No stress appointment
This was the easiest appointment no pressure no compromising on Time to the point and done. Recommend him highly fantastic.
About GetContrave
Data updated- Website
- getcontrave.com
- Category
- Health & Medical
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 77 reviews
- Replies to negative
- 80% (16/20)
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About this business
GetContrave.com prescribes the #1 prescribed weight-loss brand through a telemedicine consultation and delivers the product directly to your home or office
Is GetContrave legit?
GetContrave (getcontrave.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. 88% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 80% of negative reviews; Reviews mostly discuss Customer service, User experience, Product. Last updated 2026-09-02.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and knowledgeable medical staff for making telehealth appointments completely seamless, informative, and remarkably easy to navigate. People consistently appreciate the prompt, professional, and efficient service they receive when scheduling visits and obtaining their necessary prescriptions. Consumers note that providers take their health seriously, offering thorough explanations and answering every question during consultations. Some reviewers were not happy with customer support, mentioning occasional communication delays, inconsistent assistance, or unhelpful live chat responses. A few people also felt that follow-up communication could be significantly improved after their initial consultations take place.
Auto-generated from all reviews of this business. For reference only.What people say
I still have not received my…
I still have not received my product,but I have been charged,it's 10 days,still no info about shipping,so far
Reply from GetContrave2025-10-13
Thanks for sharing your feedback, Barbara. We’re so sorry to hear about the delay—waiting that long without updates can definitely be frustrating. It looks like this review was from a few weeks ago, so we hope your order has since arrived. If you’re still experiencing any issues or haven’t received your medication, please reach out to our Patient Support team at (855) 288-8428 or [email protected] so we can look into it right away.
Quick and friendly
It was easy and the provider was friendly
Bad experience
Im so sorry but the Dr I choose was in a hurry or mad , he was not very nice and he was trying only to finish the phone call ,he had a very impressing resume but not an impressive attitude
Reply from GetContrave2025-10-13
Christina, we’re really sorry to hear about your experience. That’s not the level of care we expect from our providers, and we understand how disappointing that must have felt. We’d like the opportunity to learn more and make things right. Please reach out to our Patient Support team at (855) 288-8428 or [email protected] so we can assist you directly.
incredible problems simply getting my…
incredible problems simply getting my address correct and simply sending what i paid for. took WEEKS .
Reply from GetContrave2025-10-13
We’re really sorry to hear about the issues you experienced. We know how frustrating it can be when something as simple as getting your order shipped correctly takes so long. Please reach out to our Patient Support team at (855) 288-8428 or [email protected] so we can review your case and help make things right.
Easy and efficient
Good Experience
Easy,Doctor answered questions,Explained how to take the pill and hoped that I had success.
Reply from GetContrave2025-10-13
Kenna, we're glad to hear your experience was smooth and that your questions were answered! We hope the support you received helps you succeed on your health journey. Please let us know if there's anything else we can do to improve your experience in the future.
I was told I would get an email with…
I was told I would get an email with tracking as my order was being shipped last Monday ? I am holding my breath!
Very informative
Very informative, I learned about how this drug works, and it's possible side effects
made it super easy
made it super easy. in person physicians find every way to take as much money from you but here they actually make it affordable and you don't have to have a visit each refill.
Raised my blood pressure so high that I…
Raised my blood pressure so high that I had to quit. Didn’t notice any change in appetite at all
Reply from GetContrave2025-09-10
Hi Audrey, thank you for sharing your experience. Everyone’s body responds differently to medication, and we’re sorry to hear you had a tough time. Your safety and comfort are very important to us, and we’d love the chance to support you with symptom management and answer any questions you may have. Please don’t hesitate to reach out at (855) 288-8428 or [email protected] so we can help. Wishing you all the best on your health journey!
Awesome visit with the Doctor
Awesome visit with the Doctor! Excited to start my new journey to weight loss!
Easy and efficient!
The process was quick and easy
The process was quick and easy. I’ve been researching Contrave for awhile and talked to my own doctor about it. But I found it easier to actually order through contrave website to get prescription.
Reply from GetContrave2025-09-10
Angie, we’re so glad to hear the process was quick and easy for you! Thank you for trusting us to support your health journey.
Contrave order
Great customer service and information!
No communication.
It's been days since I ordered these meds. It said allow 24-48 hours for review. I ordered on the 28th of August and as of September 2nd, it's still sitting in pending and I've already been charged the full amount. This is also with me reaching out twice. I don't think I'll be ordering from here again.
Reply from GetContrave2025-09-10
Hi Kayla, thank you for your feedback. We’re truly sorry if the communication around your order didn’t feel clear—we do send updates throughout the process, but we understand how frustrating delays can be, especially when you're beginning a new health journey! If you still need assistance, please don’t hesitate to call us at (855) 288-8428 or email [email protected] so we can help right away. Thanks for your patience!
Early review
Since I haven't received the Contrave yet itis difficult to rate you but my preliminary experience was good in that it was quick with no hassles.
Friendly and informative
Friendly and informative. Answered all my questions.
The doctor did not take his time
The doctor did not take his time. Just 2 questions: Do you have high blood pressure and do you have heart problems? He was 1 min with me on the phone. I ask him since I took Wellbutrin couple years ago and it did not help me loose weight if Contrave would work for me? He said very short "I don't know". We got disconnected so he called me back on his phone. I told him that he was all of the sudden gone and he answered No you were all the sudden gone. 🤔
Reply from GetContrave2025-08-22
Sybille, we’re so sorry to hear about your experience. We understand how important it is to feel heard and supported during a consult, and it sounds like we fell short here. We’d like the chance to discuss your experience further and make things right. Please reach out to our Patient Support team at (855) 288-8428 or [email protected] so we can assist you directly.
No support center or customer service
No support center or customer service. No way to speak with provider.
Reply from GetContrave2025-08-22
Hi Rachel, thank you for your feedback. In some states, providers are only required to review medical history asynchronously, which is likely why you weren’t able to speak directly with a provider. We pride ourselves on our patient support and will try our best to answer any questions—please give our team a call at (855) 288-8428 or email [email protected] so we can assist you. Thanks for your patience and understanding. We're here to help!
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