We love car people! We know all about cars and more.Our team has been developing and delivering quality data products since 2007. We value the fact that millions of customers regularly return to us for reliable answers to their questions.Located on the shores of the Atlantic in the beautiful city of Boston, our team knows down to a zip code, license plate, and VIN what affects the price and quality of almost every car you see around you nationwide.
Written by the business, not verified by us.
Is GoodCar legit?
GoodCar (goodcar.com) has a 4.0 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Public & Local Services and its reputation is good. 23% of reviews are 1 star, a relatively high share; The business has replied to 98% of negative reviews. Last updated 2026-09-03.
What reviewers say
AI generated
Reviewers consistently had a great experience with this company. People frequently mention that company representatives are remarkably kind, knowledgeable, and genuinely invested in making interactions pleasant and productive. Consumers truly value how efficiently support staff handles transaction concerns and provides reassuring guidance throughout the entire process.
However, some people mentioned unexpected charges and automatic monthly subscription renewals after completing a single vehicle lookup. Reviewers expressed frustration regarding hidden fees and difficulties encountered when attempting to navigate online membership cancellations. A few individuals also experienced initial challenges with delayed email communication before successfully getting their billing problems sorted out.
Auto-generated from all reviews of this business. For reference only.
I can’t remember the person’s name, but GoodCar Customer Care Team was superb. He helped me throughput the process with ease.
Thank you so much for all your support and help.
Reply from GoodCar2026-07-11
Hello Mario,
Thank you so much for your 5-star review! We're delighted that you had such a positive experience with our Customer Care team. Even if you can't remember your representative's name, we're glad he made the process easy and provided the support you needed. We appreciate you taking the time to share your experience. We count ourselves lucky for customers like you.
If you need further assistance, please do not hesitate to contact us at your earliest convenience. Have a great day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.goodcar.com
+1 833-922-2315
Please ensure my account is cancelled as it seems another payment has been deducted from my bank account.
thank you
vincent
Reply from GoodCar2026-05-21
Hi Vince,
I understand your concern about the recent payment. I can confirm that your account has been canceled and a refund has been processed. Please expect the funds to reflect in 3 to 5 business days. If there's anything else we can help you with, please let us know. Have a great day ahead, and stay safe.
Best,
Lovely
Voice Of Customer Specialist
www.goodcar.com
+1 833-922-2315
They provide a good service in VIN search. Just be careful in clicking on options that might sign you up for a monthly fee of $29.00+ a month after a 7 day trial period. They resolved my issues promptly. NICK was Excellent in quickly resolving my membership/subscription issue, very efficient at everything involved.😃 5🌟🌟🌟🌟🌟
Reply from GoodCar2026-05-07
Hello Carole,
Thank you for your detailed 5-star review and for sharing your experience with our VIN search service. We truly appreciate your feedback and are glad to hear that your concerns were resolved promptly.
We’re especially pleased to know that Nick provided excellent and efficient assistance with your membership and subscription issue. We will be sure to share your kind words with him.
Your feedback is very valuable to us, and we appreciate your support and recommendation. Thank you for choosing our service.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.goodcar.com
+1 833-922-2315
vinclarity.com
Zilocar
EpicVIN Vehicle History Reports
Bumper
BeenVerified.com
CARFAX
Autocheck
InfoTracer