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Home & Garden

Goose Creek

ClaimedCollecting reviews

215 reviews

4.4215 reviews
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About Goose Creek

Data updated
Website
goosecreekcandle.com
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
215 reviews
Replies to negative
67% (16/24)
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About this business

Create a warm, inviting atmosphere in every room of your home with artisanal scented candles and other ambiance-enhancing fragrance products from Goose Creek.

Is Goose Creek legit?

Goose Creek (goosecreekcandle.com) has a 4.4 out of 5 rating on OK.one, based on 215 user reviews collected here. It is listed under Home & Garden and its reputation is good. 83% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 67% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredible variety of amazing, long-lasting fragrances and the exceptionally fair prices. Reviewers also deeply appreciate the secure packaging and prompt delivery service for their everyday orders. People often mention how easy it is to discover wonderful gifts for friends and family. However, some customers also noted significant delays with shipping times and occasional delivery service issues. A few people experienced broken items upon arrival or missing packages entirely during the transit. Some reviewers also mentioned that certain candles completely lacked a strong fragrance throw when burned.

Auto-generated from all reviews of this business. For reference only.

What people say

My order came extremely late and will…

My order came extremely late and will have thought maybe an extra candle or two or possibly a discount for the inconvenience my order was not even processed until I called up there and this was my first time ordering candles are very well but delivery time was crazy I know many of people that order from Goose Creek and no one never said 2 weeks for delivery it's always been five days or so

I have purchased from goose Creek for…

I have purchased from goose Creek for over five years. The quality was exceptional however, the candles that I always bought are being discontinued. When I try another kind of candle, the scent is not as fragrant. I could light a candle in one room and smell it in three rooms with the older fragrances. I was a very faithful customer for so long and now I just don’t trust anything that I am picking the fragrance is not there.

It's super easy navigating around the…

It's super easy navigating around the site! Any questions I had or suggestions needed, were answered straight away! After I finally had my choices in my cart, I experienced no issues with the check out process! My order was delivered sooner than expected too! My items were packed very securely. The scents of every candle that I've purchased with Goose Creek, are amazing!

Your customer service never answers the…

Your customer service never answers the questions I been emailing and never get any satisfaction. I keep sending the same information and I get no where I will never order from Goose creek again. I have been texing for a week than they tell me time ran out the issue ever gets solved Carmela Croce

Reply from Goose Creek2026-08-07

Hi Carmela, We're sorry to hear about your experience and understand how frustrating it is when you feel your questions haven't been answered and you're unable to get the resolution you're looking for. We'd like the opportunity to review your concerns further. Since we're unable to access order details through Trustpilot, please submit a support request using the link below: https://goosecreeksupport.zendesk.com/hc/en-us/requests/new Our team reviews all inquiries and typically responds within 24–48 business hours, depending on current support volume. We appreciate the opportunity to review your concerns and assist further. Thank you for bringing this to our attention. — Goose Creek Customer Support

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