I've been very pleased with service…
I've been very pleased with service protection.
Solid protection without having to think about it much, that's the balance we're always aiming for, Julie. Glad it's holding up for you.
Guardio is built to protect the way people live online and keeps you safe from scams, phishing, identity theft, and more. With real-time alerts, proactive monitoring, and cross-device coverage, it secures your devices, accounts, and personal information without slowing you down.Guardio detects threats early and helps stop them before they cause harm. Whether you’re browsing, banking, or texting, it runs quietly in the background, providing visibility, guidance, and peace of mind.
Written by the business, not verified by us.Guardio (guard.io) has a 4.4 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Business Services and its reputation is good. 85% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 96% of negative reviews; Reviews mostly discuss User experience, Product, App. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers love how easily the application protects their devices from online threats, blocks spam, and stops malicious websites without slowing down their phones. People feel much safer browsing the internet and appreciate the prompt alerts regarding suspicious links and dark web activity. Some reviewers were not happy with unexpected billing charges and unwanted subscription renewals that were difficult to resolve. A few other people also felt that the software failed to work properly on their devices and struggled to uninstall it. Others mentioned initial difficulties getting the application to function correctly on both mobile phones and personal computers.
Auto-generated from all reviews of this business. For reference only.I've been very pleased with service protection.
Solid protection without having to think about it much, that's the balance we're always aiming for, Julie. Glad it's holding up for you.
I would like to be able to find a way to add email addresses and computers to guardians but haven't been able to. The one listed I don't use it all the time.
Susan, thanks for sharing this. You should be able to manage Guardians for the accounts and devices you want to protect, so we'd love to help figure out what's getting in the way. Please email [email protected] with a bit more detail about what you're trying to add, and we'll walk through it with you. 💛 We're here to help keep your online world protected.
Update: Increased rating given follow-up and response from team after my review. They resolved my issue and refunded the duplicate charges. Would have been nice to do this in the first place, but appreciate the action taken. Abusive practices for seniors. My dad signed up for Guardio, and he was charged three times for an individual annual subscription fee ($119 each time). I help my dad review his accounts and avoid any fraud and when I noticed the duplicate charges they were still pending, so figured it would get sorted before it cleared on his card. That did not happen and he in fact was charged three times. I contacted support and just kept going in circles with their chatbot and was told he was out of the refund window, and they offered to give me a VIP upgrade to the subscription. I insisted this was unacceptable and showed a screenshot of the charges and was never offered a refund for their poor practices. I work with seniors and find this an abusive practice, and especially shady as a company that is meant to protect its clients. I would avoid Guardio at all costs and find another trustworthy company.
Jaimisa, we'd like to take a closer look at what happened here. Please email [email protected] with your dad's account details and the screenshot of the charges so the team can review everything directly. We want to understand exactly what happened and make sure you get a clear answer. 🛡️ We're here to help keep people safe online.
I do most of my shopping online and I'm always grateful when Guardio blocks a malicious site.
Online shopping should feel safe, not risky, glad Guardio's helping with that. Thanks for trusting us to catch the bad sites before they catch you. Happy, and safe, shopping, Maria.
Good to hear, Donnie, that's exactly the kind of thing we want caught before it becomes a problem. Short and to the point, and we'll take it. Thanks for the shoutout.
I like knowing when they're anything affecting my accounts. It gives me piece of mind.
That peace of mind is really the whole point, Richard. Glad Guardio's giving you visibility into what's happening with your accounts. Glad to be able to give you that.
So far happy with their protection. Get warnings promptly. Gives a lot of help & suggestions too.
Glad the warnings are landing when you need them, Melissa. That mix of speed and real guidance is exactly what we're aiming for. Glad to keep it coming.
So far guardio has done it's job, some of the sites they warn about are sites that are good, but all in all they are good I'd like to see that they look at my emails better I get alot of scams luckily I kill them before they get me.thanks for your watchful eye
Good to know the overall protection is landing, and noted on both the false positives and wanting sharper scam catching in email. That said, sounds like it wasn't quite a perfect experience, so if there's more detail you want to share on what didn't work, we're glad to dig into it. That kind of feedback is exactly what helps with tuning what gets flagged. Appreciate you staying sharp yourself in the meantime.
Customer service using the Fbomb,wouldn't refund the 2 purchaces,wanted pics of the front and back of my credit card. Will be disputing charges with my bank
A refund conversation turning into that kind of exchange isn't something to wave off, it deserves a real look. Please email [email protected] with the purchase details so someone can review both the refund and how it was handled. Disputing with your bank is your call either way, but we'd rather make this right first if you give us the chance to fix it properly.
Keeps me safe from malicious posts and mails!
That's the job, keeping the malicious stuff away before it reaches you. Thanks for the kind words, Joanne. Glad it's working the way it should.
When I received a suspicious email and ask Guardio if it's a spam, they answer me right away to help. I appreciate that!
That quick back and forth when something looks off is exactly what we want to be there for. Glad the team got you an answer fast. Thanks for trusting us with the question.
Guardio's support staff is kind, understanding and professional. They waste no time replying to questions or concerns. I'm very pleased with them!
That means a lot, Annie. Our support team works hard to be quick and genuinely helpful, not just polite, so glad that came through. Thanks for taking the time to call it out.
I was looking for a feature in Guardio. Only supported in ios currently. Looking for SMS filtering.
Good catch, that's a real gap, SMS filtering is only on iOS right now. Feedback like this is exactly what shapes what gets prioritized next. Thanks for taking the time to point it out.
Finally feel like I'm in control of my personal information
That feeling of being back in control is exactly what we're going for, Donald. Thanks for sharing this. We've got your back going forward too.
Today Guardio blocked a website that I was asked to go to to possibly invest in this company. It was a fake website . Thank you Guardio very much.
That's a scary one to almost walk into, glad Guardio caught it before it went further. Fake investment sites are exactly the kind of thing we watch for. Stay just as sharp out there, and thanks for telling us.
I had a concern about how my Guardio was functioning. I reached out via email and got a response within minutes. I got a high level technical response and explanation that even I could understand. Great product and great support!
Glad the team could get you a clear answer that fast, that's how support should work. Thanks for the kind words about both the product and the people behind it. We'll keep aiming for quick and understandable every time.
Guardio has protected my online activities and saved me from scams, etc. I plan to keep Guardio forever... which means i am extremely satisfied with their service. I highly recommend Guardio.
Hearing "forever" is about the best compliment we could ask for. Glad Guardio's been catching the scams before they catch you. Thanks so much for the recommendation.
I get messages from the app telling me all that is blocked, even one when I was trying to make a purchase and I was blocked. Great job!!
That's exactly the kind of catch we want Guardio making, even when it means flagging something mid-purchase, Jill. We'd rather you double-check a real risk than have one slip past. Thanks for sharing this, glad it's working the way it should.
A super company they have saved me more than you’ll ever know I could not ask for a better company you guys are the greatest thanks, Mike
That means a lot, Mike, thank you. Really glad Guardio's been there for you when it counted.
This was my 1st time using Guardio Chat for a concerned talk today. My mind was extremely anxious about a message I received. I have total peace of mind. Thank you Guardio!!!
Turning an anxious moment into actual peace of mind is exactly what Guardio Chat is there for, Pamela. Glad your first time went that way.
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