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Guardian Self Storage

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101 reviews

4.8101 reviews
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About Guardian Self Storage

Data updated
Website
guardianselfstorage.com
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
1 review
Replies to negative
67% (2/3)
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About this business

Reliable, friendly, convenient and affordable. Welcome to Guardian Self Storage, the leading storage solution for homeowners, renters, students and businesses in the Hudson Valley. With 13 convenient locations throughout Dutchess, Orange and Ulster counties, we’ve got the space you need.

Is Guardian Self Storage legit?

Guardian Self Storage (guardianselfstorage.com) has a 4.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 67% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-12.

What people say

Company spokeswoman was outstanding

Company spokeswoman was outstanding. Knowledgeable and helpful. Made the decision quite easy.

Reply from Guardian Self Storage2023-04-04

Michael, Thank you so much for the great rating & review. I am so happy to see that you are pleased with our service. We sincerely try to make storage easy, glad we were able to do that for you. All the best, Judy Motter

Richard is a true profesional

Richard is a true profesional. Very clear, no funny business or omissions of information. Very comfortable and pleasant to talk to him. Very good job!!

Reply from Guardian Self Storage2023-03-29

Anthony, Thank you so much for the great rating & for taking the time to post a lovely review. I am truly happy that you are pleased with our service. Wishing you all the best, Judy Motter

Best Storage Company

Anita is always so nice and understanding when it comes to getting a storage unit. I haven’t been with any other storage company because the prices are affordable and the units are spacious. I really love being about of the Guardian Self Storage family.

Reply from Guardian Self Storage2023-03-17

DeAndra, Thank you so much for the great rating & for taking the time to post a review. I am so happy to see that your experience with Anita has been positive. She is a great manager & we are blessed to have her here. Wishing you all the best, Judy Motter

George is phenomanal

George is phenominal. Major help! The facilities are clean, and perfect. Best Storage facility I've ever been to.

Reply from Guardian Self Storage2023-03-06

Robert, Thank you so much for the great rating & review. I am so happy to see tat you are pleased with our property & with George. I completely agree with you, he is great!! Wishing you all the best, Judy Motter

Great place to store your things!

So far, this is a great experience! I needed a small, temperature controlled unit, in a safe location very quickly. The process was quick and easy. Kristi was friendly and helpful over the phone, but you can also sign up online. I started put my stuff in the same day.

Reply from Guardian Self Storage2023-02-27

Jess, Thank you so much for the great rating & for taking the time to post a review. I am so happy to see that you are pleased with our service & that your process was smooth!! Great! Wishing you all the best, Judy Motter

Both of the units I am renting have…

Both of the units I am renting have been dry secure and easily accessible when ever i want.

Reply from Guardian Self Storage2023-02-06

Thank you so much for the great rating & for taking the time to post a review. I am so happy to see that everything is going well with both of your units!! Wishing you all the best, Judy Motter

Mold on items, harassed by management

There was mold all over half of my items. Furniture and clothes. It caused us to get sick. The management team harassed us to remove the items we had to leave behind and threatened to charge us a clean out fee. Very disappointed.

Reply from Guardian Self Storage2023-02-03

Hello, I am so sorry to hear that you experienced an issue renting us. We pride ourselves on the care & upkeep of our properties, I too am disappointed. If you would like to discuss your situation, please feel free to call me at 845-471-6000x2. Sincerely, Judy Motter

A God's send when I needed room

Very easy to book, use. Great staff to make transitioning accommodating. Clean & secure. Highly recommended if you need a temporary solution to your busy & full life.

Reply from Guardian Self Storage2023-01-31

Thank you so much for the great rating & review. I am so happy to see that we were able to get you a storage room when you needed it!! We pride ourselves on making storage easy, glad it was easy for you. All the best, Judy Motter

Couldn't be better!

Excellent experience, Kristi is terrific, was recommended by my daughter and we both agree it is the best storage unit in the area (have tried others but ages ago). Property clean, entrance seamless and smooth.

Reply from Guardian Self Storage2023-01-26

Deborah, Thank you so much for the great rating & for taking the time to post a review. I am so happy to see that your interaction with Kristi was so pleasant & that you are pleased with our property. That is what we strive for! All the best, Judy Motter

Professionally run, knowledgeable staff

Any dealing I’ve had with Guardian has been friendly, professional and positive. Staff is knowledgeable and trustworthy. I’ve dealt mostly with Vicky from Fishkill on Rte 9, Scott and Chris K from Wappingers Rte 9 and Richard and Chris J from Rte 376 in East Fishkill (Wapp address). All of who are an asset to your business and I thank them for any help they have given me.

Reply from Guardian Self Storage2023-01-11

Thank you so much for the great rating & fantastic review. We sincerely try to make storage an easy & professional process. I appreciate knowing we were able to do that for you. All the best, Judy Motter

I would Highly recommend Guardian Self Storage in Walden, NY

Sharon was extremely professional, friendly and personable. I did not feel rushed as she processed my rental of a unit and was very thorough in explaining everything to me and answered any questions that I had. The office and grounds were immaculate. One of the reasons I chose this storage company because it looked safe, clean and well maintained.

Reply from Guardian Self Storage2023-01-10

Kim, Thank you so much for the great rating & review. I am so happy to see that you are pleased with the service you received from Sharon & with our property. We strive to make storage easy!! Wishing you all the best, Judy Motter

Top notch experience

I had an excellent experience working with Guardian. Unlike many places, you can call Guardian and speak directly with the person running the facility. They provide an accurate, no pressure quotation. Once you decide on the space, they set everything up online and have your storage area, paperwork, and lock prepared on move in day. The facility is well gated, super organized, and clean. I have confidence that my items will be clean and safe.

Reply from Guardian Self Storage2022-12-29

Jay, Thank you so much for taking the time to give us such a great review. We really appreciate it! I'm pleased to hear everything went well with your rental. We understand you have choices with self storage and appreciate you choosing to store with us. Sincerely, Bryn Morgan

MY EXPERIENCE WITH GUARDIAN SELF…

MY EXPERIENCE WITH GUARDIAN SELF STORAGE WAS EXCELLENT. KRISTI WAS FRIENDLY, TRANSPARENT, PATIENT AND ANY AREAS OF CONCERNS WERE ADRESSED. THE UNITS ARE CLEAN AND VERY WELL KEPT METICOUSLY. GUARDIAN SELF STORAGE IS HIGH RECOMMENDED.

Reply from Guardian Self Storage2022-12-19

Michael, Thank you so much for the great rating & review. I could not agree with you more, Kristi is an outstanding manager & we are blessed to have her. Wishing you all the best, Judy Motter

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