Gunner Gear offers the highest quality brands that experts have come to know and trust. By partnering and networking with the top companies in the industry, they've built an online reputation that is unmatched with prices that are unbeatable.
Written by the business, not verified by us.gunnergear.com (gunnergear.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Sports and its reputation is good. 81% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-02.
Reviewers had a great experience with this company, frequently sharing how much they enjoy the extensive catalog of practical items. Customers consistently praise the exceptional quality, innovative design, and overall reliability of the self defense gear they purchase. People also appreciate receiving fast shipping times and experiencing helpful customer support whenever they are asking questions. Some reviewers were not happy with slow response times or noticed that emails sent to support went completely unanswered. A few other people also felt that the online ordering system was a bit confusing, which occasionally led to unexpected charges or unwanted multiple orders.
Auto-generated from all reviews of this business. For reference only.My husband loves his knife set and we are about to receive our last one. We had problems with our credit card on this one and the team worked with us quickly as we got the bank to stop declining and we're finally able to make the transaction. Thank you!
My package was sent back to them as the address was incorrect. I immediately contacted them and they resent it with correct address. My order was exactly what I wanted and I was very pleased. I will certainly recommend this company to everyone, especially when they see my mercandise!
Great merchandise and service.
Perfect, thank you
Kudos to Emily S your customer support specialist for handling my issue. Emily did a great job offering suggestions, promptly retarding my emails and finally resolving the issue completely. As I said before… Gunner gear offers-unique and quality products and based on the support I received from Emily, you have excellent customer support. Those two things combined, are key to a successful thriving business. Well done! Mike
Overall not impressed with the GunnerGear company, received their add through Guns.Com for the "Silverback" limited supply knife *flash sale* my total was $133.07 with shipping, not bad considering the knife is $190 not on sale. Then came the shipping, the company wrapped the shipping label over the edge of the package according to USPS which caused it to be delayed almost a week which I reached out to try and inform them of the issue to prevent further customer ordered being mishandled but they disregarded and reinformed me the package was coming and they had done their part. Today the knives finally came in and I'm not very impressed, for knives that new should have been 190$ I was expecting higher quality. Knives came with screws loose, scratches and rough spots on the aluminum and steel blade. I'm a machinist so I care a lot more about the finish quality of a product and might be picky but even for some $60 knives they seem to have lacked in the Quality Control department or maybe I was just expecting more. If your looking for a EDC knife that is high quality and stands out look elsewhere, but for a daily carry that you'll use and abuse these aren't bad knives at all. Blades are sharp, double action in and out is snappy and smooth overall build quality isn't bad. Just overall unimpressed with the finish quality of the machining and the paint/coating. And the responses from the company. (Again they did nothing wrong but could improve on the way they handle their packaging but didn't reach out or inquire to figure out what about, just claimed they did their part.) Was excited for high quality USA made knives and while they are indeed USA made I wouldn't say the quality stands head n shoulders above other brands. Would love to hear some feedback from the company and talk to someone about my thoughts and experience to help prevent more new customers from having the same issues.
Hi Mathew, Thank you for your thoughtful and detailed review. We’re sorry to hear your experience didn’t meet your expectations and would like to offer some clarification. Your order (#DA5DA2852C) was placed on 07/17/25 and shipped on 07/19/25. We provided tracking information and fulfilled the order within the promised time frame. While we regret that USPS may have delayed the final delivery due to a label handling issue, we were not made aware of this concern until after shipment, and we did reply promptly to each of your emails. We genuinely value feedback about shipping practices and product quality. The Silverback is designed to be a practical, durable everyday carry option, though it should absolutely meet a standard of finish we can be proud of. If you believe your knives arrived defective or below that standard, please contact us at [email protected] with photos, we’d be happy to investigate and offer a solution. We appreciate your support and your honesty, and we’d be grateful if you’d consider updating your review to reflect the full resolution of the issue. Your input helps us continue improving the customer experience. Best regards, Customer Service Team Gunner Gear
Great products. Reasonable pricing. Good communication.
I did order some products from this company and I was not impressed with the quality. Somehow I was registered in the knife of the month club (don't recall signing up for that)? I cannot get through to talk to a real person. Not impressed.
Hello Scott, Thank you for your feedback. I'm sorry to hear about your experience and would like the opportunity to make things right. We were unable to locate an account under your name, but we’d be happy to assist further. Our support is centralized through email to ensure clear and documented communication. Please reach out to us at [email protected], and we’ll gladly review your order, clarify the subscription enrollment, and provide return options if needed. We appreciate your support and look forward to helping resolve this for you. Best regards, Customer Service Team Gunner Gear Update 07/24 We were able to connect with Mr. Mclaren and clarify the details regarding the subscription. He chose not to return the most recent shipment for a refund, and the matter has since been resolved.
Awesome Customer Service. Absolutely Love the EDC Knife I received. Great Communication. Thanks for helping us Support the U.S.A. Keep up the wonderful work you are doing. Thanks Again
When the item I purchased failed. I sent memo to support. They replied with a solution. Gunner backs there products
Got a Trump knife for free just had to pay for shipping. Doesn’t get better than that, right. Once the order was in route I could track the order if I wanted to. It was delivered on the very day the tracking said it would arrive. The Trump knife was way better than I thought it would be. Very nice actually. Thanks again for sharing the offer and shipping it to me. Great job Gunnergear!
Terrific quality, sturdy built and top quality release/extraction mechanism. Good steel on blade, holds a sharp edge.
In my opinion, the different products I received, some were cool, unique and useful. But, I thought the price was the same for the good stuff and the not quite good worth the price products. Basically, overall not everything was worth the subscription price.
My experience with gunnergear has always been great!! The products are outstanding!! Custer service is top notch!!
I have been purchasing different products from Gunner Gear and not only the products are of excellent quality but their customer service is excellent as well. Thank you Gunner Gear.
I contacted Gunner Gear with a question I had about my Black Widow Blade. It was a gift and the action had stopped working causing the blade to slide freely in the handle. They replied within a few minutes with an easy reset troubleshoot and my knife is back in action! I will be back for more!
Great selection and looked forward to each month's surprise!
I truly appreciated how Ms. Emily helped me with my problem of a defective Trump pen. Though it may have seemed trivial, she was really helpful and gave attention to how the problem could be solved all the way to sending a replacement to my niece who lives in California since I am from the Philippines and ordered through her. I did not expect the caring attention she gave -she has shown me what a great and reliable company you are! Thank you!
I have made many purchases from Gunner Gear and have been really happy with them. I had two knives which quit working, so I contacted their customer support. They responded immediately and helped me get the knives replaced through the warranty. It was easy and seamless and they were a big help. I’ll hands down keep doing business with them.
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