Since 1973, Production Automation Corporation (PAC) has supported technical products that solve manufacturing problems. PAC is both a full-service stocking distributor, and a manufacturer's representative. Customers turn to us when they need expertise on product selection, require help sourcing an alternate/unavailable product, or when an existing supplier becomes difficult to work with.As your business grows, we're growing along with you. That means we're continually adding new product lines and brands by popular demand. With so many products and options, it's important that you find the right one. We help you decode technical data into best-case purchases in person, on the web, over the phone, or on-location at your facility.
Written by the business, not verified by us.Production Automation Corporation (gotopac.com) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is good. 83% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 67% of negative reviews; 6 of them were added in the last 12 months. Last updated 2026-08-12.
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Everyone works with us to provide the products we need at the best price
Thank you so much for the five star review! We appreciate your business and look forward to continuing to serve you!
We appreciate your five star review! Thank you very much for your continued business!
Items were shipped in a reasonable time, packaged well and no items were missing or damaged.
Thank you very much for your wonderful review! We appreciate your business and look forward to servicing you in the future!
Good price but didn't realize there was a minimum required $ purchase requirement.
good service, quality product choices, I approve. Thank you.
We are so happy to receive your great review! Thank you for your business and we look forward to serving you in the future!
Bought the AW-3D80P filament drying cabinet and it showed up in short order and was well packaged and no damage. I would do it again and I just might!
The product was good quality. The delivery and communication was terrible.
Prompt and efficient service! Great prices and product info
Thank you very much for your review! We really appreciate your business and look forward to serving you in the future!
I have been so pleased with the STATPRO dry boxes offered by PAC. They are the only ones that carry these boxes by STATPRO. The boxes always arrive well packaged and fast. I have ordered 3 and so far all 3 work as expected. I had to email PAC once for an order mix up and they replied right away. I ordered the 3rd by accident (purchasing jumped the gun), but we ended up keeping it because of the good experience with the first two and we will use it on our upcoming job. Please don't drop the STATPRO line.
Oh, thank you so very much for your wonderful review! We are happy to hear that we have what you need! We appreciate your repeat business!
Love being a PAC customer! Craig and AJ are really great to work with. On multiple occasions they've been able to fulfill requests for hard-to-find parts and everything ordered is always packaged and shipped carefully. They clearly take what they do seriously no matter the size of the order and are very good about making you feel like a valued customer. I also appreciate their quick and thorough system of communication. The updates they automatically send out if/when there's a change with ship dates are very helpful - not every supplier does that. Only good things to say all around on their customer service and extensive inventory options!
Thank you so very much Alicia for your review! We appreciate your continued business and support! You guys are amazing!
Personal support & expertise for a large project!
Thank you so very much for your 5 star review! We value your business and continued support!
Great quality and at a fair price too!
Thank you for your gracious review! We are happy to hear you are pleased with your experience! Thank you for your business and let us know if we can help with any future needs!
We truly appreciate your 5 star review! Thank you for choosing PAC and we look forward to serving you in the future!
Non-responsive customer service. Shipping was delayed for a month after I already received a shipping estimate of next day. Will never order again.
We apologize for your experience; we know that shipping delays are frustrating for everyone involved. After investigation, we found there was a manufacturing delay with one of our suppliers that we were not made aware of, in addition to the shipping delays due to holiday closures. A notification was sent to you by our customer service team on 12/20 about the updated ship date, and we were actually able to ship 13 days earlier than expected. Nevertheless, we strive to do better, and thank you for your feedback.
Good product, very nicely package for shipping. Got here efficiently, add a superior product than what you might find on Amazon these days.
Many thanks for your 5-star review! It brightens our day! We are here if you need anything in the future!
The purchase itself went smoothly. I ordered 3 different sizes of show covers for a cleanroom. I ordered 2 boxes of each type of shoe cover. One item had to be backordered, which was clearly stated in the invoice I received by e-mail. I do wish to mention one problem with my order. The boxes I received were not clearly labeled so I don't know what size shoe cover is in each box. In addition, when I opened up the 5 boxes I received with my order, the bags of shoe covers within the box do not identify the size of the shoe covers. I found this situation problematic. I consider labeling product very important in my end of the business. Please consider a better way of sending out orders to your customers.
Thank you so very much for bringing this to our attention! We will be addressing this and taking corrective action. We appreciate your time and your review, it helps us to improve our services.
Travis Martin took care of us as always. this guy has been great... Shipping was faster than expected also.
We are so happy that you had such a positive experience with PAC and Travis! Thank you for your great review!
In spite of the correct workstation size being ordered, we received a smaller unit. This caused set backs in maintaining our schedule.
We apologize that you received the incorrect unit, we will look into this and take necessary action. We appreciate you bringing this to our attention.
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