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Health & Medical

GetContrave

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200 reviews

4.5200 reviews
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About GetContrave

Data updated
Website
getcontrave.com
Category
Health & Medical
Location
United States
Status
Unclaimed
Last 12 months
77 reviews
Replies to negative
80% (16/20)
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About this business

GetContrave.com prescribes the #1 prescribed weight-loss brand through a telemedicine consultation and delivers the product directly to your home or office

Is GetContrave legit?

GetContrave (getcontrave.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. 88% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 80% of negative reviews; Reviews mostly discuss Customer service, User experience, Product. Last updated 2026-09-02.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and knowledgeable medical staff for making telehealth appointments completely seamless, informative, and remarkably easy to navigate. People consistently appreciate the prompt, professional, and efficient service they receive when scheduling visits and obtaining their necessary prescriptions. Consumers note that providers take their health seriously, offering thorough explanations and answering every question during consultations. Some reviewers were not happy with customer support, mentioning occasional communication delays, inconsistent assistance, or unhelpful live chat responses. A few people also felt that follow-up communication could be significantly improved after their initial consultations take place.

Auto-generated from all reviews of this business. For reference only.

What people say

Great experience!

Easy to navigate website and scheduling an appointment with the practitioner was a breeze. I received several reminders about my appointment and had my call with NP Greenbush today. He was thorough, professional, and listened attentively. He provided practical solutions for my concerns. Thank you!

This was a very easy process

This was a very easy process. I took off one star because twice I had to reach out to Customer Service to address an issue. The first was a promo code I received but wasn’t able to enter because there was no place to enter the code during checkout-but they refunded me the difference quickly and with no issue. The second was trying to understand how my insurance benefit worked. In both instances I had to take extra steps that a better checkout process and faster communication would’ve resolved. Both times I reached out I got excellent, quick service.

Reply from GetContrave2024-12-21

Thank you so much for your feedback, Shannon! We’re glad to hear the process was easy overall, and we really appreciate your patience as we worked to resolve those issues. We’re always striving to improve, and your comments about checkout and communication are valuable as we continue to refine the experience. We’re happy we could provide quick and helpful support, and we’ll be sure to take your suggestions into account moving forward.

The process was smooth

The process was smooth. I did have one hiccup where Dr. couldn’t connect and my phone number must have been wrong. Customer service help me figure out what happen and correct it. They rescheduled me. Dr. Sahar was very thorough with his assessment. He was easy to talk too. He was very empathetic.

The ease and convenience of completing…

The ease and convenience of completing the application online was great. However, the demand of certain info before allowing moving forward on application was not so good. For instance I couldn't remember exact dates for using Contrave (start and finish) but there was no room allowing an explanation.

Reply from GetContrave2024-12-21

Thank you for your feedback, Rosemary! We’re glad to hear that you found the application process easy and convenient. We understand that some of the information requested can be difficult to recall, and we appreciate you bringing that to our attention. We’ll definitely look into making the process more flexible in the future to allow for explanations where needed. Thanks again for sharing your experience!

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