GTRACING (gtracing.com) has a 4.1 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home & Garden and its reputation is good. 76% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Worth the purchase and will buy again in the future
The chair is absolutely amazing, its super comfortable super affordable great quality material and it shipped and arrived super fast. Would highly recommend people buy these chairs.
Reply from GTRACING2026-06-05
Hi Sean, thank you so much! Comfortable, affordable, great quality, and fast shipping — that's exactly what we aim for! We'll be here when you're ready for your next one. Happy gaming! — GTRacing Team
Edited:
This company actually replied back to me, apologized for the lack of service when I called, and offered a refund. They went above and beyond to help me. I changed my review. Chair wasn't what I wanted but the company came through for me. Very appreciated.
Original post:
Chair was fairly easy to assemble, and the colors and style looked like the photos online. However, I bought it because it was supposed to be really comfortable. The basic seat cushion is really firm and not very soft. I have already bought two additional cushions to try to make it more comfy.
Also the armrests are not adjustable. (To be fair, I didn't check that before I purchased.) So for me (I'm short), the armrests don't work. Apparently they do sell cushions for the armrests though.
Not a bad price but ultimately it is not what I wanted or expected. I called customer service and they just said "return it", they didn't offer anything else like a discount on a cushion or anything helpful.
This was definitely disappointing.
Reply from GTRACING2026-06-05
Hi Sean, thank you for sharing your experience! We're sorry to hear the chair wasn't the right fit for your needs. Our chairs are designed with a firmer support base for long gaming sessions, and we understand this may feel different from what some customers expect. We've reached out to you directly and would love to help find the best solution for you. — GTRacing Team
I ordered my GTRacing chair in November 2023 and recently the Bluetooth adapter died...I was devastated as the chair speakers still worked great and the chair itself was still super comfortable. Thankfully, when I reached out to customer support, they were able to ship me a replacement Bluetooth adapter. They were very responsive and kept me updated throughout; it was a very easy process!
If I ever need another chair in the future (which might be a while lol) I will be sure to get it from GTRacing as their quality and support are few and far between!
Highly recommend.
Reply from GTRACING2026-06-03
Hi Emma, this made our day — thank you so much! We're glad our support team could get you back up and running with a replacement Bluetooth adapter, and even happier to hear the chair is still going strong after all this time! That's exactly the long-term quality and care we strive for. We'll be here whenever you're ready for your next chair!
The price was good for the chair. Your customer service needs improvement. I called several times and got no answer. Eventually they called me back. My grandson is satisfied
with the chair.
Reply from GTRACING2026-06-03
Hi Jill, thank you for sharing! We're so glad your grandson is enjoying the chair! We're sorry for any inconvenience with reaching our team — we're glad we were able to connect and get things sorted. Hope your grandson enjoys many great gaming sessions ahead! — GTRacing Team
i was sent the wrong chair, i ordered the 800 and received a 500. no speakers or massagers like i paid for. i tried calling and never received any response.
Reply from GTRACING2026-06-03
Hi Ainsley, we're sorry to hear about your experience — this is absolutely not the standard we hold ourselves to. We'd like to make this right, so we've reached out to you directly — hope to hear back from you soon! — GTRacing Team
w
wayne · 2 reviews · Verified · Experienced 2026-05-21 ·
★★★★★
It’s a good chair, not so much for back pain
It’s a good chair, but not as good on my back as I had hoped. It was recommended for helping back pain, thus far it has not. Will change the rating if it ends up helping. Good quality chair tho
Reply from GTRACING2026-06-02
Hi Wayne, thank you for the kind words on the quality! We'd love to help you get the most comfort out of your chair — We'd like to see how we can make this right, so we've reached out to you directly — hope to hear back from you soon!
— GTRACING Team
The desk I ordered is good, But the monitor stands has a issue
The desk I ordered is good, but the dual monitor holder does not have anywhere to go besides the 2 T connections on the metal and it limits the monitors quite a bit
Reply from GTRACING2026-06-01
Hi Jacob, thank you for sharing your experience! Glad the desk is working well for you! The dual monitor holder is designed to mount onto the T-connections for stability and safety — however, we understand this may feel limiting depending on your setup. Please reach out to our support team and we'll be happy to help you find the best configuration for your monitors!
My package was delivered and a picture…but I still have not received it because it was nowhere the pic was taken
My package was delivered and a picture was sent but I can’t find it. It’s been a weeks and still I am searching. Please can I get my refund.
Reply from GTRACING2026-06-01
Hi Nataki, we're sorry to hear about your experience. We'd like to see how we can make this right, so we've reached out to you directly — hope to hear back from you soon!
— GTRACING Team
Shouldn't have to put it together piece by piece! It was very frustrating to put together. All tho it is kinda nice. Just not worth about 200$ if I gotta piece it all together. They are just plastic and metal pieces pretty much made into objects that your gotta piece up.
Reply from GTRACING2026-06-01
Hi John, we're sorry to hear about your experience. We'd like to see how we can make this right, so we've reached out to you directly — hope to hear back from you soon!
— GTRACING Team
The chair was easy to assemble, and came with all the parts. The only issue was we ordered the white chair to go with my son's gaming setup theme, but was slightly disappointed to see the color of the chair was more like a light gray and not a true white. The overall comfort and quality was as expected but the color didn't match what was selected.
Reply from GTRACING2026-06-01
Hi Charles, thank you for sharing your experience! We're glad the assembly was smooth and everything arrived complete. We're sorry the white didn't quite match your expectations — color can sometimes appear slightly different depending on screen settings and lighting conditions. We hope your son enjoys the comfort and quality of the chair!
Thank you .
For making the parts available for purchase
Reply from GTRACING2026-06-01
Hi John, thank you for the kind words! We believe in keeping our chairs running long-term, so having parts available is important to us. Enjoy your chair!
B
Brian B · 2 reviews · Verified · Experienced 2026-05-01 ·
★★★★★
Great chair, great price
Great chair, great price, it was also delivered early
Reply from GTRACING2026-05-29
Hi Jason, thank you for the kind words! Great chair, great price, and delivered early — that's the GTRacing experience we're proud of. Enjoy your chair!
To start, my chair didn’t get here for over 10 days when it was supposed to be two day shipping. All of the pieces were in thrown into the box without any protection. the box was also completely destroyed when it arrived. the color was not the same as it was in photos. The chair overall is okay, just not very satisfied with the experience.
Reply from GTRACING2026-05-30
Hi Kaity, we're sorry to hear about your experience. We'd like to see how we can make this right, so we've reached out to you directly — hope to hear back from you soon!
— GTRACING Team
Amazing chair, build quality is top notch, instructions are detailed and easy. Finished, it looks great in the office. For the price you can't beat it. GT added functional style & comfort to my work place
Reply from GTRACING2026-05-29
Hi Troy, this is exactly what we love to hear! Top notch build quality, easy assembly, and looking great in the office — that's the GTRacing experience we strive for. "Functional style & comfort" — you nailed it, that's exactly what we're all about. Thank you for the amazing words, enjoy every moment in your chair!
Hi Michael, thank you for the kind words! Great products backed by great customer service — that's always the goal. We appreciate your support! Enjoy your chair!
A
ALP · 1 review · Verified · Experienced 2026-05-18 ·
★★★★★
Nice chair
Nice chair. Great price. Arrived quickly.
Reply from GTRACING2026-05-29
Hi Ann, thank you for the review! Great chair, great price, and fast delivery — that's the GTRacing promise. Enjoy your new chair!
I cannot get this thing put together. I have tried laying on it to get the screws to catch, not happening. Super disappointed since my last GT chair has been solid for 4 years, but is now falling apart.
Reply from GTRACING2026-05-27
Hi Liz, we're sorry to hear about your experience. We'd like to see how we can make this right, so we've reached out to you directly — hope to hear back from you soon!
— GTRACING Team