Stun gun/ flashlight
I purchased the tactical flashlight/stungun, worked great for about 2 weeks then flashlight quit working , stun gun still worked . So decided to see why it was rattling when shook ? Well I couldn’t believe what I saw, the battery , wires and all internal parts had 2 pieces of cardboard folded into little pieces holding everything tight together , I removed them and and all the internal parts were so loose it was a matter of time it was gonna break anyway. It looked like 6 yo put these together and hoping no one would open and see. Well I’m telling you open back end of flashlight and inspect the product , like me, you’ll be very disappointed. Let me know if this has happened to anyone else , oh called customer service and well let’s say I still have the broken flashlight .
Hello Steve, Thank you for your feedback. We're genuinely sorry to hear about your experience with the flashlight. We stand by the quality of our products and regret any deviation from the standards we aim to uphold. Please note, while we do not currently offer phone support, we respond to all email inquiries within 24–48 hours (Mon–Sat) and are committed to resolving any issues promptly. If you have not already done so, please reach out to us at [email protected] so we can assist you directly. We are committed to issuing a working replacement or providing a full refund within the terms of our return policy. We appreciate your support of our small business and the opportunity to make things right. Update 06/10/25 Hello Steve, After a thorough search of our records, we have not located a completed purchase under your name or email address, which suggests the item may have been purchased from a different seller. While some third-party vendors may advertise similar products, we can only support items sold directly by Gunner Gear LLC. That said, if you believe this was purchased through us, please reply to our email or reach out directly with your order number or any other identifying details, and we’ll be happy to look into it further. We are a small American company that stands behind the quality of our products and our commitment to customer satisfaction. We always encourage customers to contact us directly so we can provide the support they deserve. We hope to hear from you soon and appreciate the opportunity to assist. Best regards, Customer Service Team Gunner Gear
GOTRAX
Backcountry.com
Flightpath Golf
DeerRun US
Palmetto State Armory
Killer Motorsports
PADI
HOVERFLY