There are good in what there do.
Reply from Flutterwave2025-11-19
Hello Abubakar, We are glad you value the good work we do! Thank you.
About Flutterwave
Data updated- Website
- flutterwave.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 102 reviews
- Replies to negative
- 100% (11/11)
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About this business
With our new, integrated platform for both large and small scaled businesses, learn about our online payment technology solutions and grow your business globally.
Is Flutterwave legit?
Flutterwave (flutterwave.com) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 88% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently mention that the customer support team is exceptionally professional, polite, and responsive to any daily business requests or questions. People also appreciate the smooth transaction process, finding the overall service very reliable and convenient for managing international payments. Some reviewers were not happy with delayed transaction settlements, experiencing slow support ticket resolutions when unexpected technical issues arose. A few other people also felt that communication broke down entirely when trying to resolve cross-border payment delays and account access problems. Reviewers noted that these service roadblocks made managing funds frustrating at times.
Auto-generated from all reviews of this business. For reference only.What people say
The responses l got and the…
The responses l got and the professionalism were fantastic.
Reply from Flutterwave2025-11-19
Hello Tochukwu, We are glad our swift responses and professionalism made your experience fantastic. Thank you.
Vote of thanks to Folakemi in particular
I'm still yet to believe what I experienced and called it to be going beyond limits to satisfy the masses with a flash approach and no stress. I got a mail from Flutterwave customer support; Folakemi as identified to me that I should send another account details of mine to be able to receive my refunds I was expecting few days ago since the primary account for the refund cannot process the payment. Folakemi kept me updated with a friendly-like message making me to worry less with no stress till I received the funds swiftly under 24hrs while I was expecting it should be two to three market days. MUCH LOVE Folakemi
Reply from Flutterwave2025-11-19
Hello, We are delighted to hear our support went beyond limits to ensure your swift refund! Thank you for acknowledging our quick, stress-free resolution and excellent communication. Thank you.
It was great using Flutterwave and it…
It was great using Flutterwave and it has been very helpful for me since have been using it. Thanks.
Reply from Flutterwave2025-11-26
Hello Lasisi, We are glad Flutterwave has been so helpful for you! Thank you.
Their customers care relationship
Reply from Flutterwave2025-11-26
Hello Bisiriyu, We are glad you value our customer care relationship! Thank you.
I will say am satisfied with the timely…
I will say am satisfied with the timely response and direct address to the problem
Reply from Flutterwave2025-11-25
Hello Adjejevwe, We're glad to hear you are satisfied with our timely response and the direct resolution of the problem. Our goal is always to provide fast and effective support. We appreciate you sharing your experience! Thank you for choosing Flutterwave. ~A.A
Very supportive team
Very supportive team. Available and open to support. So far I appreciate the sandbox, can't wait to go live.
Reply from Flutterwave2025-11-19
Hello, Thank you for the excellent feedback on our supportive team and sandbox! We look forward to you going live soon. Thank you.
Excellent customer care services
Reply from Flutterwave2025-11-25
Hello Abitegeka, We are glad you appreciate our excellent customer care! Thank you.
Godspeed support
Honestly the support team are just do supportive 😂almost as fast as flash lightning speed reply 🙂 and reliable assistance to help resolve issues 😌👌
Reply from Flutterwave2025-11-25
Hello Dami, We are glad you enjoyed our lightning‑fast, supportive, and reliable assistance! Thank you.
Very good experience
Very good experience. Caring team.
Reply from Flutterwave2025-11-25
Hello Fideal, We are glad you had a very good experience with our caring team! Thank you.
Great service
Flutterwave Team was extremely polite, calm and hamble, they did take long to resolve my issue but it was finally resolved and i am deeply happy
Reply from Flutterwave2025-11-25
Hello Jr. Thomas, We sincerely apologize for the delay you experienced during the resolution of your issue. We are glad our polite team resolved your issue and made you deeply happy! Thank you.
Best
grate you guys are amazing
Reply from Flutterwave2025-11-25
Hello Elkanah, We are glad you find us amazing! Thank you.
The site is very good with 100 percent…
The site is very good with 100 percent accuracy and transparency in serving customers right.
Reply from Flutterwave2025-11-25
Hello Olawunmi, We are glad you value our accuracy and transparency in serving customers! Thank you.
Flutterwave is one of the best for…
Flutterwave is one of the best for international payments. Making transactions and workflows easy
Reply from Flutterwave2025-11-25
Hello Ogechi, We are glad Flutterwave makes international payments and workflows easy! Thank you.
Prompt response to any complaints.
Prompt response to any complaints. Flutterwave is blessed with very good and experienced staff. They say, the first impression last longer. My first transaction with the company was a good as being beautiful.
Reply from Flutterwave2025-11-25
Hello Tunde, We are glad your first impression was beautiful and you value our prompt, experienced support! Thank you.
Response from customer care was swift
Response from customer care was swift, and the customer care rep was also empathetic.
Reply from Flutterwave2025-11-25
Hello Josiah, We are glad you appreciated our swift and empathetic customer care! Thank you.
On behalf of my company (Alvonbot…
On behalf of my company (Alvonbot Limited) I can proudly recommend Flutterwave because Flutterwave is not just a financial management institution but it's a company that really offers a services with a full proper regulatory check to make sure that you really meet up to standard before offering you services.I can simply say that there security check is topnotch and with this, Flutterwave stands out to be a financial institution that worth using as a payment gateway.
Reply from Flutterwave2025-11-25
Hello Francis, Thank you so much for this incredible recommendation on behalf of Alvonbot Limited! We are thrilled to hear that you find our regulatory checks and security measures to be top-notch. Ensuring our users meet the highest standards is crucial, and we are proud to be recognized as a trustworthy payment gateway. We look forward to continuing to serve your company! ~A.A
Nice to be here
Nice to be here. It's my first time using this platform though.
Reply from Flutterwave2025-11-22
Hello Firstsamsung Phone, Thank you for your feedback. We're delighted to have you and look forward to providing you with a great experience! 😊 Thank you
I really appreciate Flutterwave
I really appreciate Flutterwave — the platform is smooth and easy to use, and it supports many payment methods. It has been very helpful. One improvement that would make it even better is to ensure Vodacom (M-Pesa) works reliably in Tanzania. Since many people here use Vodacom, having it fully supported would make Flutterwave even more powerful and convenient. Thank you for the great service so far — looking forward to this addition.
Reply from Flutterwave2025-11-22
Hello Epimack Chami, Thank you for the excellent feedback on our platform! We are happy it's been helpful. We appreciate your suggestion regarding reliable Vodacom (M-Pesa) support in Tanzania and are always working to expand and improve our services! 🚀 Thank you.
Exceptional customer service,My issues…
Exceptional customer service,My issues was promptly resolved, I'm impressed
Reply from Flutterwave2025-11-22
Hello Freda, Thank you for the exceptional feedback and for letting us know you're impressed! 🌟 We are so pleased your issue was promptly resolved! Thank you.
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