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Sports

Gym Source

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100 reviews

3.7100 reviews
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About Gym Source

Data updated
Website
gymsource.com
Category
Sports
Location
United States
Status
Unclaimed
Replies to negative
25% (8/32)
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About this business

Gym Source offers a full range of fitness products, gym design strategy, and ongoing after-sale support for both home and commercial gyms. We act as your full-service resource for the entire project including, design and development, installation, and after-sale service. We find the best fitness solutions for your individual health goals and available fitness space with our commitment to the following unique services.

Is Gym Source legit?

Gym Source (gymsource.com) has a 3.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Sports and its reputation is mixed. Opinions are polarized: 67% rate it 4 stars or higher while 30% give 1 star; The business has replied to 25% of negative reviews. Last updated 2026-08-28.

What people say

I highly recomend Gym sourceI

I highly recomend Gym source, especially if you want very good, personal service. I ordered the XR6 elliptical after trying one in the Sarasota store. When it came 2 weeks later, I was disappointed to find that, unlike the one in the store, I found it too difficult for me. ( I am disabled with a muscle disorder) I called back and was told that the store demo had been broken in and it would take some time for my machine to work the same. I found this to be impossible for me, and they immeduately offered me the choice of exchanging mine for the demo, and even upgraded the console. I couldn't be more satisfied. You will not be sorry if you do business with Gym Source. Great people. Great service.

bought a true m50 elliptical on 3/4/17 …

bought a true m50 elliptical on 3/4/17 made a nocking noise right away service came on 3/9 said it needed bearings ordered bearings service tech replaced bearing on 3/31 still making same noise tech started spraying everything to quiet it up retightened everything still making noise tech was frustrated and said he is done working on it and if i was old and hard of hearing it would not bother me.said i should get a new machine.called gym source when tech was here and let them hear the noise.he said there is something drastically wrong with it.and he was going to e mail somebody a nd they would be getting in touch with me.still waiting its been 3 weeks if it can't be fixed i would like a new machine or my money back

Reply from Gym Source2017-04-17

Milt, We are very disappointed to hear about your experience. Our goal is to provide a high level of service to every customer. Your comments have been shared with the appropriate departments and we are working to rectify immediately. Again, we apologize and are working to remedy.

I love my new elliptical, but...

I love my new elliptical, don't get me wrong. What I don't like is that my salesperson didn't disclose that the floor model I bought was discontinued in 2014 and I can't get any attachments for it anymore. I still would have bought it (most likely). But when you pay over $4000 for a piece of equipment, that fact would have been nice to know before buying.

Peabody, Ma store

People in the Peabody, Ma store are very friendly, professional and knowledgeable about there products. I am a disabled vet and would recommend them to anyone. The delivery came and was setup and trained me on the use of the treadmill. Thanks for asking Jim Webster

Excellent and HONEST service

Excellent and HONEST service. Kept me within my budget and didn't try to "oversell." Highly recommend. Only place I will buy another treadmill from. (The quality of the treadmill we got is excellent so, I probably won't be back for a while.)

My buying experience was phenomenal

My buying experience was phenomenal. I will never buy any gym related items from anywhere else just because of that. Sales rep was extremely helpful and patient and answered my questions. Made recommendations and he was very knowledgeable! I ended up buying a cable gym and an Arc trainer, both are excellent quality machines. The only reason for 4 instead of 5 stars is the delivery experience. The guys who delivered and setup up the equipment were obviously tired, they scratched the walls and one of them was rude at times. After they left, I went to our driveway to find out they left behind pieces of wood and 4 large screws that would’ve ruined my tires if I drove over them with my car.

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