With our new, integrated platform for both large and small scaled businesses, learn about our online payment technology solutions and grow your business globally.
Flutterwave (flutterwave.com) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 88% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the customer support team is exceptionally professional, polite, and responsive to any daily business requests or questions. People also appreciate the smooth transaction process, finding the overall service very reliable and convenient for managing international payments. Some reviewers were not happy with delayed transaction settlements, experiencing slow support ticket resolutions when unexpected technical issues arose. A few other people also felt that communication broke down entirely when trying to resolve cross-border payment delays and account access problems. Reviewers noted that these service roadblocks made managing funds frustrating at times.
Auto-generated from all reviews of this business. For reference only.Flutterwave is an awesome app for businesses and easy to integrate with an existing app, the commission is low and fair and transactions seamless
Hello Generalismo Egbswaibon, We're delighted to hear you find Flutterwave awesome for your business needs and appreciate the seamless transactions and fair commission. Your success is our priority. Thank you.
The customer service assistant that assisted me was very helpful
Hello Chiamaka, We are happy to hear that our customer service assistant was very helpful in resolving your issue. Creating a secure and seamless environment is exactly what we strive for. We appreciate your positive feedback! Thank you for choosing Flutterwave! ~A.A
I'm new to the app and I had some issues with them but they were very professional enough to attend to my needs. But they just have to fix the issues of dollar rate. The conversion is lesser than the official rate. I highly recommend them.
Hello Paul Simire, Thank you for your high recommendation and for highlighting our professional support! We appreciate your feedback on the exchange rate and are constantly working to ensure you receive the best possible value for your currency conversions. Thank you.
Hello Godwin Peter, We are pleased we could resolve your issue quickly! Thank you for the feedback.
Hello Allen Raymond, Glad to hear you're satisfied with the experience. Thank you!
I recently had an issue with my Flutterwave account and I must say, their customer support team is top-notch! They were very patient and understanding, and walked me through the process of resolving the issue. From the initial response to the final resolution, the team was prompt and professional. They provided clear instructions and followed up regularly to ensure that the issue was resolved. I was impressed by their willingness to listen and their commitment to finding a solution. The integration team was also very helpful and responsive, and they worked with my developer to resolve the issue. Overall, I'm satisfied with the experience and appreciate the efforts of the Flutterwave team. They're a great example of excellent customer service.
Hello Auwal Muhammad, We are delighted to hear that our Support and Integration teams provided you with top-notch, professional service. Customer satisfaction is our highest priority, and we appreciate you sharing your positive experience. Thank you.
I was debited twice for an appointment booking without an appointment letter,all thanks 👍 to the great team of flutter wave to ensure I get back my fund. Much thanks to Solomon.
Hello Maureen, We appreciate the feedback and we are pleased that our team was able to successfully resolve the issue. Thank you!
Wow, awesome service from start to finish. Thank you Flutterwave for assisting me. All staff that assisted me was so friendly and helpful. Also thank you to Ifeanyi, amazing service!!!
Hello Candice, We appreciate your feedback and we are glad we could be of help. Thank you!
Nice app but am having difficulty in linking my flutterwave account with my PayPal account
Hello Prosper, Thank you for the positive feedback on our app! We apologize for the difficulty you're currently facing with linking your PayPal account. We understand how important this feature is. Please note that PayPal is currently unavailable. We appreciate your patience and will share updates as soon as the service is available again. Thank you for choosing Flutterwave. ~A.A
Best customer service, timely response to customer's complaints and follow up to know if customer's complaints has been resolved, it was just so good the experience I had with Flatterwave. Service delivery is top notch. ✅
Hello Utibe, We appreciate you for the wonderful feedback. We are delighted our top‑notch service made your experience so good! ✅ Thank you.
My experience with Flutterwave was excellent. The support team showed great understanding and professionalism during my verification process. I’m very satisfied with their service
Hello Tomilola, We are thrilled you had an excellent experience. Thank you for appreciating our team’s professionalism!
The quick response and the engagement of the team in wanting to support a new client-me to onboard. The efficiency and clarity expressed is by far exceptional. Thank you keep it up
Hello Kimanga, We are delighted you found our onboarding clear, efficient, and supportive. Thank you for the kind words!
I’m really impressed with Flutterwave’s service. Their support team — especially Ngozi — was professional and helpful throughout the process of activating international payments. My store is now live and successfully processing USD transactions smoothly. Great experience overall! Solvexa Smart Hub
Hello Prince, We are glad Ngozi and the team made your international payments setup smooth. Thank you for the kind words!
It was very nice receiving payment through flutterwave.
Hello, We are glad you enjoyed the smooth payment experience with Flutterwave! Thank you.
Best cutomer service ive ever had trust me .. its all about patience
Hello, We are glad our patient service made a great impression. Thank you for the kind words!
just great customer services. and well articulated decision making. kudos flutterwave
Hello Samuel, We are glad our service and decisions impressed you! Thank you for the kudos.
High response time. The customer service officers attended to me in a highly professional and respectful manner. Flutterwave is the best in terms of promptly resolving issues
Hello Idowu, We are glad our prompt and professional support made a great impact! Thank you for the kind words.
The CEO himself helped raise the issue to compliance and we got it resolved in record time. The fact he cared so deeply about us and our volume made it clear that this is the company I want to bank and grow with
Hello Uzoma, We are honoured by your trust and we value your growth! Thank you.
Awesome. its way better than paystack
Hello Kevin, We appreciate you for the feedback. We are truly delighted to know that you find Flutterwave's services to be exceptional. Thank you.
My experiences with flutterwave had being nice so far , gotten an easy business payment integration all set without stress thanks to Flutterwave, Also their responses to emails and messages are very fast and issues solving is topnotch.... Kudos to the team
Hello Pazy Monet, We are delighted you found the business integration easy and appreciate the positive feedback on our fast, top-notch email support. Thank you.
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