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Travel & Vacation

Great Value Vacations

200 reviews

4.3200 reviews
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About Great Value Vacations

Data updated
Website
greatvaluevacations.com
Category
Travel & Vacation
Location
United States · Rockville Centre, NY
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
94% (15/16)
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Is Great Value Vacations legit?

Great Value Vacations (greatvaluevacations.com) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 83% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 94% of negative reviews. Last updated 2026-08-10.

What people say

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Lee Martell Bearse · 3 reviews · Verified · Experienced 2026-06-08 ·

Three nights in each location is very…

Three nights in each location is very good for really getting to know your way around. Our hotels were in good locations in each of the three cities. Our flights between Copenhagen/Oslo, Oslo/Stockholm did not include carry on luggage so we had an extra expense of $120. Our hotel in Stockholm did not have windows!! Very strange indeed. Our hotel in Copenhagen did not include breakfast so again we had extra expenses. It was a pleasant vacation.

Reply from Great Value Vacations2026-06-09

Hello Lee: Thanks for your feedback - we truly appreciate you taking the time to share your experience. Our 'Affordable' vacations don't include daily breakfast. The breakfast in Oslo and Stockholm were an added plus at no additional cost. 'Basic Economy' flights typically do not include a checked bag allowance but you do have the option to upgrade to a higher class of service during the booking flow on our website. The Thon Partner Hotel Kungsbron does have rooms with windows and we do offer that upgrade option during the booking flow on our website. It is a unique hotel most desired due to its central location. Thank you for allowing us the opportunity to address your concerns. We're glad that, overall, you had an enjoyable vacation. When booking next please reach out to us with any questions you may have. Best regards: Great Value Vacations

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Shari Harris · 3 reviews · Verified · Experienced 2026-05-31 ·

The best vacation in a long time,

This resort was so good I have to say that it was one of the best vacations I’ve had in a while. The food was really good, the beach was wonderful and the staff were friendly. I truly enjoyed myself.

Reply from Great Value Vacations2026-06-08

Dear Valued Customer, Thank you for sharing your wonderful experience with us. We are delighted to hear that you enjoyed the food, the beach, and the friendly staff, making it one of your best vacations in a while. We appreciate your kind words and have shared your feedback with our team. Best Regards, Great Value Vacations

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Laura H · 1 review · Verified · Experienced 2026-06-04 ·

#Robbed in Rome

I liked the travel arrangements in Venice and Florence, but our hotel in Rome was subpar and in a bad neighborhood. The first time we stepped outside to find food, I was robbed two blocks away in broad daylight. Completely ruined our time in Rome as we were not safe and chose to leave the trip early to ensure our physical safety.

Reply from Great Value Vacations2026-06-08

Laura: Thank you for sharing your feedback. We're glad to hear that you enjoyed the travel arrangements in Venice and Florence, but we are concerned to learn about your experience in Rome. Being robbed in broad daylight is a frightening experience, and we are very sorry for the distress and disruption this caused during your trip. We have worked successfully with the Rome property in the past and have not experienced similar issues. However, as with many major cities, incidents such as theft and pickpocketing can occur despite travelers taking reasonable precautions. We appreciate you bringing this to our attention. Best regards: Great Value Vacations

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Michael G · 1 review · Verified · Experienced 2026-05-20 ·

Great trip

Great trip! If I did it again I would take a tour bus instead of driving!

Reply from Great Value Vacations2026-06-09

Dear Valued Customer, Thank you for sharing your feedback about your trip. We're glad to hear you had a great experience! We appreciate your suggestion about taking a tour bus and have shared it with our team. Best Regards, Great Value Vacations

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Heidi O · 2 reviews · Verified · Experienced 2026-05-31 ·

Our Ireland trip was fantastic

Our Ireland trip was fantastic. I was nervous about booking an entire trip online like this. I have always used a travel agent or done it myself. We moved through three cities, so we had multiple trains and hotels. It all worked so well and the cost was a total bargain, half the price I would normally spend on a vacation! I was pleasantly surprised with the quality of the hotels and they were all in great locations and included breakfast. The directions for the trains were very clear. All in all, a great experience and I would book with Great Value Vacations again without hesitation!

Reply from Great Value Vacations2026-06-09

Dear Valued Customer, Thank you so much for sharing your fantastic experience with your Ireland trip! We are thrilled to hear that everything went smoothly, from the hotels to the train directions, and that you found great value in your vacation. Your kind words mean a lot to us, and we have shared your feedback with our team. We look forward to helping you plan your next adventure! Best Regards, Great Value Vacations

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Idahome · 2 reviews · Verified · Experienced 2026-05-27 ·

Memorable and wonderful Central Europe vacation using GVV

We recently returned from our first trip booked through Great Value Vacations, and it was a wonderful experience from start to finish. We were extremely happy with the communication, accommodations, and overall value we received. Along the way, we also made new friends who had booked the same vacation package, and they were just as pleased with their experience. Based on this trip, we look forward to using Great Value Vacations for our future travel needs and would gladly recommend them to others.

Reply from Great Value Vacations2026-06-07

Dear Valued Customer, Thank you so much for sharing your wonderful experience with Great Value Vacations. We are delighted to hear that you were happy with the communication, accommodations, and overall value. It’s also great to know you made new friends who enjoyed their trip as well. We appreciate your kind recommendation and look forward to assisting you with your future travel plans. Best Regards, Great Value Vacations

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John M · 1 review · Verified · Experienced 2026-06-05 ·

It was nice to have someone make all of…

It was nice to have someone make all of the arrangements for us. However, a few of the hotels weren't as clean as we would have liked for them to be.

Reply from Great Value Vacations2026-06-07

Dear Valued Customer, Thank you for sharing your experience with us. We're glad to hear that having all the arrangements made for you was helpful. We appreciate your feedback regarding the cleanliness of some hotels and have shared it with our team. Best Regards, Great Value Vacations

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Sean Hollister · 2 reviews · Verified · Experienced 2026-05-29 ·

The vacation was easy to plan and we…

The vacation was easy to plan and we had a great time with no complications.

Reply from Great Value Vacations2026-06-08

Dear Valued Customer, Thank you for sharing your positive experience. We are delighted to hear that your vacation was easy to plan and that you had a great time without any complications. We appreciate the feedback and have shared it with our team. Best Regards, Great Value Vacations

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Ken · 2 reviews · Experienced 2026-06-04 ·

These people know how to conduct…

These people know how to conduct business!!! My wife and I were scheduled to go to France and then England. Personal events were happening that would not allow us to do the UK portion. However, we were willing to just extend our stay in France. Mind you, this is about three months in advance. I contacted the customer service line and spoke with a wonderful woman named Barbara. She was very positive and said she'd see what she could do. Within twenty fours, she had our departing flight switched and within thirty six hours, she had cancelled our England bookings and extended our hotel stay in France. We were prepared to pay dearly for this change. When she said that the numbers evened out and we wouldn't owe anything more, you could have knocked me over with a feather! I'm sure that's not always the case, but it was nice not to be taken advantage of because of our situation. Barbara was sensational! Her professionalism, positive attitude, and hard work are a credit to Great Value Vacations! We will be booking all of our future vacations with them and telling our friends!

Reply from Great Value Vacations2026-06-08

Dear Valued Customer, Thank you so much for your wonderful feedback! We are thrilled to hear that Barbara provided you with exceptional service and made your travel adjustments seamless and positive. Your kind words about her professionalism and dedication mean a lot to us. We truly appreciate you choosing Great Value Vacations for your travels and for recommending us to your friends. Best Regards, Great Value Vacations

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Kim T · 1 review · Verified · Experienced 2026-06-05 ·

Disappointing and rushed

I’ve done a few trips with great value that has been great, this one wasn’t as good. Lee time in each city was limited to one day with early flights out the next. The time Galapagos focused only on one island with a quick trip to North Seymour, and the North Seymour tour group was subpar. The hotels were cramped and lacked amenities - the hotel in Quito was far from everything. This was the one that sent a lifetime trip to the Galapagos, and I left feeling disappointed that we missed so much and spent countless hours flying versus enjoying each location - 4 flights back (easily could have been 2).

Reply from Great Value Vacations2026-06-08

Kim: Thank you for taking the time to share your feedback regarding your recent trip with us. We appreciate your repeat business. We're sorry to hear that your recent experience fell short of your expectations. Please be assured that we have shared your feedback with our team for their information. We hope you will consider traveling with us again. Best regards: Great Value Vacations

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nancy · 4 reviews · Verified · Experienced 2026-05-29 ·

When the flight they booked for us was…

When the flight they booked for us was canceled we called the number provided and were told there was nothing they could do to help us. Even though they booked the flight we were told it was between us and the airline and not anything from them to help.

Reply from Great Value Vacations2026-06-08

Nancy: Thank you for your feedback. We understand how frustrating airline cancellations can be. Unfortunately, these situations are beyond our control. When you contacted us, our customer service representative promptly informed you that an inquiry had been escalated to our Air Desk to explore available options on your behalf. While our team was reviewing the situation, you were able to work directly with the airline to secure a resolution. We are pleased that the matter was ultimately resolved with the airline and appreciate your patience throughout the process. Thank you again for sharing your experience. We hope you enjoyed the rest of your trip. Regards: Great Value Vacations

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Heather S · 1 review · Verified · Experienced 2026-05-22 ·

Second GVV trip in 2 years

This was my second trip booked through GVV. The accommodations were beautiful. The trip was thoughtfully curated such that we could enjoy many sights near our hotels. No issues at all with flights or getting the rental car. Highly recommend!

Reply from Great Value Vacations2026-06-06

Dear Valued Customer, Thank you for sharing your wonderful experience with Great Value Vacations. We are delighted to hear that you enjoyed the beautiful accommodations and the thoughtfully curated itinerary. It's great to know that your flights and rental car arrangements went smoothly. We truly appreciate your recommendation and your continued trust in us. Best Regards, Great Value Vacations

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Robert O'Haver · 1 review · Verified · Experienced 2026-05-29 ·

The B&Bs' and hotels we chose were…

The B&Bs' and hotels we chose were wonderful...especially the B&Bs' . The exception was the Coo's guest house...No one in the residence, no directions to their restaurant, tiny, tiny space. Of course the roads are a narrow challenge, the weather a challenge as well. Jared was most helpful prior to our trip Scotland and its' people are beautiful!

Reply from Great Value Vacations2026-06-06

Dear Valued Customer, Thank you for sharing your experience with us. We're delighted to hear that you enjoyed the B&Bs and found Jared to be helpful before your trip. We appreciate your feedback regarding the Coo's guest house and the challenges you faced. Scotland truly is a beautiful destination, and we're glad you were able to enjoy it. We have shared your comments with our team. Best Regards, Great Value Vacations

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Janis J · 1 review · Verified · Experienced 2026-05-08 ·

Our “Mediterranean Flavor” tour was Faboulous!

My two sons and I visited Spain, France, and Italy on a wonderful whirlwind tour in May, 2026. What made the trip fantastic, aside from the gorgeous locations and delicious foods, was our tour director, fabulous Fabiana (Fabi)! At her young age, she is personable, engaging, and what a historian! So knowledgeable and fun to have on the trip. From her “hola hola, wakey wakey” to alert us we were soon arriving to another wonderful stop, to the expertise she showed when inconveniences arose!! I would definitely take another vacation with Great Value Vacations thru Cosmos, even the very same trip, “Mediterranean Flavors” if Fabi is with us! Can’t wait for next adventure, where shall I go? Thank you, Janis J

Reply from Great Value Vacations2026-06-07

Dear Valued Customer, Thank you so much for sharing your wonderful experience with us! We’re thrilled to hear that your whirlwind tour of Spain, France, and Italy was made even more special by our fabulous tour director, Fabiana. Her enthusiasm and expertise truly make a difference, and we’re glad she helped create such memorable moments for you and your sons. We appreciate your kind words and have shared your feedback with our team. We look forward to helping you plan your next great adventure! Best Regards, Great Value Vacations

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Jennifer G · 1 review · Verified · Experienced 2026-06-05 ·

We had an exceptional trip

We had an exceptional trip. GVV picked wonderful hotels and all the excursions were made incredibly easy with the vouchers. Would 1000% recommend their services and can’t beat the price!

Reply from Great Value Vacations2026-06-07

Dear Valued Customer, Thank you so much for your wonderful feedback! We are delighted to hear that you had an exceptional trip and that our hotel selections and excursion vouchers made your experience easy and enjoyable. We truly appreciate your recommendation and kind words about our pricing. Best Regards, Great Value Vacations

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Karen · 2 reviews · Verified · Experienced 2026-05-28 ·

Everything went as expected

Everything went as expected. Thank you.

Reply from Great Value Vacations2026-06-05

Dear Valued Customer, Thank you for your kind feedback. We are glad to hear everything went as expected. We appreciate your support and have shared your comments with our team. Best Regards, Great Value Vacations

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Nicc · 2 reviews · Verified · Experienced 2026-05-28 ·

Awesome resort and great flight options…

Awesome resort and great flight options made the Hawaii package we got from Great Value perfect for us. Would score 100 of 100!!

Reply from Great Value Vacations2026-06-04

Dear Valued Customer, Thank you so much for your wonderful feedback! We're thrilled to hear that the resort and flight options made your Hawaii package perfect. We appreciate your kind words and have shared them with our team. Best Regards, Great Value Vacations

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Lisa Culver · 2 reviews · Verified · Experienced 2026-06-02 ·

We liked the variety of places we…

We liked the variety of places we stayed. The accommodations were exceptional. The package bundle makes it much easier to plan a trip. We will definitely use Great Value Vacations again and recommend them to friends.

Reply from Great Value Vacations2026-06-05

Dear Valued Customer, Thank you for your kind words! We are delighted to hear that you enjoyed the variety of places, exceptional accommodations, and the convenience of our package bundle. We truly appreciate your recommendation and look forward to helping you plan your next trip. Best Regards, Great Value Vacations

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Sarah Gillespey · 3 reviews · Verified · Experienced 2026-06-02 ·

LOVED this vacation

LOVED this vacation! Everything arranged by GVV went off without a hitch. All of our transfers were easy and GVV or hotel staff made sure we knew where to go. All of the hotels were great - the only slight negative was the location of our hotel in Dubrovnik wasn't within easy walking distance of the Old Town. All 3 other hotels were within walking distance of everything we wanted to see. I definitely recommend GVV and will use them again.

Reply from Great Value Vacations2026-06-05

Dear Valued Customer, Thank you so much for your wonderful feedback! We are delighted to hear that your vacation went smoothly and that you enjoyed the hotels and transfers. We appreciate your note about the Dubrovnik hotel location and have shared your comments with our team. We look forward to helping you plan your next great adventure! Best Regards, Great Value Vacations

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Joseph L · 2 reviews · Verified · Experienced 2026-05-26 ·

We loved our Scandinavia vacation

We loved our Scandinavia vacation! The countries are absolutely beautiful. Our hotels were in great, cental locations. Great Value Vacations did a wonderful job planning this trip!

Reply from Great Value Vacations2026-06-03

Dear Valued Customer, Thank you so much for your kind words! We are delighted to hear that you loved your Scandinavia vacation and that the hotels and locations met your expectations. We appreciate the feedback and have shared it with our team. Best Regards, Great Value Vacations