Geeta Hair (geetahair.com) has a 3.0 out of 5 rating on OK.one, based on 431 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 50% rate it 4 stars or higher while 46% give 1 star; The business has replied to 42% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the hair products for being incredibly soft, true to length, and maintaining top-tier quality over extended periods. Many people also appreciate the secure fit of the wigs, easy daily installation, and the helpful customer service experienced during their shopping journey.
However, some customers also noted that they occasionally received incorrect items or experienced noticeable problems with the lace quality and overall hair density. Some reviewers were not happy with the strict return policies, mentioning that securing a full refund or resolving dispute issues was extremely difficult.
Auto-generated from all reviews of this business. For reference only.
Wish I could give it zero reviews I ordered my wig from them at the same time my daughter ordered from Unice and my daughter received hers days ago my wig is still processing for the fourth day now in NY!!! And I’m in California!!!!! I’m just hoping when it arrives it’s a quality wig bc I’m already pissed off
Reply from Geeta Hair2025-11-19
Hi,dear
Thank you for your order and for sharing your experience. We sincerely apologize for the delay in your wig reaching you. Please know that we take extra time to carefully craft each wig to ensure the highest quality for our customers. We truly appreciate your patience and understanding, and we hope you’ll love your wig once it arrives.
Thank you for choosing Geeta Hair!
Best regards,
The Geeta Hair Team
Great customer service and great quality wigs I love this company
Reply from Geeta Hair2025-11-19
Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!
I absolutely love this hair! The quality is outstanding, and it looks so natural. Definitely worth every penny!
Reply from Geeta Hair2025-11-19
Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!
Do NOT waste your money as the company are scam artist! What is advertised is NOT what you receive and I have an ongoing dispute with them and now have had to report t them to my bank! They use TikTok influencers to promote their products but when you go on to the tagged influencers page they do not exist! The wig I received was clearly NOT the same as the picture
Reply from Geeta Hair2025-11-19
Hi dear,
We’re very sorry to hear about your experience. We always strive to provide the best products and services, and we would really like to help resolve this issue for you.
To assist you more efficiently, please kindly contact our official customer service at [email protected].
We will do our best to help you find a solution as soon as possible.
Thank you for giving us the chance to improve.
I bought 4 wigs from getta hair. And they never disappoint!!
Reply from Geeta Hair2025-11-19
Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!
SCAMMERS. WORST COMPANY - DO NOT BUY.
After buying a wig that was not true to be 13x6 frontal, they would not let me return it. For weeks everyday I was emailing requesting a return address - they refused. And then finally after returning the wig via tracked and signed - they are saying they cannot locate my parcel. SCAMMERS. WORST COMPANY - DO NOT BUY.
Reply from Geeta Hair2025-11-19
Hi dear,
We’re very sorry to hear about your experience. We always strive to provide the best products and services, and we would really like to help resolve this issue for you.
To assist you more efficiently, please kindly contact our official customer service at [email protected].
We will do our best to help you find a solution as soon as possible.
Thank you for giving us the chance to improve.
Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!
Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!
This wig is absolutely beautiful! The density is thick all the way to the end, I highly recommend it. If you have any questions the sellers reply in a timely manner.
Reply from Geeta Hair2025-11-19
Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!
Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!
Absolutely horrible. They don’t do refunds or cancellation so what you get you have to keep! PLEASE LOOK AWAY, I WISH SOMEONE HAD WARNED ME.
Reply from Geeta Hair2025-11-19
Hi dear,
We’re very sorry to hear about your experience. We always strive to provide the best products and services, and we would really like to help resolve this issue for you.
To assist you more efficiently, please kindly contact our official customer service at [email protected].
We will do our best to help you find a solution as soon as possible.
Thank you for giving us the chance to improve.
⭐ 1 Star – Worst Purchase Ever!
The biggest regret of my life.
I received the product late, and I honestly have no idea how this company dares to sell something of such awful quality. I’ve been wearing lace wigs for over 15 years, and I’ve never come across anything this bad. The colour doesn’t match the photo, the hair is mixed with synthetic fibres, and the finishing is absolutely terrible.
I’ve attached photos — the wig looks like it’s already at the end of its life even though it’s brand new. How can you possibly sell something like this?
This is pure disrespect to customers. Please, don’t waste your money here. They should be ashamed of misleading people with false advertising and fake product photos.
Reply from Geeta Hair2025-11-19
Hi dear,
We’re very sorry to hear about your experience. We always strive to provide the best products and services, and we would really like to help resolve this issue for you.
To assist you more efficiently, please kindly contact our official customer service at [email protected].
We will do our best to help you find a solution as soon as possible.
Thank you for giving us the chance to improve.
Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!
Geeta Hair is one of the best hair companies there is. I bought their product with my OWN money and I would recommend to anyone for any occasion. Their hairs are always full, no shedding and lace is always a 10/10!!!
Scam!!! Fraudulent company. Ordered my hair about a month ago and it still has not come in. Their website says 3-5 day shipping yet they claim customized order take almost a month. False advertisement and unprofessional! I will be filing a claim against them with my bank. First and last time buying from them!
Reply from Geeta Hair2025-11-19
Hi dear,
We’re very sorry for the delay and truly appreciate your patience. Please know that we take extra care in crafting each wig to ensure the highest quality for our customers. Because of this careful process, custom orders may take longer than our standard shipping times. Our goal is always to deliver the best possible product, and we hope you’ll be satisfied once your wig arrives.
To assist you more efficiently, please kindly contact our official customer service at [email protected].
Thank you for your understanding!
I Love Geeta hair, the wigs eat every. Time. Super soft, undetectable lace and always looks exactly like it does in the pictures. Happy happy happy.
Reply from Geeta Hair2025-11-19
Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!
Love the hair it’s so beautiful, very great quality
Reply from Geeta Hair2025-11-19
Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!
I tried Geeta Hair for the first time last month for a quick weekend trip and to my surprise the hair was the star of the show. It was soft, shiny, and most importantly, full to the ends! I will be purchasing again.
Reply from Geeta Hair2025-11-19
Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!
I ORDERED 8 DAYS AGO. I ASKED PRIOR ORDERING HOW LONG IS SHIPPING TIME THEY SAID 8-10 DAYS FROM CHINA THE PACKAGE WILL BE WITH ME - AS I NEEDED IT SPECIALLY FOR AN EVENT.
AFTER 9 DAYS THEY DIDNT EVEN SHIP MY PACKAGE !!!!!! EVERY DAY I M ASKING THEM TO SHIP IT BUT THEY DONT
HORRIBLE EXPERIENCE SO FAR !!
Please do not purchase anything from this company. I made an order and unfortunately had to cancel which I did in the 24hr timeframe. Instead of accepting my cancellation and issuing a refund they proceeded to force their products on me and continued to ignore my request for a refund. I had to raise a case and payment dispute. This company lacks morals. You have been warned.
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