GetContrave.com prescribes the #1 prescribed weight-loss brand through a telemedicine consultation and delivers the product directly to your home or office
Is GetContrave legit?
GetContrave (getcontrave.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. 88% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 80% of negative reviews; Reviews mostly discuss Customer service, User experience, Product. Last updated 2026-09-02.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and knowledgeable medical staff for making telehealth appointments completely seamless, informative, and remarkably easy to navigate. People consistently appreciate the prompt, professional, and efficient service they receive when scheduling visits and obtaining their necessary prescriptions. Consumers note that providers take their health seriously, offering thorough explanations and answering every question during consultations.
Some reviewers were not happy with customer support, mentioning occasional communication delays, inconsistent assistance, or unhelpful live chat responses. A few people also felt that follow-up communication could be significantly improved after their initial consultations take place.
Auto-generated from all reviews of this business. For reference only.
Thank you for your feedback, Kristie. We collect as much medical information as possible online so our providers can review it ahead of time, but in some states, regulations require a video or phone telehealth visit. We take compliance very seriously and want to ensure our patients receive the best possible care to support them on their weight loss journey. We appreciate your input as we continue working to make the process as smooth and convenient as possible.
I really liked the Nurse Practitioner that I spoke with.
We talked about the life changes that go along with taking Contrave and what some examples could be put into play even if it's 105 outside.
I enjoyed speaking with the NP, she was thorough with explaining the medication and listened to my questions and concerns.
D
Dietrich S · 2 reviews · Experienced 2025-08-14 ·
★★★★★
Process was simple
Process was simple, information clear, and adfordability
M
Mary M. · 1 review · Experienced 2025-08-13 ·
★★★★★
Excellent communication with NP
The communication from my nurse practitioner was outstanding. He informed me step by step of the order status and followed up to confirm that my primary care physician was aware of the changes in my medication to ensure my health and safety.
J
Jason Smith · 1 review · Experienced 2025-08-13 ·
★★★★★
NP. Kathy Agiri
My consult was with NP. Kathy Agiri. She was great. She really took the time to address my individual needs and made some recommendations. I appreciated her input. I am looking forward to starting this medication with my continued weight loss journey.
K
Kathy · 2 reviews · Experienced 2025-08-12 ·
★★★★★
Glad I went ahead and did this…
I was nervous about doing something like this, but it was so fast and easy! My doctor tried to get my insurance to approve a different medicine almost 2 months ago. Said if that didn’t work, call the office and we could do Contrave. Big surprise, insurance denied the other medicine, so I tried to get this prescription, like the doctor said. Two months of my office not returning calls, etc, I decided to just go online to Contrave myself. So glad I did. Got approved within minutes. It’s been a few hours and I already have a tracking number for it. Thank you.
T
T.Cox · 3 reviews · Experienced 2025-08-07 ·
★★★★★
I think it is your detailed i for.atuon…
I think it is your detailed information about contrave that has consumers wanting a product that will help with their weight loss goals.
N
NS · 3 reviews · Experienced 2025-07-29 ·
★★★★★
I didn’t realize I had made two…
I didn’t realize I had made two accounts. Called and received help in making sure which account I needed to use. Placed order and approved the next day
M
Mary · 1 review · Experienced 2025-07-24 ·
★★★★★
A very good doctor evaluation.
A very good doctor evaluation.. a good chat room too very helpful
I loved the ease of the process. I used to get Contrave through my doctor who required me to go see him every month to receive my refill and had to deal with the pharmacy who made me call to get my order. Get Contrave just had me fill out a health questionnaire and submit my payment. I choice the 3 month option and it’s going to be sent to me. I love telehealth and that I can get the actual brand name medication so easily. Prior to this, I lost 70lbs on Contrave. It’s good stuff!
D
Desiree Dolan · 1 review · Experienced 2025-07-11 ·
★★★★★
Very thorough explanation and review
Very thorough explanation and review. I am pleased with how uncomplicated and comfortable this experience was.
The process is very easy to follow starting with the assessment and then an appointment with a provider. The chat reps are quick to respond when you have questions
J
Jamie · 8 reviews · Experienced 2025-07-09 ·
★★★★★
Easy process, excellent experience
Easy process, professional and thorough physician, and they provide many opportunities for related education. I highly recommend.
S
Sheryl M Basford · 9 reviews · Experienced 2025-07-07 ·
★★★★★
Excellent experience
The process was easy. I have used Contrave successfully in the past so I know it works. I appreciate the availability of an online doctor to approve my prescription.
I made three consult appts yesterday, showed up early and waited well beyond the time limit for the first two, and the NP for the third one showed up at the last minute.
I was having a lot of anxiety over the potential side effects, and all my questions were answered by "that'll be covered in the literature" (that I never received) or "to each their own." She actually told me the medicine shrinks your stomach which it absolutely DOES NOT. These people are not qualified to be prescribing this drug.
Still having anxiety about it today, I decided to cancel my order for a refund. The only reason this got two stars was because cancelling it was super simple since it was still pending.
The consult was a waste of time and money for which they should also offer a refund.
Reply from GetContrave2025-07-16
Stefani, thank you for sharing your experience—we're truly sorry to hear it didn’t meet your expectations. We understand how important it is to feel heard and supported during a consult, especially when you're feeling anxious about starting a new medication. We’ll be reviewing this internally to ensure our team is providing accurate, compassionate care. We’re glad the cancellation process was smooth. If you're ever interested in trying again or have any other questions, please feel free to contact us directly at (855) 288-8428 or [email protected].
I haven’t received a response yet regarding if I qualify for the program/product
Reply from GetContrave2025-07-16
Yolanda, thank you for your feedback, and we’re sorry for the delay. If you still haven't heard anything, please feel free to contact us at (855) 288-8428 or [email protected]. We're here to help!
Katherine was so nice and easy to talk to. She really helped me see that I can get back on track with my health by access to tools like Contrave to help get me over the speed bumps.
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