Our stores are the go-to source for bicycles, service, and gear in Folsom, CA, and El Dorado Hills, CA
Is Folsom Bike legit?
Folsom Bike (folsombike.com) has a 4.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 50% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-25.
Enjoy everything about this shop from the sales, service and adjoining coffee shop. It's a great place to help out a beginner from supplies, bikes, service and support. Shopped many places and even had places that said only customers got to test ride bikes to another than wouldn't unlock the bikes for a closer look. Let's just say they went over the top to let me test ride several bikes, help me finish my selection process to loaning a bike when my ordered bike was taking too long. The service is above and beyond.
Great shop - I’ve rented a road bike from Folsom once a year for the last several years. They always have really nice bikes, and customize for me - installing my saddle, pedals and computer. And the staff is very nice too!
Thank you Andrew and Folsom Bike for finding me the perfect bike! My new Trek Domane SL7 2019 is awesome. I really appreciate all the help you provided!
At the age of 56 the Trek Fuel EX 8 is so forgiving in the tough stuff that it makes me look like a pro. So after 3 day in Downieville I can say that my body has not fallen apart. So I must go for another ride thanx!
This is nice place, there really have a nice bike road bike, mountain bike, whatever you want they will work with you and knowledgeable to explain what is good for you and what you want. But there’s a problem with there mechanic. I have a Cervelo s3 I buy there and year an-half later I get into accident and I broke my fork. Well, I have to buy a new fork and installed, but the mechanic they don’t do good job, they leave my fork loosen and almost I kill my self when I was out riding, not just they leave my fork loosen, but they didn’t cutting the fork properly every time I tighten my fork and few days later get loose again, so I have to cut again and stay in proper position. Yeah, they need better mechanic.
Great service. In the future I would like to know up front some labor costs. 15 for bar tape install and 50 to update my di2 firmware. All good and would just like to know up front.
Great experience and no pressure to buy. Test rode two bikes and ordered the one I wanted. Was in my possession in less than a week assembled and ready to ride. Delaney, the sales person who assisted me was awesome; low key, accommodating and knowledable. Overall a great experience.
Patrick and Scott at the EDH location were so helpful and fun to talk to while we explored options for our first bikes! Then we went to the Folsom location and Chris helped us in renting a Burley trailer to test out with our little one. We are new customers, but plan on becoming regulars!! Customer service and product quality are outstanding!
The guys at the shop are great! I haven’t been on my bike in years and they reminded me of the comradery that exists in the cycling community. They got my bike ready to rock in short order so I could take it on the road up north.
starbike.com
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