The support
Reply from Health Tech Academy2026-09-01
Thank you, Nadia. Best of luck with the program.
About Health Tech Academy
Data updated- Website
- healthtechacademy.org
- Category
- Education & Training
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 103 reviews
- Replies to negative
- 13% (3/23)
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About this business
Programs Built for Better Career Pathways, working in healthcare today requires a unique mix of skills. Healthcare professionals need to master the knowledge required for their role, and accurately perform clinical duties, all while providing patients with the high level of service they’ve come to expect.We design our programs to teach you exactly what you need to take on an entry-level healthcare role. When you complete your program, you can be confident that you’re prepared to be successful, and you’ve got our support to help you land your next job.
Written by the business, not verified by us.Is Health Tech Academy legit?
Health Tech Academy (healthtechacademy.org) has a 3.9 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Education & Training and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 13% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-09-04.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the helpful staff and dedicated coaches for providing constant encouragement and clear explanations, making the self-paced online learning process flexible, engaging, and easy to navigate for working professionals. Many people state that the supportive advisors are always available to answer questions and guide them seamlessly through enrollment and course modules. However, some reviewers were not happy with the communication and support response times. Students mentioned experiencing long delays when waiting for email replies regarding exam codes, as well as a lack of hands-on assistance in securing clinical placements or internships.
Auto-generated from all reviews of this business. For reference only.What people say
My experience with Jay the school…
My experience with Jay the school Admission director was good and the school is a nice school.
Reply from Health Tech Academy2026-09-04
Thank you Richmond! Glad the admissions process went well and you're liking the school so far. If any questions come up as you get into your program, just reach out. Welcome to Health Tech Academy!
I had a coaching session with Alisha
I had a coaching session with Alisha, she understood my concerns, addressed them and found solutions to help resolve my situation. I would do all my coaching session with her if I could. She was nice, welcoming, and ready to help. My main concerns were doing clinicals for the program that would be beneficial to my situation and Alisha reassured me that it would be possible to adjust. However, I do suggest to providing more resources/locations to students for clinicals. I reside in Houston, Texas and it’s only one location in Houston Texas that HTA partner with but it’s not for Sterile processing. Otherwise I’d have to travel a great distance to the locations. Not ideal!
Reply from Health Tech Academy2026-08-31
Thank you for this! We're glad your coaching session addressed your concerns head-on and left you with a workable path for clinicals. Your point about Houston is fair, and it's the kind of feedback we need. One partner site in a city that size isn't enough, especially when it doesn't cover Sterile Processing, and we're passing this to our clinical partnerships team as we grow the network.
Very helpful start to the program
Reply from Health Tech Academy2026-08-28
Thank you, Jillian! Happy to hear you're off to a good start. If anything comes up as you work through the program, we're just an email away.
Medical billing and coding
When I enrolled it was easy. When I email the staff they got right back to me. The staff is nice.
Reply from Health Tech Academy2026-08-28
Thanks, Kimberly! Glad enrollment was smooth, and the team got back to you quickly. That's how it should work every time. Good luck with your billing and coding program, and reach out anytime you need something.
My experience with Ms.Alisha was…
My experience with Ms.Alisha was straight to the point a nd an overall great experience. She was very informative and answered all the questions I had. Her energy was very positive, and I enjoyed our coaching session.
Reply from Health Tech Academy2026-08-28
Thanks for this, Darria. We're glad your coaching session was clear, positive, and got all your questions answered. We'll make sure your coach sees this. Keep up the momentum!
I had a great experience with the…
I had a great experience with the Surgical Tech program. Everyone was very helpful throughout the process and always available for questions. Coach Robin and career services Alisha played a huge role in helping me along the way and helping me to the finish line.
Reply from Health Tech Academy2026-08-28
Congratulations on making it to the finish line, Lauren! Getting through a Surgical Tech program takes real work, so well done. Your coach and career services team will be thrilled to read this. We hope your new career treats you well.
Not only was I not told !!!!
Not only was I not told the full information when I got signed up, I was told that there was job placement. Don't believe this. Then, she said, I had to look up for my own place to work, which is against hippa policy, for me, to work anywhere in a medical setting that I'm not employed by with patients. Information so do not believe them when they say they have job placement. And tell me to look for my own because I didn't have an experience in that field that I graduated from, which means clinicals. But yet they're telling me, I don't have to do clinicals. So all the money I've paid them is for nothing. I could have went on somewhere and did my own tests. And paid thousands of dollars less, if i'm going to have to do my own job, to find a job that pays just about what I was making. When I quit. I got no help. I got run around. I got their a I always messing up on you, writing your stories for the school, this was not a good experience for me
Reply from Health Tech Academy2026-08-28
Lisa, we're sorry to hear this. We tried to locate your application on our end but couldn't trace your record from the details in this review. Please email [email protected] with your full name, the email address you enrolled with, and your phone number, and reference this review. Once we can pull up your file, we'll look into what you were told at enrollment and where things stand, and get back to you directly.
Sid was wonderful explaining the…
Sid was wonderful explaining the program letting me do my research and checking with my state to make sure they take the certification.
Reply from Health Tech Academy2026-08-28
Thank you Abilene! We're glad our advisor gave you the space to do your own research and check with your state first. That's exactly how enrollment should go, no pressure, just clear answers. Welcome aboard!
Im enjoying being able to do the…
Im enjoying being able to do the modules at home in my convenience. Busy mom trying to do it all and this works 💪
Reply from Health Tech Academy2026-08-28
This is exactly why we built the self-paced format. Juggling kids, work, and modules is no small thing, so hats off to you. Keep going, you've got this!
It was a great experience
It was a great experience, I will be back later
Reply from Health Tech Academy2026-08-28
Thank you, Priscilla! Glad it was a good experience, and we'd love to have you back for another program whenever you're ready.
My links came as soon as I paid for the…
My links came as soon as I paid for the classes .
Reply from Health Tech Academy2026-08-28
Thanks, Giovanni! We know you want to get started the moment you sign up, so quick access matters. Good luck with your classes!
Is soo sad when you call for help after…
Is soo sad when you call for help after finishing your course no one ever picks calls,i took 1 month off from work to concentrate and finish up my program,after that no one picks up no externship found its 3 months since i finished my course yet they're soo nice calling you every day to enroll and after that they take money from you but No help,i can email and call until i gave up, Anthony was soo helpful in the process but now he never picks up. What a time to waste until i wonder if its a real school or scam,soo dissapointed and lost!
Reply from Health Tech Academy2026-08-28
Terry, thank you for the honest feedback, and we're glad we've since been able to connect with you directly. As discussed, you're now working with your career advisor on your externship placement, and we'll stay on it with you until it's sorted. On the missed calls, our office is closed Saturdays and Sundays, which is when some of your calls came in, but we hear you that it shouldn't have taken this long to get a response either way. You put real effort into finishing your program, and we want to see that pay off. If anything stalls again, email [email protected] so it comes straight to the team.
My career advisor Ms
My career advisor Ms. Malika Haider has been helping me find internships and this process has been super long and frustrating, but she has been super supportive and helpful and whenever I have a question, shes always get back to me in a timely manner with the support and encouragement that I need. Shes really nice and just great all around. My Student Career Coach, Ms. LaKeisha Palmer is the best as well! She recently wrote me a letter of recommendation for a scholarship I applied to and I was so appreciative of her uplifting words. Shes super nice and very detailed during our coaching sessions. She has a plan for success for each of her students and I believe she is a huge asset to Health Tech Academy. Im very grateful for both Ms. Haider and Ms. Palmer, without them I dont think i would’ve continued with my schooling process. They have truly made this an ease for me. Im recommending all my friends if they want to get back in school or join the healthcare industry to apply to Health Tech Academy. :)
Reply from Health Tech Academy2026-08-28
Wow, thank you for such a detailed review! Internship searches can drag, so we're glad your advisor kept you supported through it, and your coach will be so happy to hear the recommendation letter meant that much. We'll share this with both of them. Thanks for recommending us to your friends; that means a lot.
My Experience
staff reaching to encourage me and also flexible payment plan and the pace to study was fantastic.
Reply from Health Tech Academy2026-08-28
Thank you! The check-ins and flexible payment options are there because we know life doesn't pause while you study. Glad the pace is working for you. Keep it up!
Smooth initial process
There was just a small amount of difficulty with communication, getting the initial phone call for more information. But I eventually was able to get through on my end when I called. Everything else went pretty smoothly. And I was able to get the information I needed. Things were explained well. I am looking forward to starting.
Reply from Health Tech Academy2026-08-28
Thank you, Elizabeth! You're right that the first phone call took longer than it should have, and we're working on tightening that up. Glad everything after that went smoothly, and you got clear answers to your questions. Excited to have you starting soon!
Supportive intake
Austin was really supportive and very knowledgeable in getting the process started and really helped in the application process.
Reply from Health Tech Academy2026-08-28
Thanks, Mark! Starting a new program comes with a lot of questions, and we're glad our team walked you through them and made the application easy. Welcome!
I really enjoyed this training course… i would love to take another course in the future.
I really enjoyed this training course and Malika helped me out so much towards the end of my training course, i am so thankful.
Reply from Health Tech Academy2026-08-28
Thank you! The final stretch of a course is usually the hardest part, so we're glad our team was there when it counted. We'd love to see you back for another program down the road.
Best coach
I love their online pace program, the courses are well explained in detail, and I also have the best coach (Ms.LaKeisha Palmer) She makes sure I get everything covered and coaches me most on my difficulties.She is also love and kind and if they ask me to rate her 1 out of 10 I would give her 10.Thank you Ms.LaKeisha Palmer and thank you Healthtech academy
Reply from Health Tech Academy2026-08-28
A 10 out of 10 for your coach- we love to see it! We'll pass this along to her. Thank you for taking the time to write this.
I had worked with Malika as my clinical…
I had worked with Malika as my clinical coordinator and my experience was amazing. Not only did the school answer back in a timely manner and multiple times but Malika.worked with the hospital I already work at and built a clinical contract with them to make everything as easy as possible for me. Thank you so much for everything.
Reply from Health Tech Academy2026-08-28
Thanks, Ryan! Setting up a clinical contract with the hospital you already work at was a win for everyone, and our team worked hard to make that happen. Glad the communication held up throughout. Best of luck finishing out your clinicals!
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