Create a warm, inviting atmosphere in every room of your home with artisanal scented candles and other ambiance-enhancing fragrance products from Goose Creek.
Is Goose Creek legit?
Goose Creek (goosecreekcandle.com) has a 4.4 out of 5 rating on OK.one, based on 215 user reviews collected here. It is listed under Home & Garden and its reputation is good. 83% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 67% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredible variety of amazing, long-lasting fragrances and the exceptionally fair prices. Reviewers also deeply appreciate the secure packaging and prompt delivery service for their everyday orders. People often mention how easy it is to discover wonderful gifts for friends and family.
However, some customers also noted significant delays with shipping times and occasional delivery service issues. A few people experienced broken items upon arrival or missing packages entirely during the transit. Some reviewers also mentioned that certain candles completely lacked a strong fragrance throw when burned.
Auto-generated from all reviews of this business. For reference only.
I never received my package. You all said it was delivered to me but it was not delivered to my house or any of the neighbors. I would appreciate a refund or either resend my order with me having to sign for order. Thank you in this matter.
Reply from Goose Creek2026-08-07
Hi Jane!
We're sorry to hear that your order hasn't arrived. We understand how disappointing and frustrating that can be.
We'd like the opportunity to investigate this further and help find a resolution. Since we cannot access your order details through Trustpilot, please submit a support request using the link below.
https://goosecreeksupport.zendesk.com/hc/en-us/requests/new
Our support team will review your case and work with you directly.
— Goose Creek Customer Support
This is the only candle I buy now. They always have great sales so I never pay full price. So that’s a big win.
Right now fall candles are out and I can’t wait to make another order!!!
Love these candles! Every one of them that I have tried makes my entire house smell wonderful. Price point is fantastic! I use to purchase candles from a well known competitor and they were pricey. These are cheaper and smell just as good if not better! Ill be a buyer for life!
Love this company, great delivery time, wonderful scents & a great variety of smells . Candles are long lasting. If you've never ordered try them you won't be sorry.
The scents were too weak. The only one that was strong and pleasant was the watermelon lemonade wax melts. I bought these candles to give out as gifts but I dont think I can because the scent is so weak!
Reply from Goose Creek2026-08-03
Hi Dana!
Thank you for taking the time to share your feedback. We're sorry to hear that most of the fragrances didn't provide the scent strength you were expecting, especially since you purchased them as gifts.
We'd like the opportunity to learn more about your experience. Since we're unable to access order details through Trustpilot, please submit a support request using the link below if you haven't already:
https://goosecreeksupport.zendesk.com/hc/en-us/requests/new
Our team reviews all inquiries and typically responds within 24–48 business hours, depending on current support volume. We appreciate the opportunity to review your feedback and assist further.
Thank you for sharing your experience.
— Goose Creek Customer Support
Your company is so awesome! I have not had a bad experience with any orders, and I have placed plenty! My home smells amazing, and I not only share my purchases with family and friends, but I keep a lot for myself! I am glad I stumbled upon your products some years back because it has definitely been a game changer.
All my candles came unbroken. Thanks for packing them so well. Shipping charges are not an arm and a leg but stay the same for one candle or fifty candles. Thank you for not over charging. My order came promptly.
Bulbs.com
Saatchi Art
Paint Your Life
Norlan
Chairish
Cove
Mixtiles
Stoneside Blinds & Shades