I did not receive the phone
I did not receive the phone, but I did receive the SIM card about 2 weeks ago. What's up with that
Unity Wireless is proud to announce that we have been officially approved as a provider for the Affordable Connectivity Program (ACP), a government initiative aimed at bridging the digital divide by providing affordable internet access to eligible individuals across the United States. Our primary objective is to connect as many qualified customers as possible, ensuring they have access to the essential online resources and opportunities that the digital age offers.At Unity Wireless, we are fully committed to fulfilling this crucial mission. We understand the importance of staying connected in today's fast-paced world, and we believe that everyone, regardless of their financial circumstances, deserves access to the digital realm. Our dedication to this cause is evident in the services we provide, which are designed to be not only reliable but also highly affordable.As part of our participation in the Affordable Connectivity Program, Unity Wireless offers eligible customers the opportunity to receive a high-quality connected tablet for a mere one-time payment of $10.01. This incredible offer is complemented by our commitment to provide FREE connected service, ensuring that our customers can stay connected without worrying about monthly bills, fees, credit checks, surcharges, or being tied into long-term contracts.But that's not all – our commitment to accessibility goes beyond just affordability. We understand that many individuals who qualify for the ACP may also be participating in government assistance programs such as SNAP, Medicaid, and SSI. Therefore, we have tailored our services to extend to these individuals, making it easier for them to access the internet and all the benefits it brings.What sets Unity Wireless apart is not only our dedication to offering affordable connectivity but also our reputation for outstanding customer support. We believe in providing the highest level of service to ensure that our customers have a seamless and hassle-free experience. From the moment you sign up for ACP services with Unity Wireless, you become part of our family, and we are here to assist you every step of the way.Our goal is clear – we want to empower individuals and families across the United States with the tools they need to thrive in today's digital landscape. By becoming an approved provider for the Affordable Connectivity Program, Unity Wireless is making a significant stride towards achieving this goal. We invite all eligible customers to join us in this journey towards connectivity, opportunity, and a brighter future.So, if you are looking for a free service that includes a tablet, consider Unity Wireless as your trusted partner in affordable connectivity. With us, you can enjoy the benefits of the ACP without the burden of monthly expenses, making it easier than ever to stay connected and access the resources you need. Join us today and experience the Unity Wireless difference – where connectivity meets affordability, and opportunity knows no bounds.
Written by the business, not verified by us.Unity Wireless (gounitywireless.com) has a 3.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 31% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, User experience, Customer service. Last updated 2026-09-03.
Most reviewers were somewhat happy with their experience overall, praising the general convenience of the wireless program. Consumers frequently express that the application process is fast and straightforward, making it simple to stay connected with family and vital appointments. Many customers find the overall service helpful and mention that support representatives are knowledgeable, polite, and quick to assist throughout the process. Some reviewers were not happy with missing devices, explaining they only received a sim card instead of the full phone package they were promised. Others also noted frustrating experiences regarding sudden network disconnections, delayed communication, and exceptionally slow device performance.
Auto-generated from all reviews of this business. For reference only.I did not receive the phone, but I did receive the SIM card about 2 weeks ago. What's up with that
I don't have any problem with this company. The last company I had my phone had a virus and they wouldn't help me.
Not strong enough tower signal enternit phone calling to many dropped called?
The item came as described! Fast shipping! Overall a good experience!
I am very happy with unity wireless phone thank you for your service.
Thank you 🙏 all soo much!
I was under the impression that I was getting a new phn as well but I all I got was a sim card and I didn't want to change my phone number.
How can I call my family with no cell phone you sent me a sim card with no phone I don't have a phone that this sim card will work with so you tell me what I'm I two do with a sim card and no phone that s what you did wrong I still don't have a phone
Signed up never received phone kept saying oh we need to verify your eligibility, yet received email saying I was eligible. As soon as I got service from another company they tried to send me a phone
I never received any phone 📱 and would to see mailed to me. The service Thus far is very Poor.I have the SIM card with by the way.
Excellence!! Timely deliveries that you can count on!!
You never connected me to a carrier so I can't even use my phone.
I'm very dissatisfied with Unity Wireless because of their terrible service. I submitted my application on 9-28-25, and they requested twice I submit my Program Document/Eligibility Proof, and I did so on 10-11-25 and 10-15-25. On 10-24-25 I received an email from Unity notifying me my account was activated, and I would receive a separate email with my tracking number for my SIM card. I received my SIM card on 10-28-25 and I've been waiting for the phone since. I reached to customer service support on 11-05-25 with the following email. Date: November 5, 2025, 6:32 AM Good morning. Please see previous email from Unity Wireless dated 10/28/25, notifying me about my shipment. As of 11/04/25 I have not received the phone, and you did not even provide a tracking number. I'm traveling on 11/07/25 and I was hoping to have the phone by then. I'm quite disappointed with your slow service, at least provide a tracking number to find out where the shipment is. Thank you, Sasha In response I received the following. Date: November 5, 2025, 12:44 PM Hello, If we send you a phone it won't arrive before then. It typically takes 3-5 business days for phones to arrive in California. Customer Support Unity Wireless Team Phone: (954) 613-6051 I contacted customer support on 11-06-25 and I received this reply. Date: November 6, 2025, 1:10 PM Hi Sasha, Thank you for reaching out. We understand the confusion — some of our ads mention free phones, which apply only to our California Lifeline customers. Since you’re approved through the NLAD program, your service is still completely free, but devices are not included outside of California. As a courtesy, we can offer you a smartphone at a discounted price of $30 through the NLAD program: Please let us know if you’d like to proceed, and we’ll email you an invoice. Once payment is made, notify us so we can ship your phone immediately. Customer Support Unity Wireless Team Phone: (954) 613-6051 I replied with the following email. To: Customer Support Date: November 6, 2025, 7:37 PM I reside in California, and had you bothered to check my address you would have known that. I cannot believe your level of incompetence. Please have a customer service manager check my address and send my phone through expedited courier delivery service, otherwise I will cancel my service with Unity Wireless and sign up with a better wireless provider. Thank you, Sasha Castillo
No good everything they did bad I never received nothing, they sending to wrong address
Never received anything from company…. Probably fraud .
Never received my Sim card and no one ever reply back to me
I never received the free phone, as of Nov. 7, 2025 8:21 a.m.
200 reviews matching