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Health & Medical

GetContrave

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200 reviews

4.5200 reviews
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About GetContrave

Data updated
Website
getcontrave.com
Category
Health & Medical
Location
United States
Status
Unclaimed
Last 12 months
77 reviews
Replies to negative
80% (16/20)
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About this business

GetContrave.com prescribes the #1 prescribed weight-loss brand through a telemedicine consultation and delivers the product directly to your home or office

Is GetContrave legit?

GetContrave (getcontrave.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. 88% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 80% of negative reviews; Reviews mostly discuss Customer service, User experience, Product. Last updated 2026-09-02.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and knowledgeable medical staff for making telehealth appointments completely seamless, informative, and remarkably easy to navigate. People consistently appreciate the prompt, professional, and efficient service they receive when scheduling visits and obtaining their necessary prescriptions. Consumers note that providers take their health seriously, offering thorough explanations and answering every question during consultations. Some reviewers were not happy with customer support, mentioning occasional communication delays, inconsistent assistance, or unhelpful live chat responses. A few people also felt that follow-up communication could be significantly improved after their initial consultations take place.

Auto-generated from all reviews of this business. For reference only.

What people say

Not effective for me at all

Unfortunately, Contrave did not work at all for me. I did not experience the nausea, which seems to be a common side effect, but I did find myself so fatigued that it began to affect my life severely. I have never been able to nap, but find myself struggling to stay awake and sleeping for hours during the day.

The telecall lasted like 3 minutes

Great customer service, you can text with an actual person not a bot. Great response time!

Reply from GetContrave2025-06-04

Michelle, thanks for taking the time to share your feedback. We’re sorry your visit felt rushed and that you didn’t get clear instructions—that’s not the experience we aim for. We’re glad our Patient Support team has been helpful, and they’re happy to walk you through how to take Contrave if needed. Wishing you the best on your health journey, and please don't hesitate to reach out if there's anything we can do to help.

Quick & easy!!

I appreciate the rapid response in regards to my application & the nurse practitioner filling my prescription!

Reply from GetContrave2025-06-04

Thanks so much for your kind words! We’re happy to hear you had a quick experience and that the nurse practitioner was able to help. If you need anything else, just let us know!

NP Ousley was great

NP Ousley was great! She actually listened to my answers to her questions and gave me an opportunity to ask questions. Very comfortable, professional, and complete visit!

Reply from GetContrave2025-06-04

Thanks for sharing your experience, Valarie! We’re glad the NP made you feel comfortable and heard. It’s great to know you had a thorough and professional visit!

Very informative and quick to fill…

Very informative and quick to fill prescriptions! I just did my first refill and it was approved in minutes! When I first started it did take awhile for them to fill my prescription but my regular doctor had already wrote me a prescription and set it to the pharmacy for me.

Reply from GetContrave2025-06-04

Thanks for the great feedback, Kelsey! We’re happy to hear your refill was quick and that you found the process informative. We appreciate your patience when you first started, and we’re glad things are running smoothly now!

U took my money and approved me for…

U took my money and approved me for this when I didn't even have the appointment.My service got cut off and that was it.And then you took the money off my card very wrong of you

Reply from GetContrave2025-06-04

Heather, we're sorry to hear this and want to help clear things up. What you described isn’t how our process typically works, so it may have been a misunderstanding. If you're still having trouble or have questions about your appointment or payment, our support team would be happy to take a look. Please email [email protected] or give us a call at (855) 288-8428. Thanks again for reaching out.

Easy to request and easy appointment

Easy to request and easy appointment. The doctor appointment was easy. She was thorough and listened and answered my questions thoroughly.

Reply from GetContrave2025-06-04

Thanks for the lovely review, Christine! We’re glad your appointment was easy and that the doctor took the time to listen and answer all your questions.

Short timely and factual

Short timely and factual. The Dr answered all my questions.

Reply from GetContrave2025-06-04

Thanks for the kind words, Jim! We're glad you got your questions answered and everything was handled promptly. Let us know if there's anything we can do to make your experience even better next time.

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