Best customer service
Best customer service. Thank you for your patience and for the boarding passes.
The mission of Foggyfly.com is to pioneer the sale of cheap flight tickets. And offers enjoyment for everyone who wants to travel affordably. As a result, our core beliefs guide us in achieving this. We offer a comprehensive selection of travel services at cheap prices. Since its founding, Foggyfly.com has gained a trustworthy reputation for providing effective service to its customers all over the world. You can find it here.
Written by the business, not verified by us.Foggyfly (foggyfly.com) has a 3.9 out of 5 rating on OK.one, based on 172 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 68% of negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-09-04.
Reviewers had a great experience with this company. Customers praise the staff for being exceptionally helpful, professional, and kind throughout the support process. Consumers appreciate the efficient and fast assistance provided by representatives when organizing flight details and questions. People mention that agents take time to explain every step clearly, making the interaction smooth and reassuring. Some reviewers were not happy with unexpected price increases and sudden changes required for flight bookings. Consumers noted that initial ticket quotes were often significantly lower than the final amount paid. Several people also mentioned facing difficulties trying to secure preferred travel schedules without extra fees.
Auto-generated from all reviews of this business. For reference only.Best customer service. Thank you for your patience and for the boarding passes.
This was the most terrible booking I have ever experienced, this company is a fraud, they sell airline tickets and do send you the ticket information. athey took my money and when I called to cancel they refused to give me my money back and told me I should've booked with them and if I choosed to still travel through them that I can't take any luggage because I only purchased the basic tickets and in order to travel with luggage I have to pay them an extra 400.00 dollars, so be aware purchasing through this company. Josh was very rude and sarcastic and they are not accredited with BBB (Better Business Bureau). He went as far as to say to me "do not take any luggage or the airline will not acknowledge your tickets so just buy clothes when you get to the island") how is that great customer service. I will be handle this with the authorities and legal action. They blocked my number so that I cannot call about the tickets and or my refund, also they wanted me to pay them 198.00 to get my refund and when I said take it out the 798.00 I purchased for the tickets he said NO he can't do that and that he will take it off my card I purchased the tickets with. That will be stealing money from me as they already did. I will be going to small claims court.
I do not recommend this service at all. My experience was terrible. They show you an attractive price to get you to book, but then additional charges appear; they even called me asking for more money if I wanted to keep the reservation. I felt completely misled, and the experience was very stressful. Before buying from them, do your research thoroughly and be extremely careful. Personally, I will not use this service again, nor would I recommend it.
Explained the e-ticket process to me very well
Customer Agents were friendly and listened to my concerns.
The agent was helpful in getting a ticket for my brother so he can come to my son's memorial on July 25, thank you.
172 reviews matching