Daily Direct HAULBIKES

The drop off shop did not receive a…

The drop off shop did not receive a call two days ahead of drop off.

First I'd like to say that the drivers…

First I'd like to say that the drivers were great. The area for improvement is delivery time. My bike was picked up on April 16th and not delivered until June 20th. Two months seem a little excessive, after I was told the delivery would only take up to 30 days maximum. I would use Haul Bikes again.

Great communication

Great communication, good experience!

Well I signed the contract April 5th…

Well I signed the contract April 5th and bike was delivered June 29th , which is unexceptable and I will not recommend your services , and I will tell my local Harley Davidson not to recommend your company anymore to customers as bike should of been delivered within a month of signing contract

Inaccurate time frame.

Machine showed up in the same condition…

Machine showed up in the same condition we shipped it in

Best Given the Circumstances

The response from the office girls, the professionalism and attitude from the drivers- all top notch. There's a driver shortage and it's causing delays- completely out of the company's control.

My bike was picked up and delivered as…

My bike was picked up and delivered as expected. I was quoted a price and charged that price (unlike what happened with my car when I shipped it across country). It took longer than I hoped but was aligned with the timing expectations that HaulBikes shared with me originally. Everyone was professional and kind.

我对 HailBikes 的服务很满意……

我对 HailBikes 的服务很满意，并且会再次使用它们。通过他们的网站设置和下订单很容易，而且价格非常有竞争力。每次通过电子邮件提出请求时，我都会收到提示状态。不过，不要着急，因为将一辆本田 FL250 Odyssey ATV 从加利福尼亚州运输到路易斯安那州花了近两个月的时间。

False information provided for pick up…

False information provided for pick up date, The contract stated delivery would be on or before on 6/12/26, one update was delivery would not happen until 7/12/26, when i complained about the date it was moved up to 6/28,29,30th. I did receive a phone call from the driver and was advised he would deliver on the 28th between 11am & 1pm, I then received a call that he wouldn't be able to make it until 1:30. Apron unloading my bike it was covered with unknown substance and multiply scratches and dings that where not on the bike prior to shipping. This is the worst customer I have ever had in the transportation industry which I have been involved with my entire life.

Bike arrived promptly

Bike arrived promptly, the receiver claimed no issues with bike or transaction. Thank you for your service, Rodney Ale, New Jersey Much appreciated!

Delivery Timeline Missed

Overall, the timeline was too long between the pickup and delivery. The dates quoted are not adhered to and are more suggestions than anything. I was without my bike for close to 45 days and I actually missed Laconia Bike Weekend because of the 2 week delay on the delivery. The price was very reasonable but logistics were lacking in timeliness. I even received a notice from Haulbikes hat the bike was delivered on 6/24/26 when it was actually delivered on 6/26/26.

Solid

I paid $1100 to ship my bike from Portland, OR to Brooklyn, NY. It was picked up on 5/7 and dropped off on on 6/28. Each time the bike made progress in its travels I was given an update. One time I reached out to check-in and got a prompt response. The final driver was great, good communication and estimates on time. Overall I'm happy. The price was right even if it took a few weeks longer than the estimate. I wasn't in a rush to get it delivered, so this worked out perfectly for me.

Had a good reputation with kool trikes…

Had a good reputation with kool trikes llc

Great communication

Great communication, took a while to get delivered, but cant plan for the unexpected.

Highly professional and customer focused service

Dottie was always on top of things going through the scheduling process. David went above and beyond to keep me posted on the delivery. All drivers were extraordinarily careful and attentive while loading and unloading. Excellent team!

I had a great experience with this…

I had a great experience with this company. I would definitely do business with them again! The delivery driver was extremely respectful and professional! I give them 5 stars all day long

一路走来的每一步都是为了获得……

交付自行车的过程中的每一步都符合预期。报价快速而准确。订单上注明了取货和送货时间（大约）。取货时间很近，但当我打电话说交货时间临近时，他们又把我推了一个月。然后他们给我发邮件说要提前两周？？？不需要立即使用自行车，所以这不是什么大问题。如果您想要早点得到自行车，请记住这一点。送货员马克非常出色！前一天给我打电话，交货当天给我发短信。准时到达并且非常有礼貌。

42 days to ship.

as a harley-davidson dealer i have been…

as a harley-davidson dealer i have been using haul bikes for many,many years never once was there ever a issue!! great service and great people that work there