asked if I’m on the same page and answered any questions I had. She made me feel calmer and provided all the information in a manner that I could understand. I’m still nervous, but I feel much better knowing I’m being looked after and given honest and accurate information!
Hi Max, We're delighted to hear about your positive experience with Megan! Our team at Five Lakes Law Group is dedicated to providing clear and supportive guidance throughout your journey to financial freedom. — The Five Lakes Team
Jeff has his process polished and smooth to where my own anxiety couldn’t help but be silent and play nice. He walked through the process basics. As he guided me through the steps, extra time was provided to help expand my understanding of how the steps connect, what to expect, why these actions help to progress me to a more stable financial position. Jeff also helped me ensure I had the correct app, updated contact information for the eventual creditor calls, and took a moment to ensure i turned off the auto payments. The staff are really well-informed. Between Jeff and Minerva, I was able to provide my spouse with a good summary understanding of what will be happening in the following months.
Hi Christopher, We're delighted to hear about your positive experience with Jeff and Minerva! Our team is dedicated to guiding clients through their journey to financial stability, and your feedback truly highlights that commitment. — The Five Lakes Team
Patrick was super helpful and answered all my questions.
Hi Kelsey, We're glad to hear that Patrick was so helpful in addressing your questions. Our team at Five Lakes Law Group is dedicated to providing the support you need on your journey to financial freedom. — The Five Lakes Team
You keep in contact that's what's important to me,an I can have co tant with you. Beverly Bailey
Hi Beverly, We appreciate your feedback! Our team is dedicated to maintaining open communication, and it's great to know that this aspect of your experience has been valuable to you. — The Five Lakes Team
The initial resolution was quick & easy. The representative was professional and easy to understand..She went over the details accurately.
Hi Giovanna, We’re pleased to hear that you found the initial resolution process smooth and that our team member provided clear and professional support. Thank you for taking the time to share your experience! — The Five Lakes Team
The representee Jeff was very knowledgeable and helpful and explained things clearing to me. He knew when I was heisted and came back to it to make sure I knew exactly what he meant.
Hi Ellen, We’re pleased to hear that Jeff provided you with clear and helpful guidance during your experience with us. Our team is dedicated to ensuring our clients feel informed and supported. — The Five Lakes Team
Tamesha was wonderful! Answered all questions and even ones I did t know I had! Very helpful and friendly :) She made the process smooth and very easy to understand!
Hi Linda, We’re excited to hear that Tamesha was so helpful and made your experience seamless. Our team at Five Lakes Law Group is dedicated to providing exceptional support to our clients. — The Five Lakes Team
Five Lakes Law group has been very professional and helpful with my needs. I would recommend them to everyone with debt relief needs. They have been nothing short of amazing helping with the process. They keep in touch every step of the way ensuring that I understand the process. Which has released slot of anxiety and stress on my part. They are the most patient group I have worked with. Thank you so much.
Hi there, We’re grateful for your kind words and are pleased to hear that our team has been supportive throughout your journey. Your recommendation means a lot to us! — The Five Lakes Team
Lydia was a pleasure to speak with. She was patient, caring & very informative, I am happy with the outcome & getting Lydia to help with it all.
Hi Shannon, We're delighted to hear about your positive experience with Lydia! Our team at Five Lakes Law Group is dedicated to providing attentive and informative support, and it's wonderful to know that she made a difference for you. — The Five Lakes Team
Sunil kulmer made sure I felt good about what was happening
Hi Steve, We're pleased to hear that Sunil provided you with a positive experience. Our team at Five Lakes Law Group is dedicated to ensuring our clients feel informed and supported throughout their journey. — The Five Lakes Team
Please please please trust all the truthful and bad reviews not the ones they pay for to make it look like they are out to help you. Half of your monthly payment goes to their pockets so if you can afford $600 a month from two payments a month you should call the Credit card company yourself and negotiate a lower balance. I did this on my fourth account. I had with them that I withdrew and I had no problem working with the credit card company. Five lakes law group will they tell you they want to help, but you have to realize they’re all salesman and all they care about is lining their pockets no matter how much it tanks your credit score. Not to mention the extra fees that they charge you, the extra exiting fee that they charge you you can record them and they have a recording saying that there is no penalty to pay off early, no hidden fees, etc., but please trust me and believe that they are lying just like any other company that’s getting rich off of your dime and situation. Read the reviews on Reddit and anywhere you can to save yourself the headache and trouble. Please please please call and negotiate your own bill with the creditors bc you too can get it down to half of what you owe. Again, I did this with my last account I withdrew from them and it wasn’t super difficult.
Hi Ashley, We feel it necessary to correct a few points to better represent the true nature of our services. Every review comes from a real client sharing their honest experience, and each is verified through the reputable platforms where it is posted. We'd encourage anyone to read across those platforms to get a full picture. Our compensation is success-based, which means we only earn it after securing a result you have reviewed and approved. This structure is outlined in full during enrollment and in the Welcome Kit every client receives. When a fee is earned, it is because progress has been made on your enrolled debt. Our focus remains on your overall financial health while a dedicated team works on your behalf. Please reach out to our Client Success team at [email protected] or 855-441-6129 so we can discuss your concerns with you directly. — The Five Lakes Team
I spoke with Bryan Swindle. Bryan was a pleasure to talk with, he made me feel comfortable like I was talking to an old friend. He made sure I understood what I was embarking on. He was supportive of finding the best resolution and saving me money in the long run. He provided great information and tips. It was such a pleasurable experience during a rough time in life.
Hi Melinda, Thank you for sharing your wonderful experience with Bryan! We’re grateful to hear that he made you feel comfortable and supported during this challenging time. — The Five Lakes Team
So far so great, it’s been a little over a month and I have two resolved cases . Thank you Five Lakes Law Group for results quickly.
Hi Stephanie, We’re grateful to hear that your experience has been positive and that you’ve already seen results in such a short time. Our team is dedicated to providing effective solutions for our clients. — The Five Lakes Team
Easy to work with it. I just started getting offers to lower my payment off amounts. I don’t like how it tanks your credit and that the accounts may show charge off on my credit report.
Hi there, Thank you for sharing your experience with us. We're glad to know you find our team easy to work with. Please know that our clients typically see their financial health fully recovered before the end of their program. If you have further questions, please don’t hesitate to reach out. — The Five Lakes Team
Five Lakes Law Group is doing great for me in resolving my debt issues thus far. I would highly recommend them if you are in need of help, they are right there for you.
Hi Alex, We're grateful to hear that your experience has been positive with us at Five Lakes Law Group. Your recommendation means a lot, and we're here to support you every step of the way. — The Five Lakes Team
Sunny was absolutely amazing to speak with. Very helpful, very understanding, and very knowledgeable. I appreciate a great experience first starting out. Helps settle some nerves that may arise during the process. So far so good! 😊
Hi Kristen, We're pleased to hear that your initial experience with our team member Sunny was so positive! It's great to know that we could help ease your nerves as you begin your journey with us. — The Five Lakes Team
Hi Donnie, We appreciate you taking the time to highlight our team's quick response time. Our commitment to excellent client service is always a top priority. — The Five Lakes Team
202 reviews matching