Fast and friendly service! I had an issue with missing a hardware pack and it was resolved with no questions asked! Great customer service!
Fast and friendly customer service!
About Freak Athlete
Data updated- Website
- freakathleteessentials.com
- Category
- Sports
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 104 reviews
- Replies to negative
- 44% (4/9)
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About this business
Originating from battling real-life injuries and pain, Freak Athlete aims to unlock your human potential.Our mission is not just about creating workout equipment, it's about empowering individuals to overcome obstacles, break through limitations, and redefine what's possible.If we can help one person get out of pain, prevent injury, or move better, then Freak Athlete will be a success.Check us out on socials or at freakathlete.co!
Written by the business, not verified by us.Is Freak Athlete legit?
Freak Athlete (freakathleteessentials.com) has a 4.6 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 44% of negative reviews; Reviews mostly discuss Customer service, Product, Quality. Last updated 2026-08-11.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently mention that the fitness equipment is exceptionally built to last and comes backed by very helpful support teams who always respond quickly. People truly love how straightforward the assembly process is, noting that instructions are clear, guidance videos are simple, and components arrive safely packaged. Some people were dissatisfied with communication difficulties, mentioning that customer service sometimes ignored emails or delayed replies regarding product returns and refunds. A few consumers also experienced shipping delays or received incorrect items, making it quite hard to resolve problems or get timely assistance.
Auto-generated from all reviews of this business. For reference only.What people say
Customer service is top notch
Customer service is top notch. Fast response time to my email with clear information about my machine. I’m really enjoying my experience with Freak Athlete.
Amazing Product, Stellar Support
Product is amazing and their support is even better. After owning the Hyper Pro for over a year I ran into an issue which, when I contacted support, were quick in their response and resolved the issue swiftly. Will come back for other products just based on the level of support I’ve received. Thank you
Great company
Great company. Great product. Excellent customer service.
Good customer service
A part was broken in transit and also something was missing. That wasn’t a great start but when i followed up with them they sorted it out for me quickly.
They send out previously opened boxes with missing parts.
Ordered two items. Both boxes had been opened, parts taken out, and resealed before getting sent to me. One box was the wrong item entirely. Wrote email to support 5 days ago, they haven't gotten back to me. Seems like a scam, and won't be going anywhere near their new items until they can find a reliable distribution partner in Australia.
Really enjoying to Hyper Pro
Really enjoying to Hyper Pro. Had an issue that I caused with the Nordic Pad when I opened the box it came in. FA responded right away and shipped me another. I think this equipment was the missing piece in my home gym.
Great customer service
There was some damage to one of the pads during shipping. They immediately replied to my email and got me a replacement pad ASAP. Great communication throughout.
The person was extremely polite and…
The person was extremely polite and understanding and gave me all the information I needed on a pre-sale item that hadn’t been shipped yet.
Wonderful support!
Great customer service
The Hyper pro is a great machine for…
The Hyper pro is a great machine for the price, but has begun rusting in a critical place after only a few years. I have been trying to contact customer service several times regarding the issue during the last 6 months, but no response. But I do get a lot of advertisement emails regarding their new products. However given this level of customer service, I can't recommend purchasing more products from Freak Athlete.
Immediately and effective communication
Immediate and effective communication
Excellent 5* all the way
Excellent 5* all the way . Keep up the good work 👍 Highly recommend
They do great home gym equipment
They do great home gym equipment. I have the kettlebell, hyper pro and ABX and the quality is top notch.
Amazing products
Its been a nightmare dealing with this…
Its been a nightmare dealing with this company and trying to have my new purchase delivered. Constant emails and calls for the last 3 weeks chasing missing boxes that have never been shipped. Poor customer service to the point that I have asked for a refund I was loling forward to adding to my studio set up but seems like it's take my money and delivery nothing
Great customer service and communication
Good information
Good information. Kind. Peace of mind.
Communication is key.
The clear and concise communication with customer service was greatly appreciated. A shipping mishap was resolved quickly and easily and with no complications. I am very pleased with the product and service provided. Keep it up!
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