GRT Financial, Inc. is a licensed debt settlement company focused on providing cost-effective representation to clients seeking to negotiate the reduction of unsecured debt.
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Is GRT Financial legit?
GRT Financial (grtfinancial.com) has a 4.3 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 79% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 90% of negative reviews. Last updated 2026-09-04.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company, noting that it successfully delivers results as promised. Customers frequently praise the staff for being professional, helpful, and courteous, making daily interactions pleasant and effectively easing financial stress. Consumers note that customer service representatives are exceptionally knowledgeable, always ready to answer questions and keep people thoroughly informed.
Some reviewers were not happy with slow response times when seeking case updates, mentioning that communication can sometimes take longer than expected. A few people also mentioned experiencing severe difficulties regarding payment schedules alongside growing concerns about negative credit score impacts.
Auto-generated from all reviews of this business. For reference only.
I have no complaints since they took over my accounts, every thing has been done openly and clearly with monthly updates
My only complaint is that you don’t have just one person to deal with, wether they call you or you call the company you always need to deal with a new person
Reply from GRT Financial2026-07-23
Thank you for taking the time to share your feedback. We are delighted to hear about your experience. One of our specialists will be in touch shortly to discuss your concern.
Please for goodness sakes do NOT use this service! Here is what they do. They let your credit go to crap so most of your cards will charge off then they go back and make a settlement like they are saving you money but they are not. They interest makes the amount a lot more all they do is make it look like your getting a deal and let’s not forget the fee you pay them so you really only save a couple of thousand which by the way you will have to get an attorney with because they do NOT take care of that for you when your taken to court like they told me they would. Do yourself a favor if you’re going to go this route do it yourself. Once your cards start to charge off make your own settlement don’t pay these people it’s a SCAM!!!
Reply from GRT Financial2026-07-23
Thank you for taking the time to share your feedback.
One of our specialists will be in touch shortly to discuss your concerns.
My experience has been okay. My main concern is that nobody contacts me with updates as to status of my case. When I was told I needed to contact, I was right on time, but when I text for information, it takes much longer than I expect. Hoping that the contact will become better soon.
Reply from GRT Financial2026-07-13
James, thank you for taking the time to share your feedback with us, we're sorry to hear that our communication cadence is not meeting your expectations. One of our specialists will be contacting you to discuss your concerns and better improve your experience, we look forward to speaking with you soon!
I'm glad we have started getting settlements. I have waited quite a while. Staff are helpful with questions/concerns.
Reply from GRT Financial2026-06-02
Dianne, thank you for taking the time to review your recent experience with GRT Financial! We’re so pleased to hear that you're receiving professional service and results from our team, we look forward to your continued program success.