Reliable, friendly, convenient and affordable. Welcome to Guardian Self Storage, the leading storage solution for homeowners, renters, students and businesses in the Hudson Valley. With 13 convenient locations throughout Dutchess, Orange and Ulster counties, we’ve got the space you need.
Is Guardian Self Storage legit?
Guardian Self Storage (guardianselfstorage.com) has a 4.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 67% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-12.
DO NOT STORE YOUR TRAILER HERE!!!
I got my $5000 new enclosed trailer stolen!!
The person had a code to get in, They had video on it and took a day to show the police the video. Then they refused to reimburse me. They refused to let me see the video and tell me who owned the code that got them in the "Secure" facility!!! The police didn't even have the courtesy to let me know what was going on!!!
These people are protecting the criminals and treat me like its none of my business to know whats going on. Kind of like someone stole a shovel out of my garage.... No big deal!
If you have a trailer in this facility you better remove now or risk getting it stolen!!!
Heather showed empathy and was so consoling with my situation for needing the storage unit. She related to me and listened to what I had to say. I am very happy with my interaction with her and I would deal with her only if I had that choice. beautiful personality and highly professional.
Reply from Guardian Self Storage2024-02-14
Peter,
Thank you so much for the great rating & review. I am so pleased to see that your interaction with Heather was wonderful. We strive to make storage asy, really glad we were able to do that for you.
All the best,
Judy Motter
Customer service was very good. She was very friendly and efficient and took care of everything for me. Overall, it was a very pleasant experience. I did have a little trouble finding the storage unit due to the placement of the number. However, the unit was nice and clean. Overall very pleased.
Reply from Guardian Self Storage2024-02-06
Thank you so much for the great rating & wonderful review. I am so happy to see that you are pleased with our service. If you need anything, don't hesitate to ask.
All the best,
Judy Motter
Great experience. George has been very attentive and helpful.
Very happy and satisfied.
Diego G.
Reply from Guardian Self Storage2024-02-04
Diego,
Thank you so much for the great rating & for taking the time to post such a lovely review regarding George.
I sincerely appreciate your time & comments.
All the best
Judy Motter
The process was simple and explained to me. I PIF for 13 months. The space is close to my home. So far, I haven't moved a single box into the space, but I am glad I have it.
Reply from Guardian Self Storage2024-02-04
Elizabeth,
Thank you so much for the great rating & feedback regarding your experience with our services. I am so happy to see that you are happy, it truly makes my day!
all the best,
Judy Motter
Rich made the entire experience easy. It was a pleasure doing business with him.
Reply from Guardian Self Storage2024-02-01
Thank you so much \for the great rating & for taking the time to post a review. Compliments such as yours really mean a lot, I will share with Rich & the team.
All the best,
Judy Motter
We have been using Guardian Storage both for our business for years and recently for personal use. We would not go anywhere else! Chris, the manager, has always been so accommodating and helpful. We have never had any problems accessing or using the facility! We would highly recommend Guardian!
Reply from Guardian Self Storage2024-01-26
Doug,
Thank you so much for the great rating & for taking the time to post a review. I am so happy to see that you have a great experience with Chris. I completely agree with you, he is a wonderful manager. I sincerely apprecaite you sharing your comments!
Wishing you all the best,
Judy Motter
Very nice clean place. Rich the manager is a great person who is as cheerful as he is helpful
Very nice clean place. Rich the manager is one of the nicest people I’ve met in a long time
Reply from Guardian Self Storage2024-01-18
Terry,
Thank you so much for the great rating & for taking the time to post a review. I completely agree with you, Rich is wonderful & we are a better company with him here.
All the best,
Judy Motter
We were referred to Guardian in the midst of an emergency. George was so knowledgeable and friendly! We definitely appreciated the ease with which he helped us get into the right unit. Thanks to George we felt safe and secure in our choice to go with Guardian!
Reply from Guardian Self Storage2024-01-10
Thank you so much for your great rating & for taking the time to post a review. We understand first hand how stressful life can be at times, I am so happy that George was able to make yours less stressful!
All the best,
Judy Motter
I'd take these positive reviews with a grain of salt because the building of my climate-controlled unit has become infested with mine. Most, if not all, of my belongings are no longer salvageable. The only reason one leases a storage unit is for a safe space for one's things, and unfortunately, they won't be safe here. I would not recommend this storage facility to anyone.
Reply from Guardian Self Storage2024-01-01
Clayton,
I am so sorry to see that you experiened an issue with your storage room. In reviewing your account I see that there have not had any prior issues. Please give us a call so we can rectify your situlation asap.
Thank you
Judy Motter
Christine was kind and very patient. Your storage unit is very affordable & clean.
Reply from Guardian Self Storage2023-12-30
Glenda,
Thank you so much for the great rating & for taking the time to post a review. I sincerely appreciate both.
Wishing you all the best,
Judy Motter
The friendliness of the staff -- the details I got in advance --- the clarity with which the issues were described --- and it was easy to store my stuff --
Reply from Guardian Self Storage2023-12-27
Michael,
Thank you so much for the great rating & review. We sincerely try to make storage easy. I am happy to see we were able to do that for you!
Wshing you all the best,
Judy Motter
My husband and me love this place, the guy in the front desk was so gentle, kind, excellent customer service and my dog love him too ♥️ thank you so much Richard
Reply from Guardian Self Storage2023-12-27
Safira,
Thank you so much for the great rating & review. Your comments sincerely mean a lot to me personally & us as a team. I am so happy to see how pleased you are.
All the best,
Judy Motter
Property Mgr. Rich Dewitt. went above an beyond to help me. I'm a return customer. The Wappengers Facility is awesome.very clean and well maintained.
Reply from Guardian Self Storage2023-12-20
Thank you very much for the great rating & for taking the time to post a review. I am so happy to see that you are a returning customer, thank you! Rich is a great manager. I will share your compliments with him.
Wishing you all the best,
Judy Motter
Thanks to Kristin's friendly way of being the expericence of opening a storage space was enjoyable and easy.
Reply from Guardian Self Storage2023-12-20
Joanna,
Thank you for the great rating & for taking the time to post a review. I completely agree with you, Kristen is awesome & we are blessed to have her with us.
All the best,
Judy Motter
I really like this establishment. They are great. Friendly service. Amazing. Local.I have used them several times. And what I really like about then is that I can access my belongings 24 hours a day.
Reply from Guardian Self Storage2023-12-19
Shaun,
Thank you so much for the great rating & review. I am so happy to see that you are pleased with our service & property. I sincerely appreciate your choice to store with us.
All the best,
Judy Motter
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