Friendly staff and great customer…
Friendly staff and great customer service!
Our stores are the go-to source for bicycles, service, and gear in Folsom, CA, and El Dorado Hills, CA
Folsom Bike (folsombike.com) has a 4.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 50% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-25.
Friendly staff and great customer service!
Helpful staff. Great product. Knowledgeable.
When purchasing a bike, It is so nice to walk into a bike shop and know that you are going to get great advice and recommendations. These are experts that enjoy what they do and provide advice from experience. I hit the trail the first day I purchased my bike and I could not be happier. Thanks!
Great people, amazing service!!!
Always great service no matter who helps you. Great shop!”
Fantastic custom service and beautiful shop.
We bought 2 Trex bikes here a few years ago and now we've bought 2Trex ebikes. The Staff know bikes and they are courteous and helpful when I have a question or repair but let me look when I just want to wander around on my own. There's just too many ebikes to chose from so we went with the brand and the shop we trust! So far, so happy!
Scott at the El Dorado Hills store was very helpful and knowledgeable on helping me find the right bike. He didn’t try to up sell me on anything and he worked with in my budget. I now go to the EDH store for all my biking needs, and I recommend all my friends to him at the EDH location. Thanks for sweet bike Scott! -Mac
Bought a bike for my son. I don’t mind paying a little more for quality and service. You get both here
Great shop with good service. Coffee shop in store/connected so not too bad either!
Always prompt and great service Thanks again! Eric
Made an appointment to get my bike tuned. When I showed up I was warmly greeted and my bake was given excellent care. I was thrilled with how quickly and efficiently the whole process went. Thanks Guys!!!
Excellent, Every time we come in everyone is so helpful. Thanks
Great selection of bikes. Nice people and not pushy salesmen. Knowledgeable and quick service as well. Thank you.
Excellent n professorial service These guys don't just work in a bike shop they ride bikes in various forms, from cross country to mountain biking
Great help, accommodating to my needs. Service was great.
Taken bike in 3 times and still won’t shift thru all the gears...
I would LOVE the opportunity to make this right for you. Please contact me directly so we can ensure your bike is working properly. My email is [email protected] or 916-844-1000x2
Awesome Bike shop!! Friendly staff, knowledgeable sales people, great pro gear !!!
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