Gunner Gear offers the highest quality brands that experts have come to know and trust. By partnering and networking with the top companies in the industry, they've built an online reputation that is unmatched with prices that are unbeatable.
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Is gunnergear.com legit?
gunnergear.com (gunnergear.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Sports and its reputation is good. 81% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-02.
What reviewers say
AI generated
Reviewers had a great experience with this company, frequently sharing how much they enjoy the extensive catalog of practical items. Customers consistently praise the exceptional quality, innovative design, and overall reliability of the self defense gear they purchase. People also appreciate receiving fast shipping times and experiencing helpful customer support whenever they are asking questions.
Some reviewers were not happy with slow response times or noticed that emails sent to support went completely unanswered. A few other people also felt that the online ordering system was a bit confusing, which occasionally led to unexpected charges or unwanted multiple orders.
Auto-generated from all reviews of this business. For reference only.
I purchased a rechargable flashlight from this company. It will not charge!
Reply from gunnergear.com2025-12-29
Hello Scott,
Thank you for sharing your feedback.
We would like to clarify that the item purchased on 08/15/25 was a stun gun flashlight. At this time, we have not received any contact from you through our official support email, so we have not had the opportunity to assist or troubleshoot the issue.
We kindly ask that you reach out to our support team directly at [email protected]
so we can help resolve this for you. Once we’ve had the chance to assist, we invite you to update or remove your review to reflect the outcome.
We are committed to standing behind our products and assisting our customers when given the opportunity.
Best regards,
Customer Service Team
Gunner Gear
All of your products are first class, everything comes in a timely manner. I have yet to be disappointed. Your website is easy to follow, easy to order and follow various products
Thank you,
Tony Morris
Destin, FL
I purchased your stun guns.
They worked for the first month.
Just after the 30 day return warranty all 3 are dead.
Pathetic company.
Just received an email on how to troubleshoot. The trouble is email, does not recognize gunnergear.com
Do you have another way to contact you????
Reply from gunnergear.com2025-12-20
Hello Mike,
Thank you for your feedback.
We want to clarify that our records show no prior contact from you regarding this issue. In many cases, stun gun performance concerns are resolved through a simple troubleshooting step, which our support team is always happy to provide.
We kindly ask that you reach out to our customer support team directly by email so we can properly review the matter and assist you. At this time, we have not been given an opportunity to help resolve the issue.
Once contact has been made and assistance provided, we respectfully ask that you update your review to accurately reflect that support process.
Best regards,
Customer Service Team
Gunner Gear
A little wait for a perfect product.everything was as they said!
At first I thought it was taking a long time to get the products I ordered but it didn't take that long at all, I was just being impatient. Then when I received what I ordered I was really surprised they were very high quality and better than I expected.one of the items I had heard claims in the past from other companies that was never true or even close,so I was kinda of sceptical,to be honest and was I surprised I didn't think that it was even possible.there claims on what they say are all true and true to their word.
I placed my first order with Gunner Gear and ran into a shipping issue. Honestly, my memory of how it happened wasn’t great, but they never held that against me. They could’ve easily written me off as a questionable first-time customer, but instead they stepped up, did the right thing, and made me whole.
That kind of integrity is rare. Emily in customer service was especially great—professional, fair, and quick to help.
Gunner Gear earned my trust, and their catalog is excellent. I’ll be a repeat customer for sure. Highly recommended.
Just received my Black Carbon Blade, and WOW!!! For the price, it is a total steal!! the blade is honed and sharpened to perfection. It opens and closes like a Swiss bank vault. Thanks G&G!
I received a pair of ear protectors that are just plain cheap, plastic headband, no way to expand for larger heads, looks like from a toy department. I took them back to work, and just missed the return deadline by 2 days, and they would not allow a credit or return. I am done with gunnergear.com. Quality is going downhill fast.
Reply from gunnergear.com2025-11-14
Hello Mark,
We’re sorry to hear you feel that way, but your review does not reflect the full context of your experience. Your order was delivered over 30 days prior to your refund request, and as a small business, we must uphold our clearly stated return policy to ensure fairness and consistency for all customers.
While we understand missing the return window can be frustrating, our policy is transparent and applies equally to every customer. Had you contacted us within that timeframe, we would have gladly offered a refund or replacement without hesitation.
We take pride in providing affordable, functional products for our customers and stand by the quality of our items as represented. We encourage all customers to review our return and warranty terms prior to purchase to avoid future misunderstandings.
Best regards,
Customer Service Team
Gunner Gear
Ordered a Trump 45-47 knife and it broke on the 3rd deployment. Emails to Support went unanswered. I couldn't find a phone number. $50 wasted. Buyer beware. It is my last purchase from gunnergear.com.
Reply from gunnergear.com2025-10-29
Hello Jay,
Thank you for reaching out and for choosing Gunner Gear!
It looks like our replies to your messages may have gone to your spam or junk folder, please check there.
Your knife might just need a quick reset to work properly again. You can follow the short video guide here: https://howto.gunnergear.com/otf-reset/.
If you feel this situation has been rectified to your satisfaction, we would greatly appreciate that be reflected in your review we are a small business and we value honest feedback. Thank you for understanding.
Best regards,
Customer Service Team
Gunner Gear
Gunner gear always supplies quality products at the best possible price. If there are any issues with the orders, they remedy them very quickly with the best outcome.
GG answered clearly and completely my every question and gave me info I needed (and bought) to correct my previous erroneous order and assured of a full refund once I’ve returned my wrong purchase. Handled every question quickly and accurately.
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