FOREVER is your #1 trusted source for digitization, cloud storage, printing, and more. We're a one-stop shop for all of your memories.DigitizePreserve & ShareCreate & PrintVisit FOREVER
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Is FOREVER legit?
FOREVER (forever.com) has a 4.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-09-04.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the top-notch quality of the custom photo books, vibrant colors, and durable materials. People also love how simple it is to design albums using the helpful software tools. Others share that physical orders arrive very quickly and the packaging protects items perfectly.
Some people were dissatisfied with specific ordering experiences and processing results. Reviewers noted occasional printing flaws like unwanted lines or colors that did not match expectations. A few users also mentioned that the digital platform can sometimes feel complicated to navigate during projects.
Auto-generated from all reviews of this business. For reference only.
It was great seeing VSH videos I’ve been unable to watch
Reply from FOREVER2026-08-24
Thank you for sharing your experience! We’re so glad you were able to enjoy your VHS videos again after not being able to watch them for so long. It’s wonderful to know these memories are accessible to you once more. We truly appreciate you trusting FOREVER to preserve them!
I have reached out to my contact person on several occasions and she has not returned my calls. I want to know how to crop my pictures and put them in a certain order once they are digitized. I just need some guidance. My calls to “Forever” have been less than helpful.
Reply from FOREVER2026-08-31
Thank you for sharing your feedback. We’re sorry to hear you’ve had difficulty getting the guidance you need. We understand how important it is to feel confident with cropping and organizing your photos after digitization.
We’d love the opportunity to help you with these questions and make the process easier. One of our Client Care team members will be reaching out, and we’ll be happy to provide guidance and get you pointed in the right direction.
Pictures were dark. There was a white strip on top my cover. I did not see that on my laptop.
Reply from FOREVER2026-08-24
Thank you for sharing your feedback. We’re sorry to hear that your pictures printed darker than expected and that you noticed a white strip along the top of your cover that wasn’t visible on your laptop. We understand how disappointing it is when the finished product doesn’t look the way you expected.
Please reach out to our Client Care team at [email protected], and they’ll be happy to assist you with these concerns and look into what may have happened.
Thank you for choosing FOREVER!
The process of ordering prints seemed difficult to navigate to me, and I ended up printing multiple pictures of the same thing. I found it hard to go back and look at the pictures that were in the cart versus what I wanted to order and I did not feel like the picture quality is very good compared to other online sources. Also did not find a place where I could delete pictures out of the cart very easily. Overall, I thought it was very difficult for me to figure out.
Reply from FOREVER2026-08-24
Thank you for sharing your feedback. We’re sorry to hear that you found the print-ordering process difficult to navigate and that managing the photos in your cart was frustrating. We also appreciate your comments about the print quality.
Your feedback is valuable, and we’ll share it with our team as we continue working to make the ordering experience easier and more intuitive.
She listened, explained the system and had the error corrected. Thank you.
Reply from FOREVER2026-08-19
Thank you for your wonderful feedback! We’re so glad to hear our Client Care team member took the time to listen, explain the system, and get the error corrected for you. We truly appreciate you taking the time to recognize the excellent service.
The quality of my journal is exceptional, my only regret is that I did not order more!
Reply from FOREVER2026-08-19
Thank you for your wonderful review! We’re thrilled to hear you’re so pleased with the exceptional quality of your journal. We love hearing that your only regret is not ordering more! Thank you for choosing FOREVER, and we hope to help you create many more special projects.
Very easy ordering process
Mail in box supplied promptly
Reply from FOREVER2026-08-19
Thank you for your wonderful review! We’re so glad to hear you found the ordering process easy and that your FOREVER Box arrived promptly. We appreciate you choosing FOREVER and trusting us with your memories!
Great value and so flexible!! For under €10 you and your family can see all the walkable public treasures of Trier. We just looked at the museum from the outside, but stopped and paid to see the underground tunnels at the thermal baths. Then we had lunch at a bistro and continued the tour at our leisure. The English version is AI, but that is a good thing because the accent was very easy to understand. The app connects you to Google maps so you can easily find your way to each spot (until your batteries fail!). We also stopped to purchase some boutique chocolates (snack time!), and walked back to the car after the tour (at 5pm) through the pedestrian shopping streets and enjoyed the artisan wares. We will be going back into Trier to see the amphitheatre and the boat cranes, but it would have been too much to add them to the walking tour.
The book was finalized by Forever very quickly and sent to my friend is Sacramento California. I didn’t see the final product but she told me it’s just perfect
Reply from FOREVER2026-08-18
Thank you for your wonderful review! We’re so glad to hear your book was completed and shipped so quickly, and that your friend in Sacramento was thrilled with the finished product. It’s wonderful to know she thought it was just perfect! Thank you for choosing FOREVER to help create such a special gift.
they were not able to fix my ongoig problem and told me I needed to buy a $150. 00 upgrade. It did not help. I wil request my money back.
Reply from FOREVER2026-08-18
Thank you for sharing your feedback. We’re very sorry to hear that you’re still experiencing an ongoing issue, especially after purchasing an upgrade that did not resolve the problem. We understand how frustrating and disappointing that must be.
We encourage you to reach back out to our Client Care team so we can further review the issue. We appreciate you bringing this to our attention and apologize that we weren’t able to provide the resolution you expected.
Everything - from ordering to customer service to communications to deliver and follow up. This is definitely a company that has it all together and has thought of everything. Definitely recommend.
Reply from FOREVER2026-08-18
Thank you for your fantastic review! We’re thrilled to hear that every part of your experience from ordering and communication to customer service, delivery, and follow-up met your expectations. It means so much to know you feel FOREVER has thought of everything. Thank you for your recommendation and for choosing FOREVER!
Still learning the whole process but what I currently know it's amazing and so much potential.
Reply from FOREVER2026-08-18
Thank you for your wonderful feedback! We’re so glad to hear you’re enjoying what you’ve learned so far and seeing the potential FOREVER has to offer. There’s always more to discover, and we’re happy to be part of your learning journey. Thank you for choosing FOREVER!
It went seamlessly. I so appreciated the help of Bridget Schwebach who took the time to help me with this and the Forever community.
Reply from FOREVER2026-08-18
Thank you for your wonderful review! We’re so glad to hear everything went seamlessly and that your Ambassador Bridget was able to take the time to help you. We truly appreciate you recognizing her and the support of the FOREVER community. Thank you for choosing FOREVER!
I ordered business cards and they arrived in a very timely manner, packaged well and are beautiful, just as I would expect. Thank you FOREVER!
Reply from FOREVER2026-08-18
Thank you for your wonderful review! We’re so glad to hear your business cards arrived quickly, were packaged well, and turned out beautifully. We truly appreciate you choosing FOREVER for your printing needs. Thank you for being part of the FOREVER community!
I have been a Member of Forever and since it started and the products never disappoint. Always great quality and easy to download.
Reply from FOREVER2026-08-18
Thank you for being a longtime member of FOREVER! We’re so glad to hear our products have consistently met your expectations and that you find them easy to download. We truly appreciate your continued trust and support over the years!
Thank you so much for your enthusiastic review! We’re thrilled to hear you received excellent service. A big thank you right back to you for choosing FOREVER!
Great price. Easy to pack. Got the estimate. Processed and then shipped back.
Reply from FOREVER2026-08-18
Thank you for your wonderful review! We’re so glad to hear you found the Digitiation process easy from packing your items and receiving your estimate to processing and having everything shipped back to you. We appreciate you choosing FOREVER!
This is a company that delivers an important service. The customer service component is extremely user-friendly.
Reply from FOREVER2026-08-12
Thank you for your wonderful feedback! We’re so glad to hear you value the service we provide and that you’ve found our customer service experience to be user-friendly. Providing helpful and approachable support is very important to us. Thank you for choosing FOREVER!