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Travel & Vacation

Go City®

200 reviews

4.3200 reviews
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About Go City®

Data updated
Website
gocity.com
Category
Travel & Vacation
Location
United States · Boston
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
77% (20/26)
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Is Go City® legit?

Go City® (gocity.com) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 84% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 77% of negative reviews. Last updated 2026-08-10.

What people say

Collecting all info in one place

Collecting all info in one place, saving lot of time for searching for info!

Reply from Go City®2026-07-27

Hi There, We appreciate you taking the time to leave us a review. Your feedback is valuable to us as it gives us constant motivation to improve and provide the best services possible. Regards, Go City

Nice option for first time visitors

Good combination of great attractions.

Reply from Go City®2026-07-27

We appreciate you taking the time to leave us a review. Your feedback is valuable to us as it gives us constant motivation to improve and provide the best services possible. Regards, Go City

Ease of use

Having the app on your phone was great

Reply from Go City®2026-07-27

Hi Clark, Thank you so much for your amazing feedback! It truly means the world to us and motivates us to keep delivering a smooth, hassle-free experience. We’re thrilled to hear you enjoyed using the pass and can’t wait to welcome you again! Warm Regards, Go City

Great value and easy to use

This is the second time that our family has used GoCity. We have loved it both times. The ap is very easy to use and we love the attractions that it offers. I's sure that we will use them again.

Reply from Go City®2026-07-27

Hi Sarah, Thank you so much for your amazing feedback! It truly means the world to us and motivates us to keep delivering a smooth, hassle-free experience. We’re thrilled to hear you enjoyed using the pass and can’t wait to welcome you again! Warm Regards, Go City

The drivers were not very friendly and…

The drivers were not very friendly and the stops were few too few. We really did not feel like it was worth the money.

Reply from Go City®2026-07-29

Thank you for sharing your feedback with us. We are truly sorry to hear that your experience did not meet expectations regarding the driver interactions and the stop frequency. We aim to offer both great value and memorable service, so it is disappointing to learn we fell short during your trip. To help improve your journey, you can enhance your sightseeing experience with the Big Bus Tours app. It allows you to track buses in real time and view accurate arrival times at each stop along your route. The app also features interactive maps with clearly marked stop locations, detailed stop information (including photos, addresses, descriptions, and walking directions from your current location), and live service updates with notifications about any anticipated changes via the in-app message inbox. If you wish to share more, please reach out to our team directly at [email protected] so we can investigate this further.

Great value for the $$$

It’s my go to pass for all my trips to Chicago. I could do without walking tours, but there’s plenty of activities to explore outside of that.

Reply from Go City®2026-07-27

Hi Jonathan, We are beyond thankful for your review—this truly made our day! Your kind words mean a great deal to us, and we look forward to serving you again in the future. Warm Regards, Go City

It was totally worth it

It was totally worth it. Many options to choose from and easy to use.

Reply from Go City®2026-07-27

Hi Muriel, We appreciate you taking the time to leave us a review. Your feedback is extremely valuable to us, as it motivates us to continuously improve and provide the best possible service. We hope to serve you again in the future. Warm Regards, Go City

1 Day instead of 2

We initially bought a 2 day Go City pass. Our travel partners ended up being delayed and Go City refunded our 2 day pass and we then booked a 1 Day pass with no problem. For the price we got a lot in our 1 day and it was so easy to use! Probably did more than we would have left to our own planning! Thanks

Reply from Go City®2026-07-27

Hi Susan, Thank you so much for your amazing feedback! It truly means the world to us and motivates us to keep delivering a smooth, hassle-free experience. We’re thrilled to hear you enjoyed using the pass and can’t wait to welcome you again! Warm Regards, Go City

Overall

Overall, it was a wonderful experience, especially for a family traveling together.

Reply from Go City®2026-07-26

This made our day. We are so grateful for your kind words. Thanks for sharing your review with us and the community. We hope to serve you again in the future. Regards, Go City

The drivers were great, Jameson didn't honor the deal!

The drivers were great. But not every place honored their commitment to the deal. The bus got us to Jameson at 6:05, and last tour started at 6. They wouldnt let us on the tour. Because we couldn't get on the tour they also would not just give us the tasting that was included in our go city package deal. I felt ripped off

Reply from Go City®2026-07-27

Hi There, We really appreciate your feedback, and it will be used to help identify gaps and improve our service. We will try our best to improve our communication with the attractions. So, Go City users, don't face this kind of problem in the future. It is great to hear that you enjoyed using the pass from Go City. We hope to serve you in near future. Regards, Go City

So easy to explore Stockholm with the…

So easy to explore Stockholm with the Go City pass. We did more since we had the pass, and it was already included. Two fikas at local cafes, an ice bar, a boat cruise, and many museums. Excellent time!

Reply from Go City®2026-07-24

Hi Ann, Thank you so much for your amazing feedback! It truly means the world to us and motivates us to keep delivering a smooth, hassle-free experience. We’re thrilled to hear you enjoyed using the pass and can’t wait to welcome you again! Warm Regards, Go City

This is a great pass for NOLA if you plan your time correctly

This is a great pass for NOLA if you can really plan out your time. Most of the museums and activities close around 5pm, so you have to plan timing accordingly. It helps if you plan out your days [do your homework] before your vacation so you get the best bang for your buck. I planned a 3 day pass & was on vacation for 5 days. I found that I was able to see lots of stuff within those 3 days but mind you, it may be a bit of a hustle at times. But if you plan it out well, you can plan your breaks along with your visits. Always make fun the priority & you won't go wrong. You'll look back at great vacation memories. NOLA has so much fun stuff to offer & you won't wanna miss a thing.

Reply from Go City®2026-07-26

We are beyond thankful for your review, and we are so grateful for your kind words. Your feedback is extremely important to us. It is great to hear that you enjoyed using the pass from Go City. We hope to serve you in near future. Regards, Go City

Great way to see the city’s top attractions!

It was very easy to use. We enjoyed our day in Philadelphia!

Reply from Go City®2026-07-24

Hi Angie, We are beyond thankful for your review—this truly made our day! Your kind words mean a great deal to us, and we look forward to serving you again in the future. Warm Regards, Go City

It was really easy to book and manage…

It was really easy to book and manage our plan. We could easily change the time slot of the Empire State building time slot. I am very happy that I used Go City!!

Reply from Go City®2026-07-24

Hi Pooja, Thank you so much for your amazing feedback! It truly means the world to us and motivates us to keep delivering a smooth, hassle-free experience. We’re thrilled to hear you enjoyed using the pass and can’t wait to welcome you again! Warm Regards, Go City

Go city is customer friendly and great value…

Go city helped in rescheduling and they were very prompt everytime I requested something. They really tried to solve the problem and helped as much as they could. I took 4 day pass and it’s a very good value for money.

Reply from Go City®2026-07-24

Hi Mak, Thank you for taking the time to share your review. We are truly grateful for your review and kind words, it truly boosts our confidence as we continue striving to provide a hassle-free experience. We’re delighted to hear that you enjoyed using the Go City pass and hope to serve you again in the future. Warm Regards, Go City

Great layout of route

Great layout of route, but bus was missing repeatedly from our syop.. We were running back and forth from one stop to another , and each driver kept telling us to go to the other stop and we ended up going to a different stop altogether because the bus never showed up

Reply from Go City®2026-07-24

Hi Deidre, We really appreciate your feedback, and it will be used to help identify gaps and improve our service. We will try our best to improve our communication with the attractions. So, Go City users, don't face this kind of problem in the future. It is great to hear that you enjoyed using the pass from Go City. We hope to serve you in near future. Warm Regards, Go City

Activities for All and Saved Money

Go City offered us so many ideas on things to do when traveling to Oahu! We tried many activities and had a ln absolute blast!

Reply from Go City®2026-07-24

Hi Jennifer, Thank you so much for your amazing feedback! It truly means the world to us and motivates us to keep delivering a smooth, hassle-free experience. We’re thrilled to hear you enjoyed using the pass and can’t wait to welcome you again! Warm Regards, Go City