Reliable, friendly, convenient and affordable. Welcome to Guardian Self Storage, the leading storage solution for homeowners, renters, students and businesses in the Hudson Valley. With 13 convenient locations throughout Dutchess, Orange and Ulster counties, we’ve got the space you need.
Is Guardian Self Storage legit?
Guardian Self Storage (guardianselfstorage.com) has a 4.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 67% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-12.
Unlike other storage facilities the climate control units really ARE climate control. Too bad there have not been any available for a long time. George is an excellent manager. He is always helpful and property is well maintained. I actually look forward to paying monthly rent bc it gives me an opportunity to ck in with George.
Reply from Guardian Self Storage2023-12-13
Randi,
Thank you so much for the great rating & for taking the time to post a lovely review. Working with customers like you makes our job worth while. Thank you!
Wishing you all the best,
Judy Motter
George (in Saugerties) is great to work with. He kept in touch with me while I was on vacation to let me know what was available. I appreciated the tour of the facility upon my return and his explanation of everything and his recommendations for what I needed. The location is very convenient for me and I am very pleased that you now have temp controlled units. Thank you.
Reply from Guardian Self Storage2023-12-12
Indira,
Thank you so much for the great rating & wonderful review. I am so happy to see that you are pleased with service. George is a fabulous manager & we are blessedto work with him.
All the best,
Judy Motter
I paid extra for a temp-controlled unit in Highland but with all the rain in the summer of 2023, alot of my items got damp and mildewed. They also use a terrible toxic chemical inside the buildings (to repel insects, perhaps), which has resulted in all of my cloth items (clothes, bedding, furniture) getting basically ruined because of this smell. It would costs thousands of dollars to get everything cleaned. I did ask the management when I first rented the space if they could remove the toxic-chemical-emitting devices from the building, and they said they would, but apaprently they never did. Every time I need to enter my storage space my lungs and throat ache from the chemicals. These toxins are not only bad for your stuff, they're bad for your health.
Reply from Guardian Self Storage2023-12-01
Hello,
I would like to begin by thanking you for choosing to rent with us. Your business is truly appreciated. I do recall being made aware of your concerns. It was my understanding that we were able to resolve them, I see now, that was not the case. Please accept my sincerest apologizes for your dissatisfaction. I can assure you that I will investigate the situation & discuss solutions with our Maintenance Supervisor.
I wish you all the best,
Judy Motter
Very nice staff…..treated me with respect and very helpful to all my needs….I appreciate guardian for keeping my stored items safe. I didn’t lock my storage properly and I was notified immediately through email and a phone call….they actually check your storage to make sure it’s locked. Thankyou to Scott and staff, I appreciate you!!!
Reply from Guardian Self Storage2023-11-25
Diana,
Thank you so much for the great rating & for choosing to rent with us. Scott is an awesome manager & we are blessed ti have him on staff.
All the best,
Judy Motter
Rich the manager was awesome. Very helpful, informative and detailed. So far so good!
Reply from Guardian Self Storage2023-11-21
Thank you so much for the great rating & for taking the time to post a review. We sincerely try to make storage easy. I am so happy to see we were able to do that for you!
All the best,
Judy Motter
We were very well taken care of by Kristi Klag. She was extremely clear, efficient and kind. She made the whole process smooth and easy. Also we like the space a lot. It's clean and well maintained and feels safe. We are very happy we made this change
Reply from Guardian Self Storage2023-11-10
Lois,
Thank you so much for the great rating & for taking the time to post a review. I completely agree with you, Kristi is fantastic & we are blessed to work with her!
All the best,
Judy Motter
No one wants to really have a storage unit, but sometimes it is necessary. The place is always clean. The real secret to the building's success is the people. My main contact is the office; this is my contact with Guardian. Sharon is the type of person I would want, running my office, every
day of the week. She not only makes my involvement with Guardian easy--she makes it pleasant. She never seems to have a bad day. I have just retired from my business of 40 years, and if I still had it in operation; I would have done my best to steal her away AND have her running my office. There's such a shortage of good people today, you just don't forget the good ones and you always remember the outstanding one's name--Sharon.
Reply from Guardian Self Storage2023-11-07
Ray,
Thank you so much for the great rating & for taking the time to post such lovely compliments about Sharon. I completely agree with you, she is a wonderful person & property manager. We are blessed to have her on the team.
Wishing you all the best,
Judy Motter
It was easy I called and needed a unit fast and the guy who answered the phone was very helpful and got me set up to move stuff in within an hour. I like that it’s 24 hour access. The sign at the gate was helpful bc I put my code in and then # sign but after that didn’t work 2x it said try again I read the sign to see you actually hit * after your code.
I did send a email that was quickly answered bc the door had a piece of track missing. The door still works but I wanted to let them know it was like that before I moved in. It works so I told them I did not need it fixed right away.
Reply from Guardian Self Storage2023-11-03
Thank you for the geed rating & great review. We understand how stressful moving can be & sincerely try to make storage easy. I am so glad to see that we were able to do that for you.
Wishing you all the best,
Judy Motter
Anita is fantastic couldn’t ask for better customer service. As a business owner this is exactly the type of employee I would want representing my company
Reply from Guardian Self Storage2023-10-23
Bob,
Thank you so much for the great rating & for taking the time to post a review. You can be sure I will share your comments with Anita & her peers.
Thank you Bob,
Judy Motter
Vicki McDonald, Property Manager, was absolutely wonderful to work with. She explained everything and was patient with our questions. Hands-down amazing!
Reply from Guardian Self Storage2023-10-19
Hamilton,
Thank you so much for the great rating & review. Vicki is fabulous & we are blessed to have her.
Wishing you all the best,
Judy Motter
Heather was excellent to deal with! Very thorough and pleasant! She made the process so easy.
Reply from Guardian Self Storage2023-09-22
Valerie,
Thank you so much for the great rating & for taking the time to post a review. I completely agree with you, Heather is great & we are blessed to have her here!
Wishing you all the best,
Judy Motter
Great price and the staff are so nice and always helpful. The storage facility is very secure and well-maintained
Reply from Guardian Self Storage2023-09-18
Dena,
Thank you so much for the great rating & for taking the time to post a review. I am so happy to see that you are pleased with your experience & were willing to share your experience on line!
Wishing you all the best,
Judy Motter
Vicki was a please to work with. She had alot of patience with me on trying to decide what unit size was best for me. Place is very clean, well maintained and has easy access. I am happy with the service and my unit.
Reply from Guardian Self Storage2023-09-18
Stephanie,
Thank you so much for the great rating & for taking the time to post a review. I am so happy to see that you are pleased with our service & property. I completely agree with you, Vicki is great!!
Wishing you all the best,
Judy Motter
Starting our storage three months ago has been the best from the start. Vicki took and gave us the tour and knowing that she cared for us is what made our decision. We are happy with our service and the storage unit has been working out great!! The size and the convivence and how clean it is. This is where you would want to be.
Reply from Guardian Self Storage2023-09-13
Kathy,
Thank you so much for the great rating & for taking the time to post a review. I am so happy to see that you are please with our service & with your storage room. Your comments are so appreciated!
Wishing you all the best,
Judy Motter
Jeff has been great all the time with our interactions!!!
But during the summer months when. It’s 95+ degrees can you use the a/c in the loading dock, elevator, and of course, on the floors?? thanks it’s very suffocating in there for that amount of heat!!
Reply from Guardian Self Storage2023-09-11
Hi Julie,
Thank you so much for the great rating & kind words about Jeff. I completely understand your comments about the heat wave we were recently experiencing. There is a/c on the floors, I will discuss your other suggestions with Jeff. Much appreciated.
All the best,
Judy Motter
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