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Food, Beverages & Tobacco

Good Chop

ClaimedCollecting reviews

270 reviews

4.2270 reviews
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About Good Chop

Data updated
Website
goodchop.com
Category
Food, Beverages & Tobacco
Location
United States
Status
Unclaimed
Last 12 months
270 reviews
Replies to negative
91% (40/44)
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About this business

American Meat & Seafood — responsibly raised, sustainably sourced. No antibiotics or added hormones, ever.

Written by the business, not verified by us.

Is Good Chop legit?

Good Chop (goodchop.com) has a 4.2 out of 5 rating on OK.one, based on 270 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 80% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 91% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-31.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredible flavor and exceptional tenderness of the meat, noting that the cuts consistently arrive nicely packed, fresh, and completely frozen. Consumer feedback highlights the convenient online ordering system, flexible delivery scheduling, and a wide variety of delicious choices available to suit individual preferences. However, some reviewers were not happy with occasional shipping delays or missing items that negatively affected their overall deliveries. A few other people also felt that the products were relatively expensive and not always a great value for the amount received.

Auto-generated from all reviews of this business. For reference only.

What people say

T
Tyler Miller美国 · 2 reviews · Experienced 2026-04-28 ·

Very poor customer service

Very poor customer service. I’ve been disputing an incorrect charge since April 28, 2026. Where Goodchop agreed to refund the charge but never did. Then after several times calling and saying I never received a refund they stopped responding. Thus I took it up with my credit card and disputed the charge. Once I did that goodchop cancelled my subscription and account.

Reply from Good Chop2026-08-04

Hi Tyler, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with unresolved billing concerns, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Good Chop! Warm regards, The Good Chop Team

S
Sharon A美国 · 3 reviews · Verified · Experienced 2026-07-04 ·

Making choices of products

Making choices of products. Timely delivery. Excellent meat!Promotion( but not time to receive it yet). Reasonable prices. Who could ask for more!!

Reply from Good Chop2026-07-31

Hi Sharon, Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying our great selection of products, timely delivery, excellent meat, reasonable prices, and upcoming promotion! Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The GoodChop Team

C
CT Williams美国 · 1 review · Experienced 2026-07-29 ·

Would not fulfill promotion, marginal value

As far as a value, I found the product relatively expensive for what came in the box. More importantly, after I signed up for a new customer promo, they claimed I had filled out a voucher improperly. They could read my order, I was a new customer, I had received two of the three orders I needed to claim the promo, but was told I didn't follow procedure by someone on the phone who sounded more like a machine than a person. VERY POOR CUSTOMER SERVICE !!!

Reply from Good Chop2026-07-31

Hi CT Williams, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with our services, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Good Chop Warm regards, The Good Chop Team

L
Lewis N. Harville美国 · 11 reviews · Verified · Experienced 2026-07-27 ·

I grew up in the Midwest eating farm…

I grew up in the Midwest eating farm raised beef and pork Meat grown by neighbors. The meat we've eaten from Good Chop made me remember that real meat flavor.

Reply from Good Chop2026-07-30

Hi Lewis, Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that our meat brought back that authentic, home-grown flavor from your days in the Midwest. Knowing we could deliver that genuine "real meat" taste means a great deal to us and encourages our team to keep delivering the best experience possible. Warm regards, The Good Chop Team

J
JokerD美国 · 2 reviews · Verified · Experienced 2026-07-06 ·

Glad I pulled the trigger on this deal.

Ordering was simple and convenient. Delivery was on time and without issue. The cuts we've had so far were of good quality, still working our way through our box. All cuts have been presented well, with a solid vacuum seal, preventing any frozen taste.

Reply from Good Chop2026-07-29

Hi JokerD, Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you had a smooth ordering and delivery experience, and that you’re enjoying the quality and vacuum-sealed freshness of your cuts. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The Good Chop Team

J
Jaguar美国 · 2 reviews · Verified · Experienced 2026-06-29 ·

ORDER SHIPPED FAST and was well frozen…

ORDER SHIPPED FAST and was well frozen when it arrived. So far all cuts have been much better than grocery store meat. Great selection of meat and seafood. Looking forward to trying different selections.

Reply from Good Chop2026-07-28

Hi Jaguar, Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience. Warm regards, The Good Chop Team

M
Mac McClain美国 · 1 review · Verified · Experienced 2026-07-05 ·

Completing Initial order was OK, Second Order not as easy

Completing the initial order was OK. "Managing" the second order (making changes) was not so clear. Showing the customer all the different selections initially and finding and picking out what I had received in the first order was not so obvious. Once I finally picked up on the color coding I was able to make changes. I had already written a survey response concerning the size of Salmon portions. I did not get any response back, so I deleted the Salmon selection for my next (second) order. I added a steak selection in it's place.

Reply from Good Chop2026-07-29

Hi Mac, Thank you for taking the time to share your rating with us and the community. We’re delighted to hear that completing your initial order went smoothly, though we understand it was frustrating to navigate changing your second order, deciphering the color coding, and that you didn't receive a response to your feedback about the salmon portion sizes. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. Feel free to utilize our FAQ page https://www.goodchop.com/faq for any concern about your delivery, ingredient and self-help steps on how to manage or any questions about your account. Warm regards, The Good Chop Team

A
April美国 · 3 reviews · Verified · Experienced 2026-06-28 ·

You really care about how you deliver…

You really care about how you deliver your meat, it was packaged so nicely and in the heat of the summer, it was well protected. So far the meat is very good and tender and easy to prepare

Reply from Good Chop2026-07-27

Hi April, Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience. Warm regards, The Good Chop Team

L
LINDA WATHEN COLVARD美国 · 2 reviews · Verified · Experienced 2026-06-28 ·

Enjoying this service!

Ease of ordering most products, quality of products, home delivery. The only complaint I have is that I received e-mails for specialty beef products but there was no active link to order them, only a pop-up screen describing the product and detailing nutritional details. I REALLY wanted to order the marinated sirloins!

Reply from Good Chop2026-07-27

Hi Linda, Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. Warm regards, The GoodChop Team

A
Anthony Gonzales美国 · 1 review · Verified · Experienced 2026-01-28 ·

My 1st 5 orders

My 1st 5 orders, no issues. This last order has ne wondering. My order was delayed then canceled. Was given 20 voucher. Then order arrived, unannounced and missing half my order. 140 added voucher which somehow translates to 119.00 on my account. That math ain't mathing people. Last, my order had a batch of spoiled meat. 2 steaks ribeye, tossed. Had to spend 45 to eat out. How will this be corrected?

Reply from Good Chop2026-06-19

Hi Anthony, Thank you so much for your review! Feedback like yours is invaluable in helping us grow and improve. We're so sorry to hear about your experience didn’t meet expectations. We will forward this feedback to our teams and partners to help guide future improvements. In the meantime, a member of our team will be reaching out via email to assist you further. Thank you for being such an important part of the Good Chop community! Warm regards, The Good Chop Team

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