About Gym Source
Data updated- Website
- gymsource.com
- Category
- Sports
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 25% (8/32)
About this business
Gym Source offers a full range of fitness products, gym design strategy, and ongoing after-sale support for both home and commercial gyms. We act as your full-service resource for the entire project including, design and development, installation, and after-sale service. We find the best fitness solutions for your individual health goals and available fitness space with our commitment to the following unique services.
Is Gym Source legit?
Gym Source (gymsource.com) has a 3.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Sports and its reputation is mixed. Opinions are polarized: 67% rate it 4 stars or higher while 30% give 1 star; The business has replied to 25% of negative reviews. Last updated 2026-08-28.
What people say
On March 26th
On March 26th, we visited the Cherry Hill, NJ store. The appearance of the facility was welcoming, clean, and orderly. The staff there was friendly, knowledgeable, and helpful. We ended up purchasing a fabulous True Treadmill, with an attached TV screen. The crew that came to the house and set it up was terrific. When I had a question about getting the TV to work, I just called the store, and Ed and the manager, Jay, were right there for me. We talked through my issue by phone, and everything is working properly. What a joy to do business with such a great staff! Dottie & Frank Giordano
Excellent service
Absolutely great experience
Absolutely great experience, from the visit to the store where the knowledgeable staff greatly assisted me with my new exercise bike and elliptical machine selections, which continued through well communicated delivery and equipment setup, and post purchase follow-up. I definitely recommend to anyone looking for serious exercise equipment to visit Gym Source. Thank you all.
The Saleswomen was very patient & knowledge
The Saleswomen was very patient & knowledgable regarding the equipment. She prepared estimates and made follow up phone calls as well as sent texts. I believe she gave me the best deal available. The delivery personnel were supper as they took their time and explain everything once the machine was assembled.
The experience with Gym Source was …
The experience with Gym Source was quite good. Robert the store manager assisted us from early on. He was great. He came out to double check our measurements, went to bat for us with management for a quote made by another sales person. Even the delivery - except for equipment being in what was an empty space, you never would have known they were there. They were friendly, courteous, cleaned up beautifully after themselves - like no one was ever there. We would use Gym Source again and recommend them.
We have had good experience so far
We have had good experience so far, although the machine was not as clean as I would have expected when it arrived at our house. People are friendly and responsive.
Our customer service experience has …
Our customer service experience has been very good overall. We did experience some difficulty with the delivered product, and the gym source staff have quickly rectified the situation, which is all we can ask.
Great service and in home delivery
I would recommend GymSource to anyone!
We wouldn't buy our gym equipment from …
We wouldn't buy our gym equipment from anyone else, David is fantastic to work with! He accurately assessed our needs and made suggestions; we did our research and then purchased the items based on on-line customer and professional reviews. All 3 purchases were wise investments and have helped us to make an important lifestyle change. David is friendly, knowledgeable and follows through on his word. We've also found Gym Source's prices to be excellent! Would very highly recommend :)!
I use the Gym Source in Greenwich, CT
I use the Gym Source in Greenwich, CT. We recently built a new home and included an area for exercise equipment but had no real idea how to outfit it. Lisa Ripley and Carlos always go way above and beyond to help us understand what we need - with a focus on how each piece of equipment is different. They both have a rare mix of professional and knowledgeable help without any pressure. They also have saved us a lot of $$ by alerting us when pieces we are looking at are on sale - again with no pressure.
Great advice and service--Chris in …
Great advice and service--Chris in Orlando store was fantastic!. Highly recommend this company/store over internet sales. Ask for Chris.
Great service and deals!
Great prices on the equipment I bought! And great service!
Provided the info needed to start devloping my workout program
One of the staff gave me a tour and explained a lot about the machines and equipment. So far, I’ve only bought some of the books and resistance tubing. But I plan to buy more items so I have the option of working out at home or at the gym.
They were easy to work with
They were easy to work with; good communication, no surprises, excellent install team.
Erik Bruce + Norman were awesome to …
Erik Bruce + Norman were awesome to deal with. They were so patient with my visits to try the machine before committing to purchase. Delivery & set up in my difficult building went seamless, with a great team. The Cybex machine is wonderful. I am so glad I made the purchase. I am working out more than I did with my gym membership.
Best selection and customer service is …
Best selection and customer service is top notch!
Easy to work with great service on time …
Easy to work with great service on time delivery and fantastic equipment
Terrible customer service !
Terrible customer service and the delivery was botched times.Th unstall guys where terrible and that where rge best of. the worst.Warehouse manager terrible customer service skills.
Rag, We are disappointed to hear about your experience, and we are working to rectify it immediately. We have shared your comments with the appropriate departments. Gym Source's goal is to provide a high-level of service to all of our clients, and we will be addressing your problems immediately.

