Great product with fast shipping
Solid product and shipped fast! Price on the website was the best also. I plan to get another one for a 2nd bike.
Reply from Flatbike, Inc.2024-09-19
Can't ask for better! Welcome back.
About Flatbike, Inc.
Data updated- Website
- flatbike.com
- Category
- Sports
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 4 reviews
- Replies to negative
- 100% (1/1)
Do you own Flatbike, Inc.? Claim this profile for free and start replying to reviews.
About this business
Full-size bikes are fun and easy to ride, but not so fun and easy to store and transport. Do you buy a bike rack for your car, driving around with the sensors covered and valuables outside your car---or is there a better way? When your bike is inside, how do you keep it conveniently accessible, yet out of the way? This is what makes Flatbike so popular. Flatbike solves these problems, whether you already have a bike you like or are in the market for one that fits your life better. Full-size folding bikes, including mountain bikes, hybrids, and gravel bikes, offer a quality riding experience. Then these bikes simply fold in half to fit conveniently in a car trunk, truck cab, RV cubbyhole, or below deck in a boat.Or, if you already have a bike that you love but it takes up too much space, a Flatten Your Bike kit can make your existing bike fold flat in seconds, fitting easily against walls in small apartments or garages.Ultimately, these improvements make your bike more compatible with transportation and where you live. Put it all together, and you end up with bikes that are more accessible, more portable, and take you more places to ride and explore. It’s portable adventure!
Written by the business, not verified by us.Is Flatbike, Inc. legit?
Flatbike, Inc. (flatbike.com) has a 4.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 4 of them were added in the last 12 months. Last updated 2026-10-24.
What people say
I purchased an Adventure Bike
I purchased an Adventure Bike, but I had several questions about and Bob was kind (and patient enough) to answer all my questions. The bike itself is incredibly nice and comes as described!
Rapid answer by email wen I've make a…
Rapid answer by email wen I've make a mistake in the shipping address. Shipping was fast but UPS charge $30CAD for collecting the $6 canadian taxes. Besides that, the quick pop off pedals are very useful.
Reply from Flatbike, Inc.2024-09-19
Wow. Thanks for sharing that, Mario. We've stopped using UPS for different reasons, but this is good to know.
Highly recommended!
Experienced a fantastic flatbike with excellent service.
Reply from Flatbike, Inc.2024-08-01
Thanks. Is there anything we could have done better?
Outstanding customer service!
The customer service was incredibly responsive despite the time difference. Bob was so helpful and honest in advising us as to what bicycles would fit our needs. Our items were delivered in the time frame promised. Ordering our bikes was a wonderful experience.
Reply from Flatbike, Inc.2024-08-01
So glad everything worked out so well, Helene. Happy riding!
Highly recommended
Quick response to email queries. I'm in the UK, but Bob was happy to demonstrate the bike to my brother and his girlfriend who live locally in the US, so they could check the frame size would be OK for me. The bike was prepared and shipped on a Monday and received on the Friday, so really pleased with the service. Was well packaged and arrived undamaged. The bike is great, just what I wanted, a full size bike which can easily be folded and fits in a Renault Clio! Would highly recommend this company.
Reply from Flatbike, Inc.2024-08-01
Fitting in a Renault Clio! That's one we hadn't tested. Thanks for taking the time to write this review, Julie. Happy riding...
The bike did not fit iThere is an easy answer to the problem of turning the handlebars by 90 degrees.n the elevator in…
The bike did not fit in the elevator in the house where I live. The option to turn the handlebars 90 degrees solved the problem for me.
Reply from Flatbike, Inc.2024-07-22
Excellent, Amos. Glad you're able to use the elevator with a bike now. So much easier!
Innovative product
Innovative product. Quick and effective assistance.
Reply from Flatbike, Inc.2024-07-22
That's our goal! Thanks.
Goathead protection
I bought the tire armor.Web page was easy to navigate,product shipped fast and was what I needed.
Reply from Flatbike, Inc.2024-07-22
Excellent, Gene. Happy riding (flat free).
I recently purchased a Flatern your…
I recently purchased a Flatern your bike kit from Bob at Flatbike. From my initial email enquiries all the way through to delivery of my kit to Western Australia. My experience was 5 ⭐. Bob answered all my questions promptly and clearly. DHL delivery to Australia was offered as an option and at a very fair price. The kit was ordered on Fri and I received it on Tue ( 5 days delivery including the weekend to Australia) ✅ Most importantly the MTB Pedal kit and the Stem are good quality and function nicely . This kit does as it says on the Box and Bobs Customer Servis is Exceptional....Kinda reminds me of the good old days Thanks Bob
Reply from Flatbike, Inc.2024-07-22
Woohoo! Glad to help you effectively . . . halfway around the world.
Great and fast communication with…
Great and fast communication with company; answering all my questions and allowing for customization of my bike.
Reply from Flatbike, Inc.2024-07-22
Thanks! Glad we could help.
Solid equipment for your bike, especially the Wellgo Pop off pedals
I was skeptical at first, then I did a test buy, never looked back ever since. Now I'm a huge fan of the Flat Bike brand. I look forward to purchasing more items in the future. I have my eye on the Change Folding Adventure Bike!
Reply from Flatbike, Inc.2024-07-22
Thanks, Charles. So glad we could earn your enthusiasm. Happy riding!
Flatbike was very responsive to my needs
Flatbike was very responsive to my questions and was very knowledgeable.
Reply from Flatbike, Inc.2024-07-22
Thanks!
everything is great
Reply from Flatbike, Inc.2024-07-22
Thanks!
Great service from Flatbike
Great service from Flatbike - helped me to figure out the best bike set up, shipped it way quicker than I expected (to the UK). Bob and his team were fantastic and the product is first class
Reply from Flatbike, Inc.2023-12-18
Thanks, Neil. Sounds like everything worked out perfectly!
Their return policy is outstanding
Their return policy is outstanding, great customer service
Reply from Flatbike, Inc.2023-12-18
Thanks, Mike. Thoughtful of you to leave a reply, even if we couldn't help you this time.
Excellent product, Top quality manufacturing
Excellent product, top quality! I hope that the black plastic ring will withstand daily use in all weather conditions (rain, snow, salt...) for a long time. Every day I take off the pedals and honestly I'm a little afraid of the weather conditions along with the mud. Thank you very much for your cooperation Greetings from Zagreb, Croatia, Europe
Reply from Flatbike, Inc.2023-12-18
Thanks, Mlad. You're in good company. We've got some rather rough riders out there, and nobody's broken a Wellgo lock ring yet. But if you ever do . . . we're there for you then too.
Great products and great communication
Very quick customer support. Email replies were on-target and fast. Products were delivered quickly as well. Everything was exactly as ordered and delivered in a secure small box.
Hero of the day!
While riding my bike on a trail near the Flatbike office/warehouse I had a flat tire. After googling bike shops near me I was able to walk my bike to the location where owner Bob was so kind and helpful and was able to get me back on the trail - super nice guy! Also learned a lot about his bikes which seem very innovative and a good value.
Reply from Flatbike, Inc.2023-12-18
What a cool review. Many thanks, and happy riding!
PUCKIPUPPY BIKES
Hiboy 
Ben's Cycle
Mokwheel
Priority Bicycles
Power Meter City
BikeTiresDirect.com
starbike.com