Guardio is built to protect the way people live online and keeps you safe from scams, phishing, identity theft, and more. With real-time alerts, proactive monitoring, and cross-device coverage, it secures your devices, accounts, and personal information without slowing you down.Guardio detects threats early and helps stop them before they cause harm. Whether you’re browsing, banking, or texting, it runs quietly in the background, providing visibility, guidance, and peace of mind.
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Is Guardio legit?
Guardio (guard.io) has a 4.4 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Business Services and its reputation is good. 85% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 96% of negative reviews; Reviews mostly discuss User experience, Product, App. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers love how easily the application protects their devices from online threats, blocks spam, and stops malicious websites without slowing down their phones. People feel much safer browsing the internet and appreciate the prompt alerts regarding suspicious links and dark web activity.
Some reviewers were not happy with unexpected billing charges and unwanted subscription renewals that were difficult to resolve. A few other people also felt that the software failed to work properly on their devices and struggled to uninstall it. Others mentioned initial difficulties getting the application to function correctly on both mobile phones and personal computers.
Auto-generated from all reviews of this business. For reference only.
GUARDIO actually works to protect my security and to eliminate aggravating ads.
I am very pleased with their thoroughness and quick response to problems.
Reply from Guardio2026-08-07
Thank you for sharing your experience, Beverly! 💙 We're delighted to know Guardio is keeping your security tight, blocking those annoying ads, and giving you quick support whenever you need it. We're always here to keep your browsing safe and hassle-free!
Guardio is the Best thing going Now since I've joined.Exemplary service and on top of things. To All the Staff Members behind the Scenes,I Salute 🫡 you. Great Job ya'll deserve a Raise!
Reply from Guardio2026-08-07
Thank you so much for the amazing review and kind words, Co'ty! 🫡 We're thrilled to hear that Guardio has been providing exemplary service for you. Our team works hard behind the scenes to keep your online security seamless, and feedback like yours means the world to us. Thank you for being a part of our community! 🛡️
Guardio intentionally makes it difficult to see what you are ordering or paying for in order to scam elderly people into purchasing something that they did not agree to. I requested a cancelation and refund. They refused to deactivate and return my momey.
Reply from Guardio2026-08-09
Making it hard to see what you're paying for isn't something we'd want anyone to experience, and a refused cancellation deserves a real answer. We can't access account details here, but please email [email protected] with your account email so someone can look into the cancellation and refund directly. We want this actually resolved, not just acknowledged.
They were suppose to charge monthly $10, For some reason I went into my account and got three charges totaling $439.75. I contacted them because there is no phone number, after 20emails back and forth they stated that they are refunding me $319.87 because they cannot find the third amount and said that I HAVE TO LOOK FOR IT. you can't make this up, I showed them my bank statement and they still said they cannot find the third charge....Now what? I'm not getting a response now.
Reply from Guardio2026-08-09
Being told to track down your own missing charge isn't how this should go, and we want this looked at properly. We can't dig into account specifics here, but please email [email protected] with your account email and the bank statement you mentioned, and ask for it to be escalated. This needs a real answer, not another runaround.
Live chat really got me through, when I got stuck. Thay are very reliable when helping you get started. I think Guardio is a very good security for any phone.
Reply from Guardio2026-08-09
Thank you, David! Live chat being there when you get stuck is exactly what it's there for. Glad it helped you get set up and feeling confident.
Seems to be working great but nowhere does site say it is US dollars which makes it very expensive for anyone on fixed income
Reply from Guardio2026-08-06
Thanks for sharing this feedback with us 💛 Please reach out to [email protected] so our team can look at your account options directly and help answer any billing questions. We're here to keep your online experience clear and safe.
Feels like they really know their business and I love the timely notice of questionable sites. It let's me make the choice to use the site or leave it.
Reply from Guardio2026-08-07
That's wonderful to hear! 🛠️ Giving you the right heads-up so you can browse safely and confidently is exactly what we aim for. Here to keep your online experience secure.
This site's been very helpful to me. I don't read very well and when I get the responses to not do something or warns me, I find it immensely helpful.
Reply from Guardio2026-08-07
We love hearing this! 💛 Making security warnings clear and easy for everyone to understand is a huge part of our job. We're always here to keep you safe online.
Absolutely do not give them access to your funds or bank account.. You will play hell trying to cancel a subscription! Constant run around and double charges. Yes they provide a service but it is a trap as far as Im concerned. Borderline scam. Just beware.. There are many other providers that are more on the up and up about charges and cancelations. Still dealing with it. Hopefully dont have to call my bank and see what can be done.. What a pain these guys are..
Reply from Guardio2026-08-06
Let's get this looked at properly. Please send your account details to [email protected] so our team can dig into what happened with your charges and help sort out your subscription. Protecting you, including your money and account, is what we're here for.
This Guardio app has helped keep safe from online threats. I know I am so much safer with this on my phone!!! Thank you Guardio for increasing my security after some fraud concerns in the last year!!!!
Reply from Guardio2026-08-07
That is wonderful to hear! 💛 Knowing you feel safe and protected after those fraud concerns means everything to us. We've got your back.
I purchased an annual subscription. They charged my account. I downloaded the app and that's when everything went south. The app just continually took me to the purchase process. I noticed right away that one particular phone number was not being blocked. Made me wonder what else was getting through. So I cancelled my subscription and requested a refund. They didn't cancel renewal of my subscription. Then told me my refund request was not within their time period of 3 days. It was day 5. So I'm out $119.88 for an app that doesn't work.
Reply from Guardio2026-08-07
Let's get this looked into properly. Please send an email to [email protected] with your account details so our team can review your setup issues and look into your refund request directly. Protecting you, including your account and money, is our top priority.
Have had Guardio for some time now. They have always provided the highest quality service alerting me quickly of spam messages and e mail and seeing whats on the dark web to erase. I now have upgraded protection and feel even more confident. Easy to work with and understand.
Reply from Guardio2026-08-07
Thank you for trusting us for so long! 🛡️ We're thrilled to hear the upgraded protection is giving you even more peace of mind. We're always here to keep your online world safe.
I have had so many problems with the Internet stuff it was crazy but then I got Gardio the best thing I could have ever done with Gardio on your side you can feel safe and protected
Reply from Guardio2026-08-06
We love hearing that! 💛 Knowing you feel safe navigating the web is the best feedback we could ask for. We've always got your back.
I just installed Guardio and discovered an email and a phone number that don't belong to me. When I asked thru a chat with a customer service person, she gave me clear instructions on how to remove them. From installation to problem resolved... less than an hour!
Reply from Guardio2026-08-06
That's exactly how we want support to work, fast and actually useful. Glad the team could track down that email and number and walk you through fixing it. That said, we noticed the experience wasn't quite a perfect one, so we'd love to know what didn't quite land for you. Thanks for giving Guardio a shot, and for the kind words.
Love that it takes away all the grief and insecurity I feel from all things internet
Reply from Guardio2026-08-05
Taking away that background hum of internet-anxiety is honestly one of the best things Guardio can do, Jasmine. Thanks for putting it that way, really glad it's working out.