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Business Services

Guardio

ClaimedCollecting reviews

204 reviews

4.4204 reviews
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About Guardio

Data updated
Website
guard.io
Category
Business Services
Location
United States
Status
Unclaimed
Last 12 months
204 reviews
Replies to negative
96% (22/23)
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About this business

Guardio is built to protect the way people live online and keeps you safe from scams, phishing, identity theft, and more. With real-time alerts, proactive monitoring, and cross-device coverage, it secures your devices, accounts, and personal information without slowing you down.Guardio detects threats early and helps stop them before they cause harm. Whether you’re browsing, banking, or texting, it runs quietly in the background, providing visibility, guidance, and peace of mind.

Written by the business, not verified by us.

Is Guardio legit?

Guardio (guard.io) has a 4.4 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Business Services and its reputation is good. 85% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 96% of negative reviews; Reviews mostly discuss User experience, Product, App. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers love how easily the application protects their devices from online threats, blocks spam, and stops malicious websites without slowing down their phones. People feel much safer browsing the internet and appreciate the prompt alerts regarding suspicious links and dark web activity. Some reviewers were not happy with unexpected billing charges and unwanted subscription renewals that were difficult to resolve. A few other people also felt that the software failed to work properly on their devices and struggled to uninstall it. Others mentioned initial difficulties getting the application to function correctly on both mobile phones and personal computers.

Auto-generated from all reviews of this business. For reference only.

What people say

I would like to be able to find a way…

I would like to be able to find a way to add email addresses and computers to guardians but haven't been able to. The one listed I don't use it all the time.

Reply from Guardio2026-08-05

Susan, thanks for sharing this. You should be able to manage Guardians for the accounts and devices you want to protect, so we'd love to help figure out what's getting in the way. Please email [email protected] with a bit more detail about what you're trying to add, and we'll walk through it with you. 💛 We're here to help keep your online world protected.

Abusive practices for seniors

Update: Increased rating given follow-up and response from team after my review. They resolved my issue and refunded the duplicate charges. Would have been nice to do this in the first place, but appreciate the action taken. Abusive practices for seniors. My dad signed up for Guardio, and he was charged three times for an individual annual subscription fee ($119 each time). I help my dad review his accounts and avoid any fraud and when I noticed the duplicate charges they were still pending, so figured it would get sorted before it cleared on his card. That did not happen and he in fact was charged three times. I contacted support and just kept going in circles with their chatbot and was told he was out of the refund window, and they offered to give me a VIP upgrade to the subscription. I insisted this was unacceptable and showed a screenshot of the charges and was never offered a refund for their poor practices. I work with seniors and find this an abusive practice, and especially shady as a company that is meant to protect its clients. I would avoid Guardio at all costs and find another trustworthy company.

Reply from Guardio2026-08-05

Jaimisa, we'd like to take a closer look at what happened here. Please email [email protected] with your dad's account details and the screenshot of the charges so the team can review everything directly. We want to understand exactly what happened and make sure you get a clear answer. 🛡️ We're here to help keep people safe online.

Online shopping is so much safer!!

I do most of my shopping online and I'm always grateful when Guardio blocks a malicious site.

Reply from Guardio2026-08-06

Online shopping should feel safe, not risky, glad Guardio's helping with that. Thanks for trusting us to catch the bad sites before they catch you. Happy, and safe, shopping, Maria.

I like knowing when they're anything…

I like knowing when they're anything affecting my accounts. It gives me piece of mind.

Reply from Guardio2026-08-06

That peace of mind is really the whole point, Richard. Glad Guardio's giving you visibility into what's happening with your accounts. Glad to be able to give you that.

So far guardio has done it's job

So far guardio has done it's job, some of the sites they warn about are sites that are good, but all in all they are good I'd like to see that they look at my emails better I get alot of scams luckily I kill them before they get me.thanks for your watchful eye

Reply from Guardio2026-08-06

Good to know the overall protection is landing, and noted on both the false positives and wanting sharper scam catching in email. That said, sounds like it wasn't quite a perfect experience, so if there's more detail you want to share on what didn't work, we're glad to dig into it. That kind of feedback is exactly what helps with tuning what gets flagged. Appreciate you staying sharp yourself in the meantime.

Customer service using the…

Customer service using the Fbomb,wouldn't refund the 2 purchaces,wanted pics of the front and back of my credit card. Will be disputing charges with my bank

Reply from Guardio2026-08-06

A refund conversation turning into that kind of exchange isn't something to wave off, it deserves a real look. Please email [email protected] with the purchase details so someone can review both the refund and how it was handled. Disputing with your bank is your call either way, but we'd rather make this right first if you give us the chance to fix it properly.

When I received a suspicious email and…

When I received a suspicious email and ask Guardio if it's a spam, they answer me right away to help. I appreciate that!

Reply from Guardio2026-08-06

That quick back and forth when something looks off is exactly what we want to be there for. Glad the team got you an answer fast. Thanks for trusting us with the question.

Great Customer Support

Guardio's support staff is kind, understanding and professional. They waste no time replying to questions or concerns. I'm very pleased with them!

Reply from Guardio2026-08-06

That means a lot, Annie. Our support team works hard to be quick and genuinely helpful, not just polite, so glad that came through. Thanks for taking the time to call it out.

I was looking for a feature in Guardio

I was looking for a feature in Guardio. Only supported in ios currently. Looking for SMS filtering.

Reply from Guardio2026-08-06

Good catch, that's a real gap, SMS filtering is only on iOS right now. Feedback like this is exactly what shapes what gets prioritized next. Thanks for taking the time to point it out.

Today Guardio blocked a website that I…

Today Guardio blocked a website that I was asked to go to to possibly invest in this company. It was a fake website . Thank you Guardio very much.

Reply from Guardio2026-08-06

That's a scary one to almost walk into, glad Guardio caught it before it went further. Fake investment sites are exactly the kind of thing we watch for. Stay just as sharp out there, and thanks for telling us.

I had a concern about how my Guardio…

I had a concern about how my Guardio was functioning. I reached out via email and got a response within minutes. I got a high level technical response and explanation that even I could understand. Great product and great support!

Reply from Guardio2026-08-06

Glad the team could get you a clear answer that fast, that's how support should work. Thanks for the kind words about both the product and the people behind it. We'll keep aiming for quick and understandable every time.

Use Guardio!

Guardio has protected my online activities and saved me from scams, etc. I plan to keep Guardio forever... which means i am extremely satisfied with their service. I highly recommend Guardio.

Reply from Guardio2026-08-06

Hearing "forever" is about the best compliment we could ask for. Glad Guardio's been catching the scams before they catch you. Thanks so much for the recommendation.

I get messages from the app telling me…

I get messages from the app telling me all that is blocked, even one when I was trying to make a purchase and I was blocked. Great job!!

Reply from Guardio2026-08-04

That's exactly the kind of catch we want Guardio making, even when it means flagging something mid-purchase, Jill. We'd rather you double-check a real risk than have one slip past. Thanks for sharing this, glad it's working the way it should.

This was my 1st time using Guardio Chat…

This was my 1st time using Guardio Chat for a concerned talk today. My mind was extremely anxious about a message I received. I have total peace of mind. Thank you Guardio!!!

Reply from Guardio2026-08-05

Turning an anxious moment into actual peace of mind is exactly what Guardio Chat is there for, Pamela. Glad your first time went that way.

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