Professional
Professional, On time, informative, very easy to work with and answers all questions patiently
GetContrave.com prescribes the #1 prescribed weight-loss brand through a telemedicine consultation and delivers the product directly to your home or office
GetContrave (getcontrave.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. 88% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 80% of negative reviews; Reviews mostly discuss Customer service, User experience, Product. Last updated 2026-09-02.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and knowledgeable medical staff for making telehealth appointments completely seamless, informative, and remarkably easy to navigate. People consistently appreciate the prompt, professional, and efficient service they receive when scheduling visits and obtaining their necessary prescriptions. Consumers note that providers take their health seriously, offering thorough explanations and answering every question during consultations. Some reviewers were not happy with customer support, mentioning occasional communication delays, inconsistent assistance, or unhelpful live chat responses. A few people also felt that follow-up communication could be significantly improved after their initial consultations take place.
Auto-generated from all reviews of this business. For reference only.Professional, On time, informative, very easy to work with and answers all questions patiently
My experience with the Contrave process was a thorough, competent, time spent with professionals who made me comfortable throughout. I did not feel shamed by answering the questions concerning my weight, and my eating habits, honestly, instead of trying to hide what I know is not healthy. I would recommend trying this program, because I am excited to get started myself.
Excellent discussion with physician. Very thorough
User friendly, affordable
cite was easy to navigate, stress free, meaning no following of complicated extra steps. Medication is approved and shipped within days.
Honest direct and cares what your health is. Want to see if this is a good fit for you.
The compassion and empathy was absolutely incredible.
My physician was an extremely empathetic and non-judgmental. Very professional.
straight forward process took less than 5 minutes to get my first prescription
The appointment was fast but informative. The provider Brian, didn't make me feel guilty and needing meds for weight loss and was knowledgeable.
My doctor answered all of my questions and was very friendly. I did not feel intimidated.
Most importantly when the doctor called he was very informative with benefits and the risk and just giving me comfort about the choice that I made.
very quick, efficient and courteous service.
From talking to a doctor to getting the prescription was super fast, easy and hassle free my shipment should be here in a couple days
Quick and easy service! Haven’t received my order yet but hopefully it comes just as quick.
Caring staff
Customer representative was very helpful,knowledgeable and kind. She made the video call very informative.
The company is great and i got my pills on time, buuuut unfortunately the pills did not agree with me and made me sick
We're sorry to hear that the medication didn’t agree with you, Jade. Everyone’s experience is different, and we want to make sure you feel supported. We hope your telemedicine experience was positive overall, and if you'd like to chat more about symptom management or possible adjustments, our patient support team is happy to help. Feel free to reach out—we’re here for you! 💙
Very knowledgeable and thorough doctor explained everything so I could understand and was kind and caring too.
Customer service answered fairly quickly. Received notification on the day they said I would. Meds are scheduled to be delivered tomorrow
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