GetContrave.com prescribes the #1 prescribed weight-loss brand through a telemedicine consultation and delivers the product directly to your home or office
Is GetContrave legit?
GetContrave (getcontrave.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. 88% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 80% of negative reviews; Reviews mostly discuss Customer service, User experience, Product. Last updated 2026-09-02.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and knowledgeable medical staff for making telehealth appointments completely seamless, informative, and remarkably easy to navigate. People consistently appreciate the prompt, professional, and efficient service they receive when scheduling visits and obtaining their necessary prescriptions. Consumers note that providers take their health seriously, offering thorough explanations and answering every question during consultations.
Some reviewers were not happy with customer support, mentioning occasional communication delays, inconsistent assistance, or unhelpful live chat responses. A few people also felt that follow-up communication could be significantly improved after their initial consultations take place.
Auto-generated from all reviews of this business. For reference only.
Pleasantly surprised and happy to try this service
The process is a little slow. I have a unique situation because I am transitioning from an injection to oral treatment for maintenance more so than actively trying to lose more weight. My medical history restricts the use of all other oral alternatives that are currently available. My prescription coverage for my current injectable is ending. I wasn't required to speak to a provider, but I would have appreciated the opportunity to do so. Regardless, the platform's ability to collect all of my medical history was very effective and easy to complete. Because the prescription approval process wasn't immediate, I feel much more confident about the integrity of the program and the provider. Based on the outcome, I believe the process moving slowly is justified and it is not something I would complain about. I simply believe a personal interaction would have been informative and helpful to understand how long the process is expected to take
Reply from GetContrave2024-11-18
Thank you for sharing your thoughtful feedback, Stacey! We appreciate your patience with the process and are glad to hear that you found the platform effective and thorough in collecting your medical history. We understand your desire for a more personal interaction, and we’ll take this into account as we look to enhance the experience for our patients. Your confidence in our program and providers means a lot to us, and we’re here to support you every step of the way. If you have any additional questions or need further assistance, don’t hesitate to reach out. Wishing you all the best on your health journey!
It was so easy and convenient. I got approved within hours and can’t wait to start my weight lose journey.
Reply from GetContrave2024-11-25
Thanks for sharing your thoughts, Robert! That's so great to hear. Wishing you the best on your weight loss journey, and please let us know if there's anything else we can do to help.
Hi Kim, thank you for sharing your feedback. We're sorry to hear that your experience with Patient Support didn’t meet your expectations. Your satisfaction is very important to us, and we want to learn more and make things right. Please contact us at (855) 288-8428 or [email protected] so we can assist you further.
Super easy to complete the online health summary and schedule for the consult, definitely recommend! Have not been able to get the rx locally for multiple reasons, so this is a really helpful option to have!
Reply from GetContrave2024-11-25
Thanks for your kind words! We're so glad you found the process easy and convenient. Making access to treatment simple and reliable is our goal, and we’re thrilled to be able to help. If you ever have any questions or need support, we're here for you!
Katie was a pleasure to talk with. She gave great tips to help in the diet journey and said I could call anytime if I had symptoms or questions about anything.
Reply from GetContrave2024-11-25
Thank you for sharing your experience! We're so glad Katie was able to provide helpful tips and make you feel supported on your journey. We're always here if you have any questions or need assistance—don't hesitate to reach out!
I was extremely happy from start to end.
I'm a busy owner working 7 days a week.
OMG! So convenient. She was received in 6 days.
Price was fair not only to the patient but for the company as well remember if not fair they could not work with us. But you will not be sorry
Reply from GetContrave2024-11-25
Thank you for your wonderful review! We're thrilled to hear that our service fit so well into your busy schedule and that you found the process convenient and fair. Your support means a lot to us, and we're here whenever you need us. Wishing you continued success on your journey!
This is a big decision for me in time and money. Feel better about starting this journey after recent conference with care provider. So, we begin!
Reply from GetContrave2024-11-25
Thank you for sharing your thoughts and trusting us as you begin this important journey! We're honored to support you every step of the way. If you ever have questions or need guidance, we're here to help. Here's to a positive start and exciting progress ahead! 🌟
A short simple questionnaire was required to have a telehealth appointment with an MD. I was pleased that she asked me questions regarding specific health issues that would make Contrave unsafe for someone like me. She wasn’t just giving me the OK without making sure the medication would benefit and not harm me. I appreciate that !!
Reply from GetContrave2024-11-25
Thank you for sharing your experience. Charles! We're so glad to hear that the thoroughness of the process and the care from your provider gave you confidence in starting Contrave. Your health and safety are our top priorities, and we appreciate your recognition of the effort to ensure the medication is right for you. Best wishes as you begin this journey! 🌟
Very impressed with how smooth and easy it was to get through the process. Dr. Was very professional and easy to talk with. It had been a great experience so far!
Thank you for sharing your feedback, Heather. We're sorry to hear about your experience, and we’ll reach out to you via email to help. If you have any immediate questions, feel free to contact us at (855) 288-8428.
Doctor said he couldn’t prescribe contrave because it would counteract with other medications I take. He said I would receive a refund. Shortly later I received and email saying it was approved and would receive shipping info. Something not right with this
Reply from GetContrave2024-10-15
Thank you for bringing this to our attention, and we're sorry for the confusion you've experienced. It sounds like there may have been a miscommunication, and we’d like to resolve it as quickly as possible. Due to privacy regulations, we can’t discuss specific details here, but please contact our Patient Support team at (855) 288-8428.
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